Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Kingwood, WV
Posted:
December 23, 2013

Contact this candidate

Resume:

C.J. Arnett

** ***** ***** * * ive

Willow Spring, NC 27592

919-***-****

acbtu7@r.postjobfree.com

Work H istory

Director of Operations 8/2010-10/2013

North Carolina State University, College of Veterinary Medicine, 27607

• Directly supervise all operational functions of the Laboratory Animal

Resources unit at the College of Veterinary Medicine

• Lead AAALAC accreditation process resulting in full continuing accreditation

• Assure regulatory compliance within all aspects of program

• Work closely with IACUC to increase university compliance

• In terview, hire and terminate staff

• Responsibility for all financial commitments of unit

• Focus all operations on a customer service approach

• Develop standard operating procedures for i r regular research animals

Operations Manager 11/2004- 7/2010

Massachusetts Institute of Technology, Cambridge, MA 02139

• Directly supervise 9 animal facilities totaling over 170,000 sq. ft., 9 direct and 97

i ndirect reports

• Orient new staff, researchers and visitors to facilities, policies and procedures

• In terview, hire and terminate care staff

• Review and wri te Standard Operating Procedures

• Perform operational reviews and produce progress reports

• Inventory and manage supplies for divisional operations

• Supervise all daily husbandry activities of research animals

Facility Manager 6/2001- 11/2004

Indiana University School of Medicine, Indianapolis, I N 46202

• Supervise 4 to 5 animal facilit ies with 5 direct reports and 25 indirect reports

• Inventory and order husbandry supplies

• Serve as Departmental Safety Officer

• Wri te and review SOPs

A nimal Facility Director 6/2000- 6/2001

Bowling Green State University, Bowling Green, OH 43403

• Supervisor all animal, protocol and compliance activities for campus

• Perform full-aspect t raining of all animal users

• Serve as administrator of Animal Care and Use Commit tee

• Administer animal facility budget

Research Laboratory Manager 3/1994- 6/2000

Indiana University School of Medicine, Indianapolis, I N 46202

• Supervise and t rain all research staff

• Perform surgeries and post-operative care of research animals

• Order and inventory all research supplies

• Collect and analysis research data

Group Leader 5/1993- 3/1994

Harlan Sprague Dawley, Indianapolis, I N 46229

• Supervise animal care technicians

• Manage and inventory animal colonies; 10+ rat and 20+ mouse strains

• Provide husbandry and health monitoring of production animals

Education

Bachelor of Science (Biology) 12/1992

Fairmont State College, Fairmont, WV 26554

Certifications

Certified Manager of Animal Resources 11/2009

Laboratory Animal Technologist, AALAS 8/1999

Laboratory Animal Technician, AALAS 10/1995

Assistant Laboratory Animal Technician, AALAS

7/1995

Community I n teractions

National AA LAS CMAR commit tee (2013 chair) 2011/present

National AA LAS Professional Development Coordinating Commit tee (PDCC)

2012/present

P resident of Indiana Branch of AALAS 2002/2003

Member of Ohio Scientific Education and Research Association

2000/2001

Publications

Jaychandran J., Arnett C., Antonuccio K., Olgin J.; Short-term At rial Electrical Remodeling

is Prevented by Inhibition of Na+/H+ Exchanger with HOE642. PACE 21; 830, 1998.

Jaychandran J., Sih H., Winkle W., Arnett C., Zipes D., Hutchins G., Olgin J.;

Hetergeneneous Sympathetic Innervation of the At ria in At r ial Fibrillation-Autonomic

Remodeling with Rapid Rates. PACE 21; 831, 1998.

O lgin J., Sih H., Winkle W., Arnett C., Mulholland K., Hutchins G.; Distribution of

A utonomic Innervations of the At r ia Using Position Emission Topography (PET).

C irculation 96; I-359, 1997.

Fei L., Arnett C., Zipes D.; L-Argine Reduces the increase of Ventr icular Arrhythmias

D uring Sympathetic Stimulation in Dogs with Acute Coronary Ar tery Occlusion. J AM Coll

Cardiol 29; 268A, 1997.

References

Dr. Lizette Hardie, Department Head, NCSU 919-***-****

Dr. Mark Whary, Assistant Director, M IT 617-***-****

Dr. David Dorman, Professor, NCSU 919-***-****



Contact this candidate