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Customer High School

Location:
North Las Vegas, NV
Posted:
December 23, 2013

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Resume:

Lisa Myles

**** ******* ** ****

Las Vegas NV ***08

424-***-**** . 323-***-****

*********@*****.***

Objective

To obtain a secure and challenging position within an organization that is

in need of a uniquely qualified and hardworking individual, offering

professional work ethics and commitment.

Summary of Qualifications

Excellent interpersonal skills interact effectively with the public, co-

workers and superiors and maintaining a positive team environment.

Professional Experience

Customer Services

. Dealt directly with customers either by telephone, electronically or

in person.

. Responded promptly to customer inquiries. Handled and resolved

customer complaints.

. Obtained and evaluated all relevant information to handle inquiries

and complaints.

. Performed customer verifications. Processed orders, forms,

applications and requests

. Directed requests and unresolved issues to the designated resource.

Managed customers' accounts.

. Kept records of customer interactions and transactions. Record details

of inquiries, comments and complaints

. Recorded details of actions taken. Administration duties.

. Communicated and coordinate with internal departments. Followed up on

customer interactions.

Cashier and Food Services

. Supervised and lead crew.

. Answered customers' questions, and provided information on procedures

or policies.

. Counted money in cash drawers at the beginning of shifts to ensure

that amounts were correct and that there is adequate change.

. Greeted customers entering establishments. Issued receipts, refunds,

credits, or change due to customers. Resolved customer complaints.

. Received payment by cash, check, credit cards, vouchers, and automatic

debits.

. Stocked shelves, and marked prices on shelves and inventory.

. Sold tickets and other items to customers. Maintained clean and

orderly checkout areas.

. Clean food preparation areas, cooking surfaces, and utensils.

. Washed, cut, and prepared foods designated for cooking.

Work history

05/13-07/13 Frist Student, School Bus Operator, Gardena CA

04/12-05/12 Dodgers Stadium, Cashier, Los Angeles CA

07/10-08/10 VOA, Administrative Assistance, Los Angeles, CA

07/09-02/10 IHSS, Care Giver, Hawthorne, CA

06/07-10/07 G2 Secure Staff, Guard, Los Angeles, CA

11/06-02/08 SMG Food & Bervages, Lead Stand Worker, Long Beach, CA

12/06-07/11 Levy Restaurants, Stand Worker, Los Angeles, CA

09/04-11/05 Long Beach Unified School District, Cafeteria Worker, Long

Beach, CA

03/03-11/05 AMC Theaters, Film Crew Lead, Long Beach, CA

Education

10/09-04/10 Marinello School of Beauty, Cosmetology Certificate, Inglewood,

CA

09/99-06/02 David Starr Jordan High School, Diploma, Los Angeles, CA

References Available Upon Request



Contact this candidate