Customer Service Accounts Payable
Resume:
Maria Isabel Alaniz
Nampa, Idaho 83651
OBJECTIVE
To work as a Work at home agent/customer service rep. and obtain a position as a team-player in a
people-oriented organization where I can maximize my customer-service experience in a challenging
environment to achieve the corporate goals.”
QUALIFICATIONS
* Semi-Bilingual- I understand the Spanish language, I can also speak it.
*Type 70-80 w.p.m., experience with data entry and 10 key
*Experience with invoices, statements, scanning confidential documents.
* Filing, faxing, mailing out employee checks. Organizing thousands of invoices daily.
* Answering phones, switchboard 1-10 lines, transferring phone calls, Customer Service.
*Reconciles processed work by verifying entries and comparing system reports to balances.
*Verifies vendor accounts by reconciling monthly statements and related transactions
*Maintains accounting ledgers by verifying and posting account transactions
*Protects organization's value by keeping information confidential.
Humanatic 10/2012-11/2013
Work from home agent reviewing calls
This position I worked from home reviewing calls for full 8 hour shift. I corrected on survey why the callers were
calling. Also listened to Spanish/bilingual calls and reviews those as well.
Slice the Pie 01/2011-10/2011
Work from home agent reviewing songs
For this particular company, I reviewed songs and gave my input and feedback on how the song effected me. I wrote a
small review on each song I listened too.
Idaho Sand & Gravel 10/2006-10/2008
Accounts Payable Clerk Nampa, Idaho
At this particular job, I was an Accounts Payable clerk working with over 200 vendors, entering invoices into the
computer system, data entry with over 300 statements a day. Looking up bills when vendors call in to check how much
they owe. Paid vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing
checks; resolving purchase order, contract, invoice, insuring credit is received for outstanding memos; issuing stop-
payments. I also faxed, filed, and occasionally handed out employee checks.
LandAmerica Transnation 02/2005-10/2005
Receptionist Nampa, Idaho
I was a front desk receptionist for a professional real estate company, I greeted customers as they walked in, cleaned
closing rooms daily, stocked refrigerator with refreshments for customers, made coffee every morning, answered
phones and transferred calls using a multi line telephone.
Beef Northwest 05-2000/10-2000
Clerk Nyssa, Oregon
Worked for a truck company, greeted customers, answered phones, filed, and mainly worked with lots of math problem
solving skills, printed out tickets for each trucker who weighed their own truck filled with corn and alfalfa.
REFERENCES AVAILABLE UPON REQUEST
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