SUSAN L. WRAIGHT
WICKLIFFE, OH 44092
OBJECTIVE: To obtain a position in which I can use my skills for personal growth and for the
benefit of the company.
EMPLOYMENT
HISTORY: SOURCE DIAGNOSTICS LLC, Solon, OH 5/13 – 8/13
Position: Medical Cash Posting Specialist/Insurance Collections (part time)
Duties: Posting of insurance payments to patient accounts; contacted insurance
companies regarding denials and resubmitted corrected claims; reviewed aging
reports and followed up with insurance companies regarding old claims.
GENEX SERVICES, INC., Middleburg Hts., OH 1/98 – 7/12
Position: Administrative Support
Duties: Proofreading and final revisions of all reports submitted by 15 workers’
compensation case managers to assure compliance with customer guidelines;
composition and distribution of meeting minutes; invoicing; ordering of office
supplies; general office duties.
THE SCOTT FETZER COMPANY, Westlake, OH 12/88-7/96
Position: Benefits Administrator/Secretary
Duties: Administrative support to the Director of Benefits, responsible for payroll
and related reports; administration of personnel and benefits for the office;
interviewing and testing of applicants; switchboard relief
SIS CORP, North Olmsted, OH 2/88 - 12/88
Position: Marketing Secretary
Duties: Typing and dictaphone transcription; processed all incoming and
outgoing mail; took catering orders; directly addressed complaints and donation
requests; ordered office supplies; prepared marketing reports
DR. LOUIS CARAVELLA, Fairview Park, OH 10/86 - 11/87
Position: Medical Receptionist
Duties: Answered telephones; scheduled appointments; checked in patients; data
entry; billing and receivables
AMERICAN KOYO CORPORATION, Westlake, OH 6/84-10/86
Position: Receptionist
Duties: Answered Digital Analog switchboard; greeted visitors; typing for the
Accounting Department and Personnel Manager; filing and transcription
SUSAN WRAIGHT RESUME PAGE TWO
COHEN & COMPANY, Cleveland, OH 1/84 - 6/84
Position: Bookkeeper’s Assistant, Secretary
Duties: Assisted bookkeeper in all facets of accounting; calculator work; word
processing; filing; switchboard relief
CLARION CAPITAL CORPORATION, Cleveland, OH 8/83 - 1/84
Position: Secretary
Duties: Word processing; transcription; answered telephones; filing; processed
EDUCATION: Lakeland Community College 01/13 to present
Kirtland, Ohio 4.0 GPA
Expected graduation: Early 2016 - Associate of Applied Science in Health
Information Management Technology
Bryant & Stratton Business Institute 9/82 - 6/83
North Olmsted, Ohio 3.8 GPA
Executive Secretarial program majoring in word processing
Olmsted Falls High School 8/78 - 6/82
Olmsted Township, Ohio 4.0 GPA
College Prep courses; graduated fourth in the class
SKILLS: Word processing (Microsoft Word, Excel, Outlook), typing (70-75 wpm),
proofreading, data entry alpha numeric (14000 KSH), data entry 10 key (5900
KSH), posting insurance payments, insurance collections, transcription, records
management, payroll, personnel/benefits administration, working knowledge of
medical terminology, switchboard operation, communications, human relations
PERSONAL
ASSETS: Excellent attention to detail, dependable, responsible, hardworking, conscientious,
learn quickly, well organized
REFERENCES: Available upon request