Customer Service Manager
Resume:
Eileen Leondis
**** ******** **. ********* ** *8466 ********@*******.*** 570-***-****
OBJECTIVE To gain an employment position with career advancement opportunities where my educational
qualifications and work experience can be applied for the betterment of the company.
EXPERIENCE SHOPRITE CONVENIENCE STORE
STORE MANAGER JULY 2013-OCTOBER 2013
• Interviewing, hiring, and training new employees.
• Posting weekly schedules, monitoring cashiers’ daily performance and implementing
new policies and procedures for employees.
• Placing store orders, completing scheduled inventories and daily store reports, and
handling customer and employee complaints.
• Attending meetings and coordinating with upper management regarding facility
repairs, product pricing, and store layout changes.
ASSISTANT STORE MANAGER JULY 2012-JULY 2013
• Training new employees.
• Monitoring cashiers’ daily performance and enforcing new policies and procedures
for employees.
• Placing store orders, completing scheduled inventories.
RETAIL CLERK, KEY HOLDER DECEMBER 2010-JULY 2012
• Prepared and opened the store daily.
• Providing friendly customer service while completing transactions.
• Completing daily store task, such as packing out orders, and store maintenance.
WORLD KITCHEN CORELLE PYREX & CORNINGWARE
RETAIL CLERK, KEY HOLDER OCTOBER 2011-NOVEMBER 2011
• Opened and closed the store daily.
• Customer service and cashiering.
• Completing daily store tasks, such as packing out open stock merchandise, general
store maintenance/upkeep.
• Responsible for all cashiers till at beginning and end of shift.
• Responsible for store when working managers were not available.
CALIFORNIA SUNSHINE SWIMWEAR
RETAIL SALES ASSOCIATE, CASHIER MAY 2008-DECEMBER 2010
• Providing quality customer service, and cashiering.
• Responsible for meeting weekly, and monthly sale goals.
• Creating new displays for new merchandise, and creating new store layouts with
management.
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• Completing daily store tasks, such as packing out new merchandise, and general
store upkeep.
EDUCATION NORTHAMPTON COMMUNITY COLLEGE, TANNERSVILLE PA
MAJOR: GENERAL STUDIES – STILL IN PROGRESS
POCONO MOUNTAIN WEST HIGH SCHOOL, POCONO SUMMIT PA
CLASS OF 2009
REFERENCES RENEE VANNBURT DISTRICT MANAGER/GENERAL MANAGER
SHOPRITE
KELSEY PREATOSH
ALLSTATE INSURANCE COMPANY
LATOYA FRINK BANK TELLER
WELLS FARGO
CHRISTINA MORAN QUALITY ASSURANCE ANALYST
LORD & TAYLOR CALL CENTER
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