Customer Service High School
Resume:
DARRELL WEBB
**** *. ********* **. ***. **** Mesa, AZ, 85206 480-***-**** ***********@*****.***
PROFESSIONAL EXPERIENCE
APPLE ONE, TEMPE, AZ UNITED STATES
Customer Service Rep, May 2013 – Jul 2013
Confer with customers by telephone or in person to provide information about products or services, take or enter
orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as
well as actions taken.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned
adjustments.
WCCCD, DETROT, MI UNITED STATES
Work Study, Jan 2012 – Jan 2013
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal
computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain
information, take orders, and address complaints.
Deliver messages and run errands.
Inventory and order materials, supplies, and services.
EDUCATION
JARED FINNEY HIGH SCHOOL, DETROIT, MI UNITED STATES
High School Diploma, Jun 2011
Graduated with an 3.2 Overall G.P.A.Honor Role 9/2009 - 6/2011Captain of the Baseball Team 10/2009 -
6/2011Head Editor forStudent Counsel 9/2010 - 6/2011
WCCCD, DETROIT, MI UNITED STATES
Completed coursework towards General Studies, Jan 2013
Overall G.P.A. is 3.4
FOCUS HOPE PROGRAM, DETROIT, MI UNITED STATES
Apr 2012-Oct 2012
Attended the Machinist Program for six months. Trained in calculating dimensions and tolerances. Specified
machine toolsusing lathes, milling machines and grinders. Also, I trained in blueprint reading, assembly and
manufacturing.
ADDITIONAL SKILLS
Proficient in MS Word, Excel and Powerpoint. Knowledgeable in Assembly, Manufacturing, and Machinist.
Masterful in Customer Service
Contact this candidate