Manager Project
Resume:
Christina Sullivan-
Mutia
Email: *******@*****.*** Address: 2317 Glenallan Avenue,
Apt. T1 Silver Spring, MD 20906 Phone: 202-***-****
Professional Profile
. Goal-driven professional with 15 years of significant experience that
is highly applicable, including ability to deliver personalized
training programs, program development, cultivate strong partnerships,
and resolve issues in a way that propels innovation and growth.
. Energetic, competitive achiever who can inspire and motivate team
members, successfully manage multiple priorities, and perform under
pressure in a fast-paced environment.
. Skillful with talent to manage multi-functional teams, execute plans,
promote communication, and extract commitments from staff.
. Demonstrated history as a results oriented leader committed to
successful outputs of projects and programs.
Areas of Expertise
. Performance Management
. Training course design, curriculum development and facilitation of
training workshops aligned with organization's goals and objectives
. Program Management and Implementation
. Staff Supervision and Management
. Program Monitoring and Evaluation
Professional Experience
TRAINING
. Designed and delivered consecutive 6-8 week corporate leadership
program for current staff and incoming mid-level managers that focused
on performance management, coaching and mentoring staff, supervision
and collaborative leadership skills in Nairobi, Kenya.
. Created and developed training modules for US corporate clients such
as EarthLink, People PC, and Roper Insurance that supplemented
existing training materials provided by the client in Nairobi, Kenya.
. Designed and implemented monthly "life skills" workshops for 600
employees. Module topics included: conflict management, work ethic,
stress management, leadership style, action planning, teamwork,
business etiquette, and presentation skills in Nairobi, Kenya.
. Developed and designed 16 week curriculum for adults that focused on
African American history in a museum environment.
. Developed statistical reports on staff participation in training
programs.
. Selected to speak at a Maryland regional educational conference to
discuss survey results and career preparation programs conducted at
the University of Maryland-Baltimore County.
PROGRAM MANAGEMENT
. Responsible for managing and developing national leadership education
programs for undergraduate and early career professionals centered on
entering the public sector.
. Created and implemented monitoring and evaluation system for the CBCF
Research and Program department to include evaluation tools and
reports to funders.
. Implemented work plans for staff aligned with organization's goals and
objectives.
. Redesigned the ASCU web site to reflect the impact of policy reform
within Kenya's agricultural sector.
. Created and established the first Customer Experience Department at
the largest call center in East Africa.
. Built successful partnerships with local colleges, universities and
non-profit organizations to market museum internship and scholars
program.
. Developed and implemented successful internship program for
undergraduate and post graduate students.
. Spearheaded and implemented museum youth volunteer program for high
school students ages 14-18 to earn service learning hours as part of
State of Maryland high school curriculum.
. Lead the successful implementation of a national survey that assessed
specific tourism programs while working for the Baltimore Area
Convention and Visitors Association.
. Developed and coordinated workshops and sessions based on survey
results that focused on career goals, interview techniques, and job
skills and transitioning from college into the workforce at University
of Maryland-Baltimore County.
. Facilitated and implemented 11 educational programs for annual Family
Day at the University of Maryland- Baltimore County.
. Directed and lead the 1st Annual Women's Leadership Program and
Banquet at the University of Maryland-Baltimore County. Fundraised
over $7,000 from over 15 university departments for the program and
national keynote speaker.
ADMINISTRATION
. Managed the execution of specific procurement issues and consultancy
contractual agreements.
. Reviewed and approved invoices from consultancies and purchase orders
for timely submission to accounting and finance.
. Responsible for all matters related to the operations and
administration of an international office.
. Managed the human resources function, including maintaining personnel
files, creating job descriptions, assisting with recruitment and the
on-boarding process for new employees.
. Maintained donor relations through attendance at monthly donor group
meetings.
. Familiar with the international donor procedures (USAID, JICA, World
Bank, DANIDA and FAO) and allocation of funds aligned with the SWAp
(Sector Wide Approach).
. Developed and improved methods and procedures for reporting
structures.
