Customer Service Manager

William Hartman

**** *********** ***** ****.

Worthington, Ohio 43085

C: 614-***-****

**********@*****.***

Objective Utilize manager experience and customer service skills in a position that allows for

personal and professional growth as well as the success of the company.

Experience Sprint Lube: General Manager January 29, 2008 – November 5, 2013

• Open and close out register and store

• Balance out the days revenue and make deposits

• Post job openings as well as hire, fire, discipline, train and supervise

employees

• Maintain inventory and coordinate replacement parts ordering

• Deal directly with outside representatives of suppliers

• Advise the customer on what product and work would best suit their vehicle

• Trouble shoot any customer complaints

• Perform various other duties as the position warrants

• On-call 24/7

Jiffy Lube: Lube Technician January 2007-January 2008

• Worked at an oil changing facility

• Dealt with the public in a professional manner

• Public sale of maintenance and products

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• R&R Construction: Laborer may 2001-Janurary 2007

• Performed miscellaneous Framing tasks

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• Education Briggs High School Graduated

1999

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• Certificate Certified Manager Certificate; Automotive Oil Change

Association

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September 2010

• Attended Seminar on How to Supervise People; Fred Pryor

Seminars

• 6 CEU’s Earned January

2013 Attended Seminar for HR Law ;

Fred Pryor Seminars

• 6 CEU’s Earned August

2013 Attended Seminar on Hybrid

aftermarket Service; Jack Maxton

• October

2013

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• References Available upon request

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Contact this candidate