Customer Service Sales Representative

Location:

Posted:

December 19, 2013

Jasmine Robinson

*************@*****.***

Objective

My goal is to pursue a career with a growing company, in order to utilize the skills I have accomplished.

Qualifications

I have six years of sales and customer service, data entry, clerical and sales experience.

Education

• Treadwell High School Class of 2009

• Florida Tech University Class of 2015

Work Experience

• Kelly Connect-Apple- work from home

May 2013- Present

• ALSAC St. Jude Children’s Research Hospital- Cordova, TN

February 2011- July 2011

• A Lasting Impression- Memphis, TN

August 2007- April 2013

Retail Customer Service/Outbound sales Representative/Apple IOS Technical Support

• Assist customers with their orders and complaints via telephone and online chat

• Conduct weekly phone interviews with customers, regarding their experience with our products

and services

• Data Entry

• Cashier

• Explain the products sold by the company to potential consumers

• Solve problems and conflicts caused by our products

• Make outbound calls to individuals in order to schedule fundraisers for St. Jude Children’s

Research Hospital

• Answer inbound calls to assist customers with IOS software related issues by troubleshooting and

using my customer service and tech support skills to resolve their issues.

Skills

• Type 75 wpm

• Microsoft Word

• Excel

• PowerPoint

• Interpersonal skills

• Communication skills

• Organization skills

• Problem solving skills

References Upon Request