Manager Assistant

MARLENE LOPEZ

**** ******** ***. 951-***-****

San Bernardino, CA 92407 **************@*****.***

I am a responsible professional who understands the importance of delivering consistent performance and

displaying reliable and trustworthy characteristics. I thrive on exceeding day-to-day challenges and pushing

myself to grow with new tasks. I strive for success by assisting others to succeed.

PROFESSIONAL SKILLS

• Spanish:Speaker, Fluent Reading and Writing

Microsoft Certified in Word, Outlook and Excel/50wpm certificate available on hand

Knowledge in other computer programs such as PowerPoint, QuickBooks and Access

Solid work ethic, excellent communication skills, great attention to detail as well as strong organizational

skills.

PROFESSIONAL EXPERIENCE

Auditor/Amazon warehouse, San Bernardino, CA

2013-2013

• Audited rebinners and made sure they were properly sorting products by the standards of the safety

policy.

• Corrected all errors by inputting codes to the computer which cleared for carts to be moved to packing

stations, passed or failed rebinners while showing them when and how they made mistakes

• Scheduled rebinners an assigned lunch and break, would do write ups for those who would be late

Personal Assistant/ Secretary, New Horizon Carpets/Moo and Brew Steakhouse and Sports Bar

2012-2013

• Duties consisted of typing, photocopying, faxing, scanning, filing, routing, distributing mail, as well as

answering phone calls.

Organized both business’s while making sure office duties where fully completed and orders where

properly made

Assistant/Secretary, Paulino and Reyna Loans, Perris, CA 2011–2012

• Consistently assist in document preparation and typing for owner saving him time and increasing

productivity

Increase customer satisfaction by phone, fax, email and in person through in-depth knowledge of

services

Collect and ensure the proper mail out or pick up of time sensitive correspondence in a highly organized

manner

Continually maintain file system in order and organized for easy retracement of customer files and

information

Server/Hostess, Tortas Sinaloa, Moreno Valley, CA 2010–2011

• Provide outstanding service for sit-down guests while also managing telephone inquiries and food orders

Effectively resolved difficult customer situations while always ensuring a high level of customer

satisfaction and remaining within guidelines of the company

Quickly adapted and learned the register system from the two registers installed

Trained new Servers and Hostess’ on proper use of equipment and closing procedures

INTERESTS

Students in Free Enterprise (SIFE) club member, oversees business process, make executive decisions.

Diversity Club member- participates in special events and conducts meetings to achieve club’s goals.

EDUCATION:

University of Redlands striving for Bachelors Degree

San Joaquin Valley College, Rancho Cucamonga, CA Associate of Science Degree in Business

Administration, May 2012

REFERENCES

Jennifer Reyes

1834 Alessandro St.

Perris CA, 92340

Waitress/senior care center

Telephone: 909-***-****

Marcus Rivers

13255 Valley St.

Fontana CA, 94632

Manager/supervisor of Tortas

de Sinaloa

Telephone: 909-***-****

Derek Marquez

18753 Malkoha St.

Perris CA, 92570

Co-owner of DSF Lines

Telephone: 909-***-****

Kenneth Renfrow

2098 Poppy Dr.

Hemet Ca, 92544

Owner of New Horizon Carpets

and Moo and Brew

Telephone: 951-***-****

Contact this candidate