Project Manager Management
Resume:
MARY G. HOLLAND
Severn, MD
***********@*****.***
www.linkedin.com/in/hollandmaryg
PROGRAM MANAGER
Leader and team player energized by mission and committed to colleagues and results.
AREAS OF PROFICIENCY
~ Executive Leadership ~ Corporate, Government & Nonprofit Management
~ Operations Management ~ Project Management
~ Financial & Budget Management ~ Communications & Teambuilding
~ Program Analysis ~ Outreach, Research & Proposal Writing
Customer Delivery Executive for $128M contract stated in performance review: “Mary is skilled in
multiple areas, both deep and wide. She is so knowledgeable at so many things that she can effectively
manage programs, large and small. She is every manager's dream.”
PROFESSIONAL EXPERIENCE
Dell Services Federal Government (DSFG) April 2002 – November 2013
Fairfax, VA
Deputy Program Manager / Quality Control Manager March 2007 – November 2013
Healthcare Sector
• Managed Program Management Office for $30 million annual revenue contract providing 185-
person team delivering information technology services support, including customer services,
infrastructure support and applications development for world class research at National Institutes
of Health.
• Managed staffing, including requirements, salary targets and sourcing strategy.
• Managed subcontractor engagement, including communication, pricing and statements of work.
• Ensured contract compliance.
• Managed financial forecasting, variance analysis and results.
• Achieved or exceeded gross profit targets, with reduced hourly bill rate structure.
• Facilitated on-time delivery of monthly and quarterly status and metrics reports.
• Administered SharePoint repository site for one-stop client access to deliverables.
• Contributed to winning two successive contracts valued at $161 million and $128 million.
• Developed the first contract quality assurance surveillance plan (QASP).
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Project Manager May 2004 – February 2007
• Corporate
• Provided business operations, project leadership, program management support and
business development support for Vice Presidents of DSFG Information Technology Solutions,
Health Information Technology and Environmental Services Groups.
Mary G. Holland Page 2
• Facilitated select breakout sessions and contributed to proceedings for August 2004
workshop on Aging Americans: Impact on Ecology and Environmental Quality, sponsored by the
U.S. EPA.
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Project Manager April 2002 – May 2004
• Environmental Services Group
• Managed technical contract team of six national environmental subject matter experts to
produce the first of its kind, comprehensive U.S. Environmental Protection Agency (EPA) 2003
Draft Report on the Environment and accompanying Technical Document as part of the
Environmental Indicators Initiative a program designed to improve environmental/health
performance metrics for strategic planning, priority-setting, decision-making and progress
reporting.
National Safety Council, Environmental and Public Health Center October 1999 – April
2002
Washington, DC
General Manager
• Managed ten-person team that produced national environmental outreach and education projects
on asthma, radon, lead, radiation, healthy aging, and electronics recovery and recycling.
• Produced publications, meeting and conferences.
• Directly managed and contributed to proposal development, research, writing and analysis for
specific projects for the Center.
• Led staff through strategic planning to acquire funding for projects in support of the Center’s
environmental education and public health mission.
• Delivered guide to the U.S. Department of Energy’s low-level radioactive waste management
funded by a cooperative agreement with the Department.
Massachusetts Department of Environmental Protection April 1996 – September 1999
Springfield, MA
Regional Director
• Directed regional office of 100 employees to accomplish Department’s environmental protection
goals through permitting, assistance, compliance, enforcement and regulation.
• Managed discretionary budget of $100 thousand.
• Managed state environmental programs (air pollution, hazardous waste, emergency response, waste
site cleanup, solid waste, wastewater management, water supply, wetlands protection, watershed
management) for more than 100 towns in western Massachusetts.
• Served as principal representative of the Department in the region, working and communicating regularly
with citizens, elected and appointed local, state and federal officials, environmental advocacy groups,
industry representatives and news media.
• Managed PCB contamination cleanup and reuse issues originating from General Electric Pittsfield
facility -- facilitated major public meetings to address the concerns of homeowners with contaminated
properties.
• Executed a broad array of complex regulatory and assistance programs during a time of changing
regional and programmatic policies and organizations.
• Chaired task force to recommend organizational changes and practices to better use the Department’s
information systems.
Mary G. Holland Page 3
Governmental Dynamics ~ Energy Communities Alliance (ECA) September 1994 – April
1996
Arlington, VA
Senior Associate
• Provided consulting services to elected and appointed officials from local governments near
Department of Energy (DOE) nuclear weapons facilities.
• Developed strategies for host community issues from federal facilities operations and cleanup
Analyzed proposed policies and legislation;
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Advised on economic transition and impact assistance; and
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Assessed environmental and economic impacts of proposed federal actions.
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• Represented clients to Congress, federal government managers, special interest groups, and private
and public sector stakeholders.
• Managed and co-authored with International City/County Management Association an
EPA-sponsored study of the role of local government in federal facility cleanup and reuse for
ECA.
Council on Environmental Quality October 1989 – September 1993
Executive Office of the President, Washington, DC
Senior Policy Analyst
• Acting Executive Director and key advisor to the President’s Commission on Environmental Quality,
working with the CEOs and key staff of Fortune 500 and major non-profit companies to execute
voluntary environmental quality improvement projects.
• Developed national lead poisoning prevention media campaign with Environmental Defense Fund.
• Managing Editor, U.S. National Report for the 1992 United Nations Conference on Environment and
Development.
ADDITIONAL EXPERIENCE
U.S. Environmental Protection Agency August 1986 – October 1989
New England Region, Boston, MA
Assistant to the Regional Administrator
Executive Director, Boston Federal Executive Board
U.S. Environmental Protection Agency May 1984 – September 1986
Office of the Comptroller, Washington, DC
Program Analyst
National Aeronautics and Space Administration July 1980 – May 1984
Goddard Space Flight Center, Greenbelt, MD
Presidential Management Intern and Program Analyst
EDUCATION
• The Ohio State University, Columbus, Ohio
• Master of Public Administration June 1980
Mary G. Holland Page 4
• Bachelor of Arts in Social Sciences June 1978
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CERTIFICATIONS
• ITILv3 Foundation Certificate in IT Service Management
SECURITY CLEARANCE/BACKGROUND INVESTIGATION
• HHS/NIH Public Trust Level 5b
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VOLUNTEER AFFILIATIONS
• Bench Manager, Severn Athletic Club Softball League
• Troop Leader, Girl Scouts of Central Maryland, 2006-2012
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