Customer Service Sales

Gurjot Singh

Coventry

********@*****.*** - 079********

Dear Sir/Madam,

I'm interested in this position.

WORK EXPERIENCE

Shop Assistant

Londis (kashs Convenience store) - Coventry - June 2013 to October 2013

Responsibilities

Serving Customers

Merchandise shop

Cash handling

Answering phone calls

Stock Check

Dealing with deliveries

Manager

Heat 7 Fast Food Restaurant - Jalandha,India - June 2010 to April 2013

Responsibilities

Manage staff,

Check raw stock on Daily basis.

Arrange In store Promotions, Deliveries .

Maintained relationship with existing customers and provide best service.

Maintain cash on daily basis.

Taking written feedbacks from the customers.

Dealing with different Queries from customers regarding latest trendy clothing

Accomplishments

I've leant excellent customer service new skills etc

Skills Used

Excellent customer service skills

Taxi Management Facillitator

Meteor / NSL Ltd - Heathrow Terminals 1, 2 & 3 Station - September 2008 to May 2010

Responsibilities

Maintain Drivers record.

Answering phone calls and Radios.

Maintain cash tills accurately.

Helping Drivers according to their needs.

Accomplishments

I've had chance to work and learn new skills with people from different backgrounds. I've learnt how to stay

calm and patient with Black Cab Taxi Drivers as they abuse you most of the times.

Skills Used

Computer and radio Literacy.

Sales assistant/Cashier

Superdrug PLC - Middlesex - November 2006 to September 2008

Responsibilities

Maintained customer service desk& operating cash till.

Able to help wid a range of customers, build up relationship with regular customers, utilize extensive product

knowledge, deal with returns.

Maintained highest sales in store.

Dealing with deliveries and returns and all associated administration.

Arranging card diaplays, pricing products, stock checking and replenishment.

Accomplishments

I've Learnt so much as this was my first job in UK, dealing with customers face to face and gained what

excellent service is. Build up huge confidence with this job.

EDUCATION

Post Graduate Diploma in Management

The London Academy of higher education - London

2007 to 2008

Diploma in Hospitality Management

Essex College - Greenford Broadway

2006 to 2007

Bachelor of Arts in Public Administration, political Science

Gnd University - India

2001 to 2004

SKILLS

Certificate Course in Computer applications.

ADDITIONAL INFORMATION

I've hold Full Clean UK Driving Licence which I've obtained in july/2006.

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