Customer Service Administrative Assistant

ANITA J. GORDON

**** ******** ******

412-***-****

Pittsburgh, PA 15217

********@*******.***

Objective

To obtain a position in which I can utilize my extensive work experience,

my outstanding commitment to customer service and my natural analytical

abilities.

SUMMARY OF QUALIFICATIONS

. Excellent interpersonal and communication abilities

. Outstanding analytical, organizational and problem solving skills

. Proven ability planning and implementing projects

experience

AARP Foundation SCSEP, Pittsburgh, PA

Nov 2013-Present

Woolslair School

Tutor

VFW, Pittsburgh, PA

2012

Receptionist

. Assist claims consultant with administrative duties

Catholic charities, Pittsburgh, PA

2012

Receptionist

. front-desk support to staff and clients

JEWISH FAMILY AND CHILDREN'S SERVICE, Pittsburgh, PA

Receptionist/Administrative Assistant

2011-2012

Welcome clients from diverse backgrounds to the food pantry

. Support and encourage at-risk populations

. Assist director and staff with administrative duties

. Support program director by building relationships with at-risk youth

. Perform organizational tasks with efficiency and effectiveness

U.s. census bureau, Pittsburgh, PA

2010

Enumerator

Foundations, Inc., Philadelphia, PA

1998

Art and Lead Teacher, After School Enrichment Center

. Taught art at summer program for kindergarten to middle school-aged

children

. Organized remedial and enrichment materials for teaching assistants

. Taught first grade humanities and social studies

School District of Philadelphia, Philadelphia, PA

1989-1994

Art Teacher, Long-Term Substitute

. Developed and implemented lessons for grades K-12

. Assisted in the creative process that produced award-winning student

pieces

geriatric and medical centers, inc., philadelphia, pa

1986-1988

recreational therapist, Nursing Homes

. Planned, executed and documented resident group activities/art

projects

. Conducted motivational therapy and sensory stimulation with room-bound

residents

education and certification

M.A., Museum Education, University of the Arts, Philadelphia, pa

b.s., Art Education, Temple University, Philadelphia, pa

Certificate of Gerontology, Community College of Philadelphia,

Philadelphia, pa

Pennsylvania Instructional 1 Certification (Inactive)

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