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Customer Service Manager

Location:
Haledon, NJ
Posted:
December 26, 2013

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Resume:

Shyamal Bhattacharjee

[pic]

*** ***** *** ******, ********* NJ 07506

Home Phone 973-***-**** ~ Email *********@***.***

Cell Number: 973-***-****

O B J E C T I V E Security Officer

Obtain a position as an active employee, involving

responsibility and working with others as a team member to

achieve advancement and growth for the company.

Q U A L I F I C A T I O N S

. Over 21 years of cash handling experience

. Supervised and trained new employees

. Registered phlebotomist(AMT)

. Registered Security Officer

W O R K H I S T O R Y

1990-1991: Krauszer's Food Store

Position: Assistant Manager

Duties:

. Independently managed all duties including customer

service, training new employees, handling cash, sales,

promoting new items to customers.

. Made grocery orders by counting inventory.

1996-2012 7-Eleven

Position: Shift Manager

Duties:

. Provided excellent customer service, cash handling, and

work as a team member to improve sales, customer

satisfaction, and overall store performance

. Monitored surveillance system to prevent theft

. Supervised new employees and trained them to their

fullest potential.

. Balanced cash register.

. Controlled inventory on a daily basis and made orders

for the item that are missing or short electronically.

September 1, 2013-Present: Whole Foods Market

Position: Produce team member

. Kept inventory check on produce supplies

. Managed the distribution of new produce into the store

E D U C A T I O N

SORA License

License Number: 138986G

Received: 8/17/2013

Expires: 8/17/2015

Substitute Teaching License by State of New Jersey

Received: 12/2013

Expires: 12/2018

Bachelors of Arts

Chittagong University, Chittagong, Bangladesh

Phlebotomy Certificate Training Course

Passaic County Community College, Paterson, NJ

54 College Credits towards Radiology Program

Passaic County Community College, Paterson, NJ

Computer Proficient: Windows XP, Windows 7, Word, Excel,

Power Point, etcetera.

Language Proficiency

English, Bengali, and Hindi



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