Customer Service Development

Miriam Foster

Home: 801-***-****

Cell: 317-***-****

***********@*******.***

Summary

Skilled special needs Program Specialist for Infants teacher's Aide with the ability to work with children of

various intellectual, behavioral and physical challenges.

Core Qualifications

• Managing classroom for diverse populations • Experience working special needs students

• Strong collaborator • Student-centered learning

• Effectively work with parents • Positive reinforcement

• Effective listening • Effective time management

Achievements

• Utilized educational strategies and techniques during instruction to improve the development of

sensory/perceptual-motor skills, language, cognition, and memory.

• Participated in conferences with parents, administrators, testing specialists and social workers to

discuss educational plans designed to promote students' educational/social development as a

translator in Spanish.

• Regularly met with parents to discuss student issues and improve weakness areas.

• Volunteered as temporary student guidance counselor to help resolve student personal issues.

Professional Experience

Riverview Hospital – Rehab and Fitness October 2012 to December 2013

Switchboard Operator / Patient Access Clerk

Noblesville, IN

Assisted Physical Therapists with clerical and technical matters. Organized, compiled, and updated patients

files. Received payment from Fitness clients and balanced end of the day finances. Prioritizing and

organizing correspondence and filing. Excellent Customer Service given.

DADD-Delano Association for the Developmental Disabled, Inc August 2008 to July 2012

Program Specialist - Infant Program

Delano, CA

Created and enforced child-based hands-on curriculum to promote student interest and receptive

learning. Successfully improved student participation in the classroom through integration of creative role-

playing exercises.

Education and Training

Bakersfield College

Child Development

Some credit college

Delano, CA, USA

Certifications

CPR/ First Aid Certified

Awards

AccentCare, Guiding Principles Award, July 11, 2002

Languages

Portuguese / English / Spanish

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