Quality Assurance Training

S. Francis

**** ***** ***** ***** ( Fort Worth, Texas 76179

C: 817-***-****

*******.*******@*****.***

EDUCATION:

Master in Business Administration (MBA) 2012

Embry-Riddle Aeronautics University, Daytona Beach, Florida

BS Professional Aeronautics 2007

Embry-Riddle Aeronautics University, Daytona Beach, Florida

EXPERIENCE:

03/12 to 10/13: Company Commander, United States Army: Responsible for

maintaining the Platoon as a cohesive, combat ready force with special

emphasis on combat training modernization, equipment readiness and combat

preparedness. Responsible for maintaining a high level of discipline,

morale and welfare for the troops and ensure the welfare of their families

through a proactive and viable family support group.

. Promoted high morale, team building, and individual career development of

company planning, preparation, training, and operations of the company.

. Responsible for quality control, conflict resolution, and processes

review for the Brigade Support Battalion; methodology serves as a model

for the rest of the companies within the battalion.

. Hardworking, conscientious, detail-minded and team-oriented and able to

maintain positive work relationships in a variety of work environments.

. Provide leadership and guidance to all soldiers in the unit and inform

senior leadership of any constraints using all missions/tasks.

07/10 to 03/12: Manpower Analyst/Quality Assurance Officer: Responsible

for managing and providing data for analytical studies to the Manpower

Analysis Branch to conduct Personnel Database Information. Provide the

Director Army National Guard (DARNG) and the Adjutant Generals' (TAG)

staffs the necessary tools to effectively manage and support the Army

National Guard (ARNG) Personnel Strength Management Systems and Full Time

Support Resourcing Programs. Prepared and conduct ARNG strength and

personnel analysis and reports to the DARNG, TAGs, Congress, Secretary of

Defense, and Department of the Army. Analyze personnel metrics, such as

long term loss rates, accessions and mobilization readiness through an

effects based approach to trend analysis.

. As the Director's Personnel Readiness Overview (DPRO) approving

authority; approved over 18,789 users for DPRO and over 721 users for

Entity Toolset by ensuring validity of user's permission request and

report sequence codes.

. Personally adjudicated over 889 Army National Guard Retro Stop Loss

Claims, conducted Quality Assurance duties by overseeing 16,068

Retroactive Stop Loss Claims consisting of over 57.2 million dollars; and

supported Headquarters Department of the Army G1 on congressionally filed

requests for corrective action.

. As the Data Team Lead, developed, initiated, and implemented the Data

Teams' Standard Operating Procedures that resulted in processing daily

Adhoc and end-of-the-month data requests by over 50% more efficient.

12/08 to 06/10: Platoon Leader/Company Executive Officer: Reorganized as

a Force Protection Platoon with the responsibility of providing base

security for the 10th Sustainment Brigade in Camp Taji, Iraq. Directly

responsible for the tactical employment, synchronization, combat readiness,

accountability, training, welfare, safety, and discipline of 29 soldiers in

the Platoon and approximately one million dollars' worth of organizational

platoon equipment. The platoon Executes Force Protection at two Entry

Control Points, a vehicle/personnel search area, and 12 towers to prevent

anti-collation forces from penetrating the camp through high-speed avenues

of approach.

. During Operation Iraqi Freedom, assumed the force protection mission and

redevelopment of the Standard Operating Procedures for the entry control

points and the newly implemented Search Lanes.

. Efficiently integrated 30 private security guards and 15 collation forces

into an effective force that has searched over 4,000 convoys, 3,300

individual vehicles, and over 6,000 personnel at the search lane area

ensuring no contraband or illegal materials enters camp.

. Excelled at accurate and timely reporting by developing over 40 story

boards of incidents that occurred on shift at the Entry Control Points

and Force Protection modifications and trained other platoons to apply

these techniques.

. Assumed duties as the Company Executive Officer resulting in a direct and

positive impact on force protection for the 12,000 soldiers from three

brigades and 6,000 contractors that reside on Camp Taji, Iraq.

11/05 to 11/08: Brigade Support Battalion Platoon Leader: Responsible for

maintaining the Platoon as a cohesive, combat ready force with special

emphasis on combat training modernization and Army Warrior Tasks; material

readiness and combat preparedness. Responsible for maintaining a high level

of discipline, morale and welfare for the troops and ensures the welfare of

their families through a proactive and viable family support group.

Responsible for 34 Soldiers and provide leadership and guidance to Soldiers

and key leaders during training and mission.

. Prepared, develop, and executed convoy operations for the company during

pre-deployment training; supervised and refined the platoons Standard

Operating Procedures, tactics and techniques.

. Single handedly wrote the Composite Risk Assessment for the entire

company resulting in no major injuries during training and mission

execution.

. Trained 34 soldiers during pre-mobilization that lead to being hand

selected to validate the Convoy Situational Training Exercise (STX) lanes

for all of the Convoy Security Companies in the 56th Infantry Brigade

Combat Team.

. Instrumental in training 76 soldiers in crew serve weapons training for

the MK19 grenade launcher; all teams received first time "GO".

05/02 to 10/05: Distribution/Equipment Records Sergeant: Responsible for

receipt, storage, segregation, care, preservation, inspection, issue, and

packaging of Class I, III packaged IV, VII, and IX material. Must be able

to make adjustments to orders and supervises the operation of forklifts;

trains and motivates subordinates. Performs duties shown at preceding level

of skill and provides technical guidance to lower graded personnel. Ensures

that inventories and location surveys are performed in accordance with

established procedures. Instructs warehouse personnel in loading,

unloading, segregation, pelletizing, and selection of stock and storage

areas.

. Completed Phase One of 92A Military Occupation Specialty ahead of peers;

assigned as Class Leader during this training period.

. Attended and completed the Officer Candidate School.

. Dedicated and motivated leader; demonstrated ability to established goals

and readily accept responsibility and accountability for everyone on the

team by coordinating work assignments for the team.

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