Customer Service Sales
Resume:
Blanquita Marie Henry
San Antonio, Texas 78217
Primary: 210-***-****
Secondary: 210-***-****
E-mail: ******@*****.***
Objective:
To seek for a future position with your company, as well as bring the upmost quality and consistency to keep your business on the road to success.
Qualifications:
Having spent some time in retail, sales, hospitality and warehouse, I believe I would qualify to be a strong candidate for working for your Company.
As my enclosed resume indicates, I have included all levels of my life experiences offering you an opportunity to continue my level of excellence to be a part of a Company that I can grow with.
I thank you for your time and I look forward to our meeting.
Sincerely,
Blanquita M. Henry
Education:
August 2003- May 2006 Luther Burbank High School
San Antonio, Texas
High School Diploma
August 2006- May 2008 Texas Southern University
Houston, Texas
Degree: N/A Major: Kinesiology Minor: Health
Experience:
November 2013- Present Amazon, Seasonal warehouse fufillment associate
Pick/Pack
Responsbilities:As a picker my everyday duties included recieving of customer order by means of a RF scanner locating the item(s) and puting them in the proper area to begin the packing process. As a packer my daily responsibilities entail taking customer orders from their designated area, scaning the item to ensure its the one the customer ordered, puting said item in the proper box, filing the box with the correct amount of paper wrap to ensure the product is protected, securing the outside of the box with the required amount of tape so the item cannot be tampered with, and last but not least giving the package a final scan to make sure everything is in order and providing the package with the proper label. For both roles I was required to sucessfully reach and excede a certain rate and quota per hour.
April 2010- Present Live- In Assistant, Private family
Responsibilities: Include but are not limited to making appointments, being the transportation to said appointments. The disbursement of medicatons and the recording of the results, proper filing . keeping up to par the residence, performing household duties which include cooking, cleaning, laundry in an orderly fashion as well as running errands.
November 2009- May 2010 Customer Service Professional, Transcom
Responsibilities: assisting inbound callers with any inquiries or issues they may be experiencing with their equipment or services. Iniating good customer service and rapport, taking care of their needs as quick and accurate as possible. Staying up to par with any updates and stats that’s needed to be successful within the company.
September 2009- September 2009 Linens Sales Associate, Burlington Coat Factory
Responsibilities: Assist customers with merchandise (bathroom, bedroom, holiday and common household items.) locating items whether it’s in the store or another location in town, department recovery, layaway recovery, and merchandise pick-up.
August 2009- September 2009 Sales Associate, Exxon Mobil
Responsibilities: taking care of customers needs and wants as quickly and accurately as possible, distributing and handling alcoholic, tobacco, and lotto sales accordingly by checking identification and denying sales if needed, keeping the store clean and up to standards (interior as well as exterior.) opening and closing registers correctly as well as filing paperwork properly, stocking and cleaning the sales floor and the cooler, making coffee throughout the day, resolving any customer complaints/issues and reporting them to my manager, also reporting near loss or loss reports effectively, pump, car wash, air, vacuum, restroom maintenance.
Footlocker Inc is the name of the company Footaction USA, Footlocker, and Champs are the divisions under the Incorporation. I quickly made a name for myself and was on the way to a promising position.
February 2009- May 2009 Assistant Manager, Footaction USA
Footlocker Incorporated
Responsibilities: Not only did I have the common responsibilities from the previous two divisions I was quickly promoted and now had the responsibilities of opening the store and maintaining its duties by myself for up to four hours or more, opening the registers and properly filling the reports, shipping out and checking in shipment and merchandise, ordering supplies and merchandise, training other associates to the best of my ability and bringing them up to speed on new items and their purpose, My last few duties consisted of closing the store, counting down the registers and making the drop, double checking that the other associates closing procedures were done correctly, as well as filing the closing reports and locking up for the night.
December 2008- February 2009 Assistant Manager Training, Footlocker
Footlocker Incorporated
Responsibilities: I continued to have the same responsibilities from my previous occupation and applied my ambition into the training they gave me. I learned more about the concepts and goals of the company as well as the correct way to follow up with them, I set a foundation to want to do more, that I was reliable, willing and ready to further my position.
July 2008- October 2008 Sales Associate, Champs sports
Footlocker Incorporated
Responsibilities: worked alongside with a team of associates to follow the vision of the company by means of assisting customers with Great service and quickness. I handled the customers’ needs as far as our merchandise which is shoes, clothes, hats, designer sports glasses and sports equipment and any information they might need. I was also trained to properly use a register.
Skills
Computer Literacy Office Procedures
Data Entry Word Perfect 6.0 Typing (45 wpm) Office Management Telephone etiquette Ordering Equipment
Book Keeping Receiving Department Filing Business Banking
Windows XP Programs Payroll
Hobbies: I am a person of strong values and morals. I consider myself a very family orientated character, any time I get to spend time or do something with or for them is a blessing. I’m an athlete as well, so I love to work out, play and watch sports some more than others. I also like to cook, go to the movies, and bowl when time permits it. I see myself in a determined and goal bound manner, I’m confident in myself to know I’m in a land of opportunity and anything I’m willing to put my mind to can be achieved.
Achievements: From 2003-2006 I was named one of the few first team all-district, all area, and super team for softball. In 2006 I was named All-State for my softball playing abilities and stats. I consistently was on the A-B honor roll, I attended Texas Southern University on a full paid athletic scholarship and maintained an achievement of being on the Dean’s list (withheld a 3.2 GPA) for both years. In addition, I received the freshmen of the year award.
Summary : I have enclosed my qualities and skills I have to offer you and your company I appreciate the time you’ve taken out to review my resume, I hope to hear from you soon
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