Sarah Jean R. Falsario
** *. ****** **, ******, Rodriguez Rizal, Philippines
*****.********@*******.*** Mobile No.: 094********
Job Description: Possesses self-discipline, patience, and initiative to
accomplish tasks; exhibits a high level of self-esteem, as well as
interactive skills in providing service to clients
PERSONAL BACKGROUND
Nickname: SJ Age: 24 years old
Birthdate: 11-December-1989 Birthplace: Laguna
Civil Status: Single Religion:
Roman Catholic
EDUCATIONAL ATTAINMENT
Year Graduated
Grade School: Sta. QuiteriaElem.School of Caloocan City
March 2002
High School: Pasay City South High School
March 2006
University: Pamantasan ng Lungsod ng Pasay
Undergraduate
Degree: Bachelor of Science in Business Administration Major
in Mktg.
STRENGTHS AND SKILLS
. Exceptional communication/interpersonal and organization skills.
. More than one year Experience as an instructor in English.
. Experienced in working with adults/children from diverse cultural
backgrounds.
. Knowledgeable in Microsoft Office and Windows.
. Have expertise in audio mixing.
. Self-starter with a can-do attitude.
. With ability to multi-task and always meets the deadline.
. Can adjust to constant changes in any work environment.
. Knowledgeable in writing poems, songs, articles, editorials and
novels.
WORK EXPERIENCE
November2008- February 2010
. Online English InstructorKeyEnglish Co.(Salcedo St. Makati City)
-Works as a full-time online English teacher for Korean students;
-Interacts actively with students and give them constant
feedback;
-Makes the Students Progress Report;
-Produces the teaching materials for the students.
July 2010 - June 2011
. Technical Customer Care Representative (AT & T U-verse and Bodybugg)
Convergys Philippines Corporation (Glorietta 5)
Bodybugg - device use in measuring calorie expenditure outside of a
clinical setting. We helped customers in tracking their progress
online and troubleshoot the discrepancies, etc.
June 2011 - April 2012
. Executive Consultant
Aegis People Support (Makati City)
Advent - Troubleshoots the Axys financial software product: industry-
leading portfolio management, reporting and accounting solution,
brings speed, accuracy, and flexibility to your firm's investment
management practice.
April 2012 - December 2013
. Customer Care Professional I
Hinduja Global Solutions Ltd.
American Express - Provides excellent service to credit card members.
Making sure the security of their accounts is our number one priority.
Maximizing their benefits like insurance and other rewards program we
offer.
CHARACTER REFERENCES
- John Raymond Pancho 091******** CCP at American Express
I hereby certify that the information in this resume are all true and
correct of my own knowledge, and that I am fully aware that any false
information shall render me liable for administrative sanction.
Sarah
Jean Falsario