Customer Service Data Entry
Resume:
Natalie Dominguez
Lawrenceville Ga, 30046
404-***-**** ********@*****.***
Objective: To obtain a position as a Search Engine Evaluator that utilizes
my skills and allows me to contribute to your company in the manner in
which I am a team player who is determined, dedicated and who strives to
be the best that I can for myself and others.
Languages: Bilingual, English/Spanish
Education:
Lindsey Hopkins Technical School Miami, Florida
High School Diploma
Work Experience:
Breastfeeding Peer Counselor, Lake County Health Department Leesburg,
Florida
08/2012 until 04/12/2013
Duties: Provide education in person and over the phone regarding the health
benefits of breastfeeding to prenatal and postpartum mothers for their
newborn babies
.
Held face to face meetings with prenatal and postpartum mothers to access
and help solve breastfeeding issues that were encountered.
Would advertise breastfeeding classes for pregnant and new mothers to
attend in a friendly atmophere in the clinic.
Attend regular schedule administrative meetings when required.
General administrative duties also included answering phone calls, filing
etc...
Family Support Liaison, K12 Inc.
07/2011 until 02/29/2013
Duties: Provide support to teachers, students, and families if a student;s
academics are at risk.
Provide students and families with the tools needed for success.
Provide information and strategies that will assist students and families
in successful navigation through the Online School and school year.
Maintain documentation on each student ( creating a document in word) and
keeping very detailed notes.
Attend weekly Monday morning staff meetings and weekly Family support
liaison team meetings
Attend Professional Development meetings as instructed.
Program Associate, East Metro Health District Lilburn, Georgia
07/2007 until 07/2008
Duties: Scheduled and monitor client appointments.
Assessed income and residence status for program certification.
Maintained proper chart documentation and format.
Provided customer service over the phone and face to face to Wic clients.
Performed other departmental duties as needed such as filing etc...
Ensured compliance with required training to include attending conferences
and meetings.
Trained new hires.
Was a Spanish language translator for staff and clients
Customer Service Associate, Apple one Employment Services Duluth, Georgia
10/23/2006 until 04/09/2007
Duties:
. Billing customers
. Update water meter readings in the system according to guidelines
mandated by the agency
. Issue work orders and completion of reports as assigned by supervisor
. Assist with revenue collection and answer clients inquiries
. Open, sort and distribute mail, filing, data entry and day to day office
work
Billing Clerk, J.A. Flower Services
12/1995 until 05/1999
Duties:
. Data Entry, answering phones and all customer service duties
. Filing and day to day office work
Volunteer History
. Supported local efforts to feed the homeless in the Atlanta area
. Volunteered in Jackson Memorial Hospital, Miami on the HIV-toddler unit
SPECIAL AWARD
Awarded Quality Achievement Award 1997 J.A Flower Services
Best Translator Award 2008 (WIC Office) ( Lilburn, Georgia
Most Outstanding Program Associate Award 2008 ( WIC Office ) Lilburn,
Georgia
Excellent Customer Service Award 2008 ( WIC Office ) Lilburn, Georgia
Employee of the Month Award 2008 ( WIC Office ) Lilburn, Georgia
Breastfeeding training certificate of completion 2013 ( Wic Office)
Leesburg Florida
OTHER
Good computer skills; comfortable with Microsoft word and Microsoft Excel
as well as PowerPoint
Keyboarding- 45-50 WPM
SPECIAL INTERESTS
Teaching, Reading, Cooking and Spending quality time with my family.
Contact this candidate