Customer Service Sales
Resume:
ARON ADAMS
CHICAGO, ILLINOIS 60636
********@*****.***
PROFESSIONAL SUMMARY: METICULOUS WORKER, EXCELLENT AT JUGGLING MULTIPLE TASKS
AND WORKING UNDER PRESSURE. BROAD INDUSTRY EXPERIENCE INCLUDES EDUCATION, MUSIC
AND RETAIL.
SUMMARY OF QUALIFICATIONS:
•Data management
•Marketing (website, music, education, B2B)
•Exceptional customer service/escalation
support
•Self Motivated, reliable
•Over 1 years Administrative/Clerical Experience
•Over 2 years Sales
•Type 37 wpm, Excel, Word, GoogleDocs, OpenOffice
Education:
•General Equivalency Degree,
2010
Work History:
SR Education Group,
March 2012 August 2013
Marketing Assistant (telecommute)
•Database research of colleges, universities, etc. via web
•Advertisement placement
•Content writing (Search Engine Optimization (Keywords, ad, placement, web
research curation.)
•Performed initial client assessment and analysis to begin research process. •Added
new material to file records, created new records, and reviewed records for
completeness to be filed in alphanumeric order.
•Produced weekly reports using multiple PC functions.
Kmart,
November 2011 March 2012
Replenishment Associate/Sales
•Responded to customer inquiries regarding store merchandise, department
information and pricing.
•Organized store merchandise racks by size, style and color.
•Assisted in merchandise selection, pricing, planning and
marketing.
•Assembled promotional displays, including quarter and full size point of purchase
displays. •Stocked and replenished merchandise according to store merchandising
layouts.
•Cleaned and organized the store, including the checkout desk and displays.
Tiger Roberts Music Studios
(relocated) July 2010 – December
2011 Production Assistant/shift
manager
•Maintained logs of activities and completed work.
•Read source documents such as canceled checks, sales reports, or bills, and
entered data in specific data fields or onto tapes or disks for entry, using keyboards or
scanners.
•Front Desk/reception
•Social media marketing, ad placement, and other marketing related
task.
•Composed, arranged and recorded original songs.
•Managed product quality to guarantee compliance with quality policies,
procedures and systems.
•Implemented marketing strategies which resulted in 14% growth of customer base.
Gamestop,
May 2008 – September 2008
Sales Associate
• Responsible for responding to customer inquiries regarding merchandise product
escalation.
• Merchandising, loss prevention, and other duties as needed.
Accomplishments:
Supervision
Supervised team of three staff members.
Computer Proficiency
Used various PC skills to complete projects, using multiple applications.
Data Organization
Classified, recorded and summarized data to compile and keep records.
Consumer Service
Effectively executed new outlines based on market research data collected to
reflect consumer interest on both tactical and strategic levels.
Market Research
Performed an average of 80 follow up phone calls per day to uncover customer
needs and desires regarding product development, use and assistance.
Volunteer Activities (School – Community Related):
Lindblom Park Football Volunteer Coach (2006 2007), Senior Outpatient Volunteer (2006
2008), NCLB participant (2004 2007), Goodwill Workforce (Present), Ceasefire (2004
2007), D.A.R.E (2003 2005), Ogden Park Football Team Trainer (2005 2008), Altgeld
Softball and Football Teams (2004 and 2005), CVCA Colorguard, National
Cubscout/Eaglescout (2002 2006).
Contact this candidate