Management System
Resume:
CHRISTINE CAROLINE WILTSHIRE
Crescent Lane
LONDON SW4 9RH
************@*****.**.**
PERSONAL PROFILE
A Receptionist/Administrator with 9 years experience working within a legal
and corporate environment. I have a clear,
articulate English speaking voice. English mother tongue, am well spoken,
proactive, with a smiley and bubbly personality. I am a polished
Receptionist, corporate dress and a strong multi-tasker who is highly
motivated and proactive. Experienced on the switchboard with excellent 5
star customer care service and operating with an efficient, organised and
"can do" attitude liaising at all levels. Computer literate with fast,
accurate copy and digital dictation skill and strong organisational and
interpersonal skills. Experienced booking meeting rooms, updating
electronic diaries and using the Case Management System. I also book
couriers, meetings, restaurants and travel and am a fantastic Ambassador
for the Firm offering a 5 star service to clientele and staff alike.
SKILLS
ICT: Microsoft Word, Excel, PowerPoint, Access and Outlook, 75 wpm++
copy and audio- typing, Internet
Languages: GCE 'O '- A level Italian and currently learning Mandarin
EDUCATION & PROFESSIONAL DEVELOPMENT
2012-present
2012-Sept 2013 Temporary
HINE Solicitors,
Secretary/PA/Administrator/Receptionist
. Assisting the Manager with documentation and covering in her absence
audio-typing using digital dictation, fielding/screening calls
. undertaking research on the Internet, presentations and email
management for Solicitors and Senior Partner
. meeting and greeting clientele providing a 5 star service included in
meetings taking dictation, email management
. booking meeting rooms, booking couriers, taxis, restaurants
. arranging travel and keeping abreast of expenses
. using the case management system for information regarding updating
clients, calender's for solicitors
. opening new files and updating case management system
2011 -2012 LAMBETH COLLEGE, LONDON
IT Intermediate PowerPoint, Excel, Access, Internet
Research and File Management.
ILEX, Legal Text Processing, Legal Proofreading, Working
in the Legal Environment
EMPLOYMENT HISTORY
2012- present Receptionist/Administrator 25,000
2011 - 2012 CLASSIC FRESH FOODS, LONDON
Night Office Administrator (Temporary) 25,000
. Responsible for typing orders onto Freshware system
. Providing Administrative support to the Managing Director and
Buyer
. Checking orders for accuracy and providing weights for food
orders
. Working in a fast paced environment for up to ten hours non-stop
. Typing up Queries List for Managing Director and Buyer
. Going through Query List with Managing Director and adding any
additional information
. Providing Invoices for Managing Director, Buyer and Drivers
. Typing and sorting Invoices for all the various routes and
drivers
. Faxing relevant information and also taking orders from faxes
. Going outside to check the various orders and adding any
additional weights to the Queries List
. Type up the Final drafts and send out
. File relevant documentation
. Liaising with the packers re weights and unavailable goods
Career Break
2004 - 2005 CLAPHAM & CO SOLICITORS, LONDON
Receptionist/Secretary (Temporary to Permanent)(Closed by the
Law Society pending Appeal)
. Responsible for providing administrative support to the Senior
Partner in a Private Client environment, typing Company
Commercial, Litigation, Affidavits, Contracts, Change of Name,
Immigration Matters, Appeals, Matrimonial and Family Law
documents using Microsoft Word and Outlook on a daily basis.
. Meeting and greeting clients in person and on the telephone and
handling their queries. Ensuring that information and messages
were passed to the Senior Partner.
. Diary management, arranging meetings with clients and
secretaries and liaising extensively with internal and external
departments and Partners
. Maintaining up-to-date cost codes/expenses records and handling
cash, cheque payments and logging and issuing receipts.
Undertaking general administrative duties and arranging
hospitality for meeting
2004 - 2004 TRADITIONAL FAMILY FUNERALS, LONDON
Receptionist
. Responsible for providing administrative support to the
Directors using Microsoft Word and Outlook
. Working front of house to provide a professional and caring
service to the bereaved
. Responsible for booking in funerals and handling cash and
cheques, keeping up-to-date records and issuing receipts
. Contacting clients and chasing overdue payments
Career Break
1990 - 1985 BLACK AND WHYTE WORD PROCESSING SERVICES (RECRUITMENT AGENCY)
LONDON
PA - 1:1
. Assignments included; providing administrative support as a
Secretary to the Partners at Reuters using Microsoft Word.
Taking Dictation.
. Previously temping at Mercury Communications, Herbert Smith and
British Telecom, School of Oriental and African Studies, Credit
Suisse,
. The Hong Kong and Shanghai Bank, N M Rothschilds & Sons Limited
and Hoskyns using Microsoft Word, Database and WordPerfect.
REFERENCES AVAILABLE ON REQUEST
Contact this candidate