Project Service

Alby Alexander

Mobile: +60-12-685****

Email:***************@*****.***

CAREER OBJECTIVE

Seeking a challenging role in an organization wherein I can use my skills to bring about

substantial improvements in its overall performance by providing innovative solutions.

PROFESSIONAL SUMMARY

• 7+ years of working experience in Server Administration, support, System

maintenance and configuration management.

Middleware Administration and Application Server Support Experience on Linux

•,HP and Sun Solaris server.

Good understanding on middleware products like Oracle Weblogic,IBM

•

Websphere,IBM MQ, MB,SOA,Apache,IHS.

Good understanding on Oracle database.

•

Good understanding of the functional aspects of Service Assurance/Fulfilment

•

process in the telecom domain.

• Strong Quality Process Orientation.

Well versed in all the SDLC phases of development, maintenance project and ITIL

•

process.

•

Have 18+months of onsite experience ( UK & Malaysia), coordinating and leading the

offshore team.

TECHNICAL SKILLS

Programming Languages : Java, C,C++

Application server : Weblogic, SOA, Websphere,MQ,MB

Webserver : Apache 2.2.x, IHS,OHS

Database : Oracle 10g & 11g

Operating System : RHEL,OEL,Sun OS, HP UX, AIX & Windows.

Tools : VSS, Toad,Citrix,Eclipse, SQL Plus

CM Tools : Subversion

Build Tool : ANT

Monitoring Tool : BMC Patrol

Ticketing Tool : BMC Remedy & Amdocs Clarify

ETL Tool : IBM Data Stage

WORK EXPERIENCE

TATA CONSULTANCY SERVICES. Nov 2011 – Till date

PROJECT DETAILS: Maxis Telecom

Project Title Maxis Telecom Infra & Design ( Database & Middleware )

Client Maxis Telecom, Malaysia

Role Database & Middleware SME at client location

Software Weblogic, Websphere, MQ,MB, IHS, Apache and Oracle Database

on various operating system

Team Size 18

Duration March 2013 – Till date

Project Description:

Infra team manages the Maxis Infra structure Environment centrally to serve across line of

business.. The environment consists of ~1000 servers.Infra Structure team (Data Centre

Build, Design & Infrastructure/Support) is responsible for building and supporting OS,

Layered Application (databases, Middleware) and maintaining the production servers.

Primary Responsibilities:

Planning & designing the middleware layout as per the customer needs.

Gained extensive experience in Architecting, Performance Tuning and

identifying hardware and software needs and sizing.

Excellent experience in coordinating application development and production

support with with various vendors and developers.

Provide general consultancy on various Middleware aspects.

Decision making on standards/ best practices to be followed across the estate.

Supporting various middleware products such as Oracle WebLogic Server

versions (8i, 9i, 10g and 11g) servers, IBM Websphere, IBM MQ & IBM MB.

Installation and configuration of WAS, MB & MQ

Installation and configuration of Apache HTTP & IHS.

Configuration of various resources like JDBC Data source, JMS server

modules, bus, user set-up etc for various middleware application server.

Configuration of SSL on web servers and application server including the

certificate renewal with various certificate authority.

Configuring MQ, MB related configuration on various MQ and MB servers,

Integrating Weblogic server with MQ series using weblogic JMS Bridge.

Deployment, Maintenance and Upgrade of middleware products.

Providing third line support for weblogic/websphere server issues for different

versions of weblogic 8.1, 9.1, 9.2, 10.3 and Websphere 6.x and 7.x.

PROJECT DETAILS: British Telecom

Project Title BT Specialist Service ( Infra Structure Support (DC) )

Client British Telecomm, London UK.

Software Weblogic, SOA, OAS, Apache Web Server and Oracle Database.

Team Size 20

Duration Offshore Nov 2011 – 2013 February

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Project Description:

Specialist Service is the program, which manages the BT Infra structure Environment

centrally to serve across line of business.. The environment consists of ~3500 physical and

virtual servers, ~1500 databases, ~2200 Network Elements. Infra Structure team (Data Centre

Build & Infrastructure/Support) is responsible for building and supporting OS, Layered

Application (databases, Middleware). Infra Structure has been segregated into two major

areas, Non-VDC & VDC (Virtual Data Center). The Non-VDC part mostly (99%) consists of

the Physical Servers and Layered Application on top of them. VDC consists of the virtualized

Servers and Services on them.

Primary Responsibilities:

Planning & designing the middleware layout as per the customer needs.

Provide general consultancy on various Middleware aspects.

Decision making on standards/ best practices to be followed across the estate.

Installation and configuration of various WebLogic Server versions ( 8.1, 9.x,

10g, 11g,).

Installation and configuration of OAS (10.1.x.x onwards)

Installation and configuration of Apache HTTP .

