CHRISTINE CAROLINE WILTSHIRE

** ********* *******

Crescent Lane

LONDON SW4 9RH

079**-***-***

acbu29@r.postjobfree.com

PERSONAL PROFILE

A Receptionist/Administrator with 9 years experience working within a legal

and corporate environment. I have a clear,

articulate English speaking voice. English mother tongue, am well spoken,

proactive, with a smiley and bubbly personality. I am a polished

Receptionist, corporate dress and a strong multi-tasker who is highly

motivated and proactive. Experienced on the switchboard with excellent 5

star customer care service and operating with an efficient, organised and

"can do" attitude liaising at all levels. Computer literate with fast,

accurate copy and digital dictation skill and strong organisational and

interpersonal skills. Experienced booking meeting rooms, updating

electronic diaries and using the Case Management System. I also book

couriers, meetings, restaurants and travel and am a fantastic Ambassador

for the Firm offering a 5 star service to clientele and staff alike.

SKILLS

ICT: Microsoft Word, Excel, PowerPoint, Access and Outlook, 75 wpm++

copy and audio- typing, Internet

Languages: GCE 'O '- A level Italian and currently learning Mandarin

EDUCATION & PROFESSIONAL DEVELOPMENT

2012-present

2012-Sept 2013 Temporary

HINE Solicitors,

Secretary/PA/Administrator/Receptionist

. Assisting the Manager with documentation and covering in her absence

audio-typing using digital dictation, fielding/screening calls

. undertaking research on the Internet, presentations and email

management for Solicitors and Senior Partner

. meeting and greeting clientele providing a 5 star service included in

meetings taking dictation, email management

. booking meeting rooms, booking couriers, taxis, restaurants

. arranging travel and keeping abreast of expenses

. using the case management system for information regarding updating

clients, calender's for solicitors

. opening new files and updating case management system

2011 -2012 LAMBETH COLLEGE, LONDON

IT Intermediate PowerPoint, Excel, Access, Internet

Research and File Management.

ILEX, Legal Text Processing, Legal Proofreading, Working

in the Legal Environment

EMPLOYMENT HISTORY

2012- present Receptionist/Administrator 25,000

2011 - 2012 CLASSIC FRESH FOODS, LONDON

Night Office Administrator (Temporary) 25,000

. Responsible for typing orders onto Freshware system

. Providing Administrative support to the Managing Director and

Buyer

. Checking orders for accuracy and providing weights for food

orders

. Working in a fast paced environment for up to ten hours non-stop

. Typing up Queries List for Managing Director and Buyer

. Going through Query List with Managing Director and adding any

additional information

. Providing Invoices for Managing Director, Buyer and Drivers

. Typing and sorting Invoices for all the various routes and

drivers

. Faxing relevant information and also taking orders from faxes

. Going outside to check the various orders and adding any

additional weights to the Queries List

. Type up the Final drafts and send out

. File relevant documentation

. Liaising with the packers re weights and unavailable goods

Career Break

2004 - 2005 CLAPHAM & CO SOLICITORS, LONDON

Receptionist/Secretary (Temporary to Permanent)(Closed by the

Law Society pending Appeal)

. Responsible for providing administrative support to the Senior

Partner in a Private Client environment, typing Company

Commercial, Litigation, Affidavits, Contracts, Change of Name,

Immigration Matters, Appeals, Matrimonial and Family Law

documents using Microsoft Word and Outlook on a daily basis.

. Meeting and greeting clients in person and on the telephone and

handling their queries. Ensuring that information and messages

were passed to the Senior Partner.

. Diary management, arranging meetings with clients and

secretaries and liaising extensively with internal and external

departments and Partners

. Maintaining up-to-date cost codes/expenses records and handling

cash, cheque payments and logging and issuing receipts.

Undertaking general administrative duties and arranging

hospitality for meeting

2004 - 2004 TRADITIONAL FAMILY FUNERALS, LONDON

Receptionist

. Responsible for providing administrative support to the

Directors using Microsoft Word and Outlook

. Working front of house to provide a professional and caring

service to the bereaved

. Responsible for booking in funerals and handling cash and

cheques, keeping up-to-date records and issuing receipts

. Contacting clients and chasing overdue payments

Career Break

1990 - 1985 BLACK AND WHYTE WORD PROCESSING SERVICES (RECRUITMENT AGENCY)

LONDON

PA - 1:1

. Assignments included; providing administrative support as a

Secretary to the Partners at Reuters using Microsoft Word.

Taking Dictation.

. Previously temping at Mercury Communications, Herbert Smith and

British Telecom, School of Oriental and African Studies, Credit

Suisse,

. The Hong Kong and Shanghai Bank, N M Rothschilds & Sons Limited

and Hoskyns using Microsoft Word, Database and WordPerfect.

REFERENCES AVAILABLE ON REQUEST

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