Customer Service Medical
Resume:
NICOLE N THOMPSON
HOUSTON, TX 77099-4688
************@*****.***
Career Objectives
I have recently move to the area and seeking the opportunity for Medical Office Associate and excel with the skills that and learn more. Detail oriented and self-starter. I have excellent interpersonal skills and strong verbal and written communication.
Summary of Qualifications
CPT
CBCS
CEHRS
Scheduled and Coordinate Appointments
Microsoft Office Proficient
Process Secondary Claims
Medical Records Clerk
Payment and Account management
Work History
Red Mountain Family Medicine Birmingham, Alabama
Front Office Assistant
May 26, 2012 - Dec 28, 2012
billing recovery
patient sign-in
file recovery
payment posting
verify insurance and update patient information
H&R Block Birmingham, Alabama
Customer Service Professional
Jan 05, 2012 - Mar 09, 2012
check disbursement
daily reports and appointment schedule
EBSCO Media Birmingham, Alabama
Fulfillment Specialist
Sep 26, 2009 - Nov 19, 2010
Insert client information for company advertisement, bcbs main client and other advisement contract.
Confidential Birmingham, Alabama
Temporary Clerical Associate
Jan 07, 2007 - Dec 28, 2007
Maintaining patient documentation and posting office visits information
patient phone triage
schedule and coordinated appointment
confirm surgeries and follow-up visit
chart maintenance requesting and managing records
patient dictations
registration for new and existing patient
verifying insurance and access payment arrangements
Shades Crest Pediatrics, Birmingham, Alabama
Medical Assistant I
Oct 24, 2005 - Dec 31, 2006
Screen call
provide information to appropriate personnel
schedule and confirm appointment including outpatient services
Obtain demographic, insurance and referrals needed.
Brookwood Medical Center, Birmingham, Alabama
Receptionist/Billing Clerk
Jun 01, 2004 - May 31, 2005
Front and Back office duties including but not limited to vital signs phlebotomy
scheduling appointment manage files report logs chart and daily deposits office supplies
assist the billing with ICD-9 codes and CPT to insure accurate reimbursement
complete credential application for clinical staff licenses and certification
Education
Fortis Birmingham, Alabama
1 year college, technical or vocational school
Oct 2010 - Mar 2012
Major: Medical records technology
Occupational License or Certification
Billing &Coding Specialist Certification
National healthcare Association, Birmingham, Alabama
Certified Phlebotomy Tech Certification
National Phlebotomy Association, Birmingham, Alabama
Electronic Health record Specialist Certification
National Healthcare Association, Birmingham, Alabama
Computer Skills
Typing Speed: 35 Words per Minute
•Data Entry Terminal (PDT, Mainframe Terminal, etc.)
•Email Software (Outlook, Thunderbird, etc.)
•Internet Browser (Internet Explorer, Firefox, etc.)
•Peripheral Devices (Scanners, Printers, etc.)
•Personal Computers
•Presentation Software (PowerPoint, Flash, etc.)
•Spreadsheet Software (Calc, Excel, etc.)
•Word Processing Software (Word, WordPerfect, etc.)
Language Skills
English - Excellent (Read Write Speak)
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