Quality Assurance
Resume:
Nicole Dotson
Heartland, Texas 75126
*********@***.***
_
Objective: Seeking a well ordered challenging profession in manufacturing
management where I may utilize my background experience in safety,
quality, delivery, cost, and morale; thereby, exhibiting leadership with the
ability to communicate and motivate others on various levels.
Experience:
9/2012-current Oak Farms Dairy, Dallas, Texas
Production Supervisor
• Lead, motivate and provide inspirational guidance and coaching in the
safe and optimal operation and material flow of Liquid Processing
• Improved the reduction of DART rate by 5% from 1.8 to 1.71
• Ensure an excellent quality product through compliance to formulas
and procedures, proper GMP’s with proper sanitation adherence
• Support effort to achieve 19 days of code on gallons/half gallons by
improving Psych’s to <5% fail and 21 day to <10% fail
• Promote a culture of continuous improvement in areas of Total Quality
and Cycle Time
• Contributed to passing and maintaining SQF level 3 Certification
• Strive to create more open and productive communication with all
departments to meet and exceed the manufacturing schedule
• Assisted in cost improvements by driving overtime below 11% for
production during the last half of the year
2/2011-5/2012 Coca-Cola Refreshments, Lenexa, Kansas
Manufacturing Supervisor
Staff, train, evaluate, and develop team members
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Manage line efficiencies, key performance indicators and down time.
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Improved bottle yields, can yields and syrup yields by .4% with a goal
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measurement of 99.6%
Manage within labor and OPEX budget decreased direct labor cost 5%
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by cross-training operators.
Monitors the production process, makes periodic checks and adjusts
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equipment or work practices according to standard operating
procedures.
Ensures equipment in the area assigned is in working order and
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working conditions are safe at all times.
Maintained OSHA AFR(accident frequency rate) at zero for the year
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2011
Verify the readiness of the production line at start-up and supervise
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changeovers.
Manage overall package and product quality to ensure all standards
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and specifications.
Decreased consumer complaint rate and increased PO attainment by
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1.4%
Reason for Leaving: Moved to Dallas, Texas
2004.2009 Magna Innertech-Shreveport, Shreveport, Louisiana
Production Team Leader/Utility Quality Tech
Monitor all performance in production and
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conducted quality control activities
Analyzed issues on the production line and
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established strategies to resolve at the quickest time possible
Perform corrective actions required in
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compliance with the quality standards
Pick and pack over 500 different parts daily for
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General Motors
Reduced scrap rate by 10% utilizing rework
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methodologies
Set-up teams of 3 to 5 operators to ensure quality
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checks were complete
Assisted in training of new employees with the
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quality programs and policies
Held team rally’s to motivate and increase morale
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of operators
Reason for Leaving: Laid off due to company downsizing
1999-2003 Ford Motor Company, St. Paul, Minnesota
Final Area Supervisor
Manage 159 hourly operators with rotating shifts
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Address internal and external quality concerns
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and drive open 8D’s to closure
Train employees to succeed in a safe and efficient
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operation of heavy equipment and cycle time
Maintain quality assurance by tracking and
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coordinating department manpower
Abide by the ADEA, EEOC, ADA, FMLA and
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Equal Pay Act
Maintain working relationship with Union
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Stewards
Drive Safety, Quality, Delivery,Cost, Morale and
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Environmental (SQDCME) metrics
Follow all processes in compliance with OSHA
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and within Ford’s guideline
Implemented 5S program to IP line which saves
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the department $150,000/quarter
Reason for Leaving: Relocated to Shreveport, Louisiana to care for
elderly parents
1997-1999 Ford Motor Company, St. Paul, Minnesota
Production Operator
• Assemble headliners and sun visors to Ford Rangers
• Maintain 92% accuracy assembly rate
• Help reduce scrap rate 5% by reworking parts
• Participate with team members and the union stewards in MS
Walk, March of Dimes, American Red Cross and Habitat for
Humanity fund raisers
Reason for Leaving: Promoted to Final Area Supervisor after 15 months
Education:
4/2013-current Ashford University, Clinton, Iowa
Master of Arts Organizational Management with a Specialization in Supply
Chain Management
2008-2011 University of Phoenix, Bossier City, Louisiana
Bachelor of Science Degree, Business Management
Concordia University, St. Paul, Minnesota
2001.2002
Bachelor of Arts Studies, Organizational Management and Communications
Skills:
Certified Six Sigma Greenbelt
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Strong leadership skills
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Analytical
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Independent thinker
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Microsoft word, Excel, and PowerPoint
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Systems Applications and Products in Data
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Processing (SAP)
Good Manufacturing Practices (GMP)
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Creative problem solver
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Strategic planner
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Excellent verbal and written communications
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Contact this candidate