Manager Customer Service
Resume:
Kuyom R. Davenport
Conyers, Ga 30013
acbsmb@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
. Three years of residential counseling and supervisory experience
. Three years as a teacher's assistant in pre-school setting
. Two years of case management and mental health experience
. Highly skilled and trained in conflict management
. Christian principles in counseling and teaching situations
.
EDUCATION
Clark Atlanta University Atlanta, Ga.
08/13-Present
Masters of Science Degree
Social Work
Lincoln College Normal, IL 61761 01/08-
05/10
Bachelor of Science Degree
Criminal Justice
Heartland Community College Normal, IL
08/02
Certificate in Business Management
Bloomington High School Bloomington, IL 08/06-
05/00
High School Diploma
Personal Qualities
. Team Player
. Competent
. Encourager
. Microsoft Office
. Cooperative
. Diplomatic
. Leadership Skills
. Sympathetic
. Internet
. 65 wpm
TRAINING& COURSES
. Conflict Manager
. Substance Abuse Counseling
. Business Management
. Customer Service
RELEVANT EXPERIENCE
Chestnut Health Systems Bloomington, IL 01/10-
08/1/2013
Shift Supervisor/Residential Counselor/Case Management
. Assisting clients in residential counseling with drug and alcohol
issues, teaching, admitting and discharging clients. Helping
clients understand they need help with their substance abuse.
Teaching recovery based groups to male/female clients in a
treatment facility.
. Teach and show clients how to live in recovery. Oversee staff to
ensure clients receive proper services while in residential
treatment.
. Recovery Specialist/Case Manager, helping clients in recovery with
mental disorders with their everyday life, transporting to court,
grocery store, to treatment, doctors appointment and picking up
medication. Helping clients in recovery and mental health live
their daily lives while on probation.
Precious Jewels Christian Academy Bloomington, IL 10/06-05/09
Teacher's Assistant
. Taught children Christian principles and prepared them to begin
kindergarten. Facilitated daily devotions taught daily lessons, daily
activities and prepared children for kindergarten.
WORK HISTORY
Burger King Bloomington, IL 10/05-10/06
Cashier
Reference: -
1. Wendi Ashford
Drug Court Supervisor
702 W. Chestnut St.
Bloomington, IL 61701
2. Sally Pyne
Academic Advisor
Lincoln College
Normal, IL
3. Linda Robinson
Clinician
702 W. Chestnut St.
Bloomington, Il 61701
309-***-**** x 1460
4. Peggy Hart
Case Manager
Normal, IL
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