Lisa Myles
Las Vegas NV ***08
*********@*****.***
Objective
To obtain a secure and challenging position within an organization that is
in need of a uniquely qualified and hardworking individual, offering
professional work ethics and commitment.
Summary of Qualifications
Excellent interpersonal skills interact effectively with the public, co-
workers and superiors and maintaining a positive team environment.
Professional Experience
Customer Services
. Dealt directly with customers either by telephone, electronically or
in person.
. Responded promptly to customer inquiries. Handled and resolved
customer complaints.
. Obtained and evaluated all relevant information to handle inquiries
and complaints.
. Performed customer verifications. Processed orders, forms,
applications and requests
. Directed requests and unresolved issues to the designated resource.
Managed customers' accounts.
. Kept records of customer interactions and transactions. Record details
of inquiries, comments and complaints
. Recorded details of actions taken. Administration duties.
. Communicated and coordinate with internal departments. Followed up on
customer interactions.
Cashier and Food Services
. Supervised and lead crew.
. Answered customers' questions, and provided information on procedures
or policies.
. Counted money in cash drawers at the beginning of shifts to ensure
that amounts were correct and that there is adequate change.
. Greeted customers entering establishments. Issued receipts, refunds,
credits, or change due to customers. Resolved customer complaints.
. Received payment by cash, check, credit cards, vouchers, and automatic
debits.
. Stocked shelves, and marked prices on shelves and inventory.
. Sold tickets and other items to customers. Maintained clean and
orderly checkout areas.
. Clean food preparation areas, cooking surfaces, and utensils.
. Washed, cut, and prepared foods designated for cooking.
Work history
05/13-07/13 Frist Student, School Bus Operator, Gardena CA
04/12-05/12 Dodgers Stadium, Cashier, Los Angeles CA
07/10-08/10 VOA, Administrative Assistance, Los Angeles, CA
07/09-02/10 IHSS, Care Giver, Hawthorne, CA
06/07-10/07 G2 Secure Staff, Guard, Los Angeles, CA
11/06-02/08 SMG Food & Bervages, Lead Stand Worker, Long Beach, CA
12/06-07/11 Levy Restaurants, Stand Worker, Los Angeles, CA
09/04-11/05 Long Beach Unified School District, Cafeteria Worker, Long
Beach, CA
03/03-11/05 AMC Theaters, Film Crew Lead, Long Beach, CA
Education
10/09-04/10 Marinello School of Beauty, Cosmetology Certificate, Inglewood,
CA
09/99-06/02 David Starr Jordan High School, Diploma, Los Angeles, CA
References Available Upon Request