Customer Service High School
Resume:
Kendra Strong
wichita, ks *****
*********@*****.***
Professional summary:
I am a very positive individual and believe in customer service and all people must have
satisfactory at its best. I enjoy putting smiles on a persons face. People have concerns and issues
everyday. I enjoy changing that persons frown into a smile to the best of my ability so that we can keep
our customers as well as a good relationship. I provide exceptional customer service through active
listening and problem solving. I believe if one helps one we all help eachother.
Skills:
Good leadership skills
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Fast learner
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goal-oriented
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Enjoy expressing new Ideas to a company
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completed telephone trainings passed with certificates.
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60 wpm
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Detailed and organized
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muli-task
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Customer service awards.
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Work history:
Helios Media-At home
I gather and find information for individuals who want to further their education in school. I
educate,inform more information into the program, and assure qualtiy assurance to my callers. I am
career advisor and enjoy my job. So that they are able to further their education in what they enjoy
most. Manage high call volume w professionalism. Very sympathetic and patient when negative
feedback. I met exceeded service and quality standard every review period.
Education:
High school diploma 2005
Cowley community college 6mo-1y6 have not finshed yet aspire to go back soon.
Accomplishments:
Have always reached my goal of metric standards
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Mangage great call volume
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Great leadership skills
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Received certificates
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Contact this candidate