. Examined existing office operations and recommended necessary
improvements in administrative planning and work flow.
. Worked in collaboration with designated contract staff to ensure that
all contractual agreements are in place to complete projects and
activities.
. Maintained responsibility for file management and assisted with
administration budget preparation.
. Edited ASCU Brochure, Annual Report and additional government
documents.
. Selected and assigned college students for pre and post graduate
internship positions in the museum.
. Recruited and managed over 400 volunteers for the museum who provided
guided tours for the permanent and special exhibitions.
. Created and designed annual recognition events and staff/volunteer
appreciation activities for the Baltimore Area Convention and Visitors
Association.
. Developed employee and/or consultancy contracts, job descriptions, and
performance management guidelines (i.e. Performance Improvement Plans,
Employee Work Plans)
Employment History
Congressional Black Caucus Foundation-Washington, DC
Manager, Leadership Education and Scholarship Programs, May 2012-Present
KenCall EPZ-Nairobi, Kenya
Training and Recruitment Manager, November 2010-March 2011
DALC Education-Nairobi, Kenya
Executive Director, March 2010-August 2010
Agricultural Sector Coordination Unit (ASCU), Ministry of Agriculture,
Government of Kenya-Nairobi, Kenya
Administration Officer, March 2009-March 2010
KenCall EPZ-Nairobi, Kenya
Trainer, 2007-2009
Reginald F. Lewis Museum-Baltimore, MD
Program Manager, 2003-2007
American Bankers Association-Washington, DC
Program Manager, 2002-2003
Baltimore Area Convention and Visitors Association (BACVA)-Baltimore, MD
Program Manager, 2000-2002
University of Maryland-Baltimore County-Baltimore, MD
Director, 1997-2000
Consultancies and Speaking Engagements
Trainer and Facilitator
"Creating Zen Moments-Stress Reduction and Relaxation Techniques for
HIV/AIDS Care Givers."
Mission for Essential Drugs and Supplies (MEDS)
December 2, 2011
Nairobi, Kenya
Trainer and Facilitator
"Restoring our Health Facilities through Collaborative Leadership."
"Stress Management for Health Professionals."
Mission for Essential Drugs and Supplies (MEDS)
November 11, 2011
Nairobi, Kenya
Trainer and Facilitator
"Accent Neutralization: Creating an American Accent."
Horizon Contact Center
October 10th-14th, 2011
Nairobi, Kenya
Trainer and Facilitator
"Essential Building Blocks for Project Management Success in the Health
Sector."
"Dotting the I's and Crossing the T's: Designing Monitoring and Evaluation
Frameworks for Project Success in the Health Sector."
Mission for Essential Drugs and Supplies
September 28th and 30th, 2011.
Nairobi, Kenya
Conference Speaker
"Creating Community Connections through Youth Civic Engagement."
Global Peace Festival Foundation Annual Conference for Secondary Teachers
and Administrators
August 8th-9th, 2011
Nairobi, Kenya
Trainer and Facilitator
"Outbound Sales Training."
Horizon Contact Center
July 10-16, 2011
Nairobi, Kenya
Education
VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY-Blacksburg, VA
M.A. Education (College Student Personnel Services), 1997
UNIVERSITY OF MARY WASHINGTON-Fredericksburg, VA
B.A. Sociology, 1995
Awards and Certifications
Maryland Customer Service Training Program, Maryland Office of Tourism and
Development, 2000.
Maryland Department of Business and Economic Development, National
Certification, 2001.
City of Baltimore Mayor's Citation, 2001.
Maryland Governor's Volunteer Service Award. 2001
References
Dr. Menna Demessie, Ph.D
Congressional Black Caucus Foundation
Phone Number: 734-***-****
Margaret Hutto
Project Manager
Phone Number: 202-***-****
Dr. Mussolini Kithome, Ph.D
ASCU Coordinator
Email: *****************@*****.**.**
Phone Number: +254-07228223804
Lynette Brewer
Contact this candidate