Human Resources Management

TAMELA T. LEE

*** ***** ***** ****.. ************, GA 30134

Phone: 404-***-**** . Email: ******@*******************.***

PROFESSIONAL OBJECTIVE:

To leverage over twelve years of social services experience with a

professionally managed corporation. Strengths include advanced

understanding of local and federal regulations and maintaining compliance

and facility management. I have also consistently worked with clients

regarding the health and welfare of family members admitted into the trust

of managed care facilities.

EDUCATION: Degree: B.A., Sociology - May 2001

CAPABILITIES:

Community Outreach

? Designed program development for Girls On Good Ground, lead

marketing campaigns for several counties, facilitated

educational workshops with teens, and worked with the courts,

schools, social service entities, etc. to help teens reach

positive life outcomes.

? Developed and conducted educational training programs to

assist police officers,

educators, etc., in making sound judgments when providing

emergency assistance to victims of domestic violence.

? Maintained and updated a directory of community resources

for public education,

information, and referral purposes for a variety of patients

and victims.

Staff Training and Management

? Supervised social work staff as well as developed and

implemented department policies.

? Trained, motivated and addressed staff performance through

daily coaching, quarterly

counseling and semi-annual reviews.

? Worked with Human Resources personnel to ensure facilities

are properly staffed.

Patient Care

? Managed multiple tasks in coordinating with medical staff,

private healthcare agencies,

and insurance carriers to help plan and organize daily patient

admissions and discharges.

? Developed written comprehensive patient plan of care and

revised them as needed.

? Used conflict management skills to facilitate a timely

resolution of patient grievances.

Corporate Compliance

? Prepared and revised budgets, operational plans and fiscal

reports for the Department of

Social Services.

? Used analytical skills to prepare guidelines and

informational briefings within social

service areas. Information aided in implementing and

maintaining regulatory guidelines.

? Attended seminars and educational conferences taught by

healthcare organizations to

stay abreast of new laws and initiatives to address the needs

of patients and clients.

WORK HISTORY:

? Girls On Good Ground - Douglasville, GA - Executive Director, August

2012- Present

? Manor Care Rehabilitation Center- Decatur, GA-Director of Social

Services, Oct. 2007 - March 2013

? Douglasville Nursing & Rehabilitation- Douglasville, GA-Social

Worker, Aug. 2006 - June 2007

? Second Chance, Anniston, AL- Rural Outreach Advocate, April 2006 -

Aug. 2006 (Contract Position)

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