Installing and configuring Weblogic integration (WLI) and Oracle Service Bus

(OSB), Service Oriented Architecture (SOA), WebTier and similar Oracle Product

sets.

Configuration of various resources like JDBC Datasource, JMS server

modules, user set-up etc.

Configuration of necessary backups for the various configuration files and

security files for the different middleware technologies supported like weblogic, OAS

etc.

Integrating Weblogic server with MQ series using weblogic JMS Bridge.

Providing third line support for weblogic server issues for different versions as

8.1, 9.1, 9.2, 10.3 and higher versions.

Implementation of changes for bug fixes, capacity enhancement, routine

maintenance, upgrading versions and fine tuning of weblogic server resources.

Incident resolution on dev/test/Production platforms for middleware

undertakings like weblogic, OAS etc.

Coordinating with vendor and various application teams for application of

security patches, bug fixes etc. across technologies supported.

Conducting knowledge share session and weekly review meeting with various

applications teams to cascade knowledge on standards, best practices and lessons

learnt.

INFOSYS TECHNOLOGIES LTD. Jul 2006 – Oct 2011

PROJECT DETAILS:

Project Title NEO Development Support Group ( Project is at CMM Level 5)

Client British Telecomm, London UK.

Software Clarify, Java, Oracle, Weblogic Application Server 8.x, Sub version

Team Size 25

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Duration Offshore July 2006 – Nov 2008

Duration Onsite dec2008 – May 2009& Feb 2010 – Sep 2010

Duration Offshore June 2009 – Jan 2010 & Oct 2010 – Oct 2011

Project Description:

BT- NEO application is the strategic Service Management platform for Service Assurance for

British Telecom; it is built on Amdocs Clarify CRM 7.0 for fulfilling the requirements of

BT’s 21CN vision by integrating Service Assurance Management capabilities onto a single,

next generation, product (Broadband, Voice or PSTN) independent platform. It is the

automation engine for BT Service Fulfillment and Service Assurance and caters to LLU &

WLR (Products OpenReach LoB) and Ethernet, MSIL & Infrastructure (products of

Wholesale LoB).

Primary Responsibilities:

Deploying and tuning of Application.

Resolving OS, Application, DB, performance related issues.

Provide 24*7 supports for the modules.

Provide technical expertise in both development and test environments.

Participate in business initiatives and new proposals to the client.

Understand the business impact of the client's issue.

Provide status updates to the client throughout the resolution process.

Validated and provided various technical resolutions of various production

issues

Point of contact for Release management

Configuration management tool Administration

Documenting the change request

Analysing DB activities, tuning db and analysing AWR and statpack reports.

Scheduling Jobs using various tools

Establishing connectivity between different components using JMS,DB link,

XFB

TECHNICAL MIDDLEWARE EXPERTISE:

WebLogic Administration with experience in Installation, Configuration, Tuning,

and Deploying applications.

Websphere Administration with experience in Installation, Configuration, Tuning,

and Deploying applications.

Experience in configuring WebLogic Servers in a Cluster solution for High

Availability, Load balancing and fail over support.

Experience on IBM MQ and MB setup

In depth troubleshooting experience of a WebLogic Server application in a J2EE

context.

Managing and Monitoring the JVM performance by WebLogic Heap Size,

garbage collection.

Experience on JMS, Messaging Bridges concepts and troubleshooting.

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Experince in intergrating Apache with middleware products such as weblogic,

SOA, OSB

Experience on various other middleware product such as SOA,OAS, Apache.

Primary point of contact for priority issues on production, test environments and

UAT systems.

Experience on automation of the administration and deploying of the application

on run-time environment.

Provide timely and accurate on-call support for the production environment.

Identify root cause, and resolve problems.

Actively enable, monitor, respond to, and resolve alerts generated by automated

monitoring scripts.

TECHNICAL UNIX EXPERTISE:

Experience of working on Linux, HP-UX,AIX and Sun-OS machines.

Analyzing and providing first level resolution to run time performance related OS

issues.

Analyzing core dump and monitoring system performance using tools like Glance,

gdb.

TECHNICAL DATABASE EXPERTISE:

Experience on database installation and db creation.

Good Understanding on table space management

Good Understanding on backup plan.

Experience and understanding on RAC databases.

Experience on other db activities and performance related issues.

AWARDS & CERTIFICATIONS

• Esteem Award from Infosys 2007.

• Infosys Global Education 6 months training completed successfully in 2006.

• Infosys internal certification has been completed.

• TCS ITIS Excellence Award, 2012

• TCS gem award 2013

TRAININGS

• Weblogic, Websphere,MQ,Clarify,Java,Oracle,Unix,Seibel and PL/SQL from Infosys

Global education center.

EDUCATION

Degree Board/College Year of %

Passing

B.Sc (Physics) Catholicate College Pathanamthitta 2005 74

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