Manager Customer Service

* * * * * . M I C H A E L W AY, A P T. # * * * *, L A S V E G A S, N V 8 9 1 0 8

* * * * * 9 914 5

LELA C. JORDAN

OBJECTIVE

To acquire a position as a Bookkeeper where I can utilize 20 years of experience, and

expand my knowledge base by learning new skills.

EMPLOYMENT

08/2013 – 11/2013 Las Vegas, NV

Elliotts Sewer and Drain

General Office Worker

General office duties included answering all incoming calls, taking service calls and

filing. This was a temp job.

09/2011 04/2012 Pensacola, FL

McNorton Mechanical Contractors

Receptionist / Dispatch

Answer all incoming calls, dispatch service technicians to pending jobs. Annotate all job

hours in job files for costing purposes.

09/1994 08/2011 Pensacola, FL

American Air Conditioning and Heating Co., Inc.

Bookkeeper / Manager

All AR, AP, Payroll, Personnel files, Bank and Cash Reconciliation, Monthly, Quarterly,

Yearly payroll taxes. Spreadsheets, inventory, residential job estimating, job costing, 17

yrs QuickBooks Pro.

08/1999 11/2001 Pensacola, FL

Walmart #1222, Pensacola Blvd.

Cashier / Customer Service Manager

Oversee and assist cashiers at front end of store, oversee both cashiers and service

desk. Address minor issues with customers.

1995 2013

Notary State of Florida

Performed weddings for Santa Rosa County Correctional, Milton, Florida. During my 18

years of Notary I have performed over 400 marriages. Bonded and Insured for 18 years

with no claims.

EDUCATION

09/1971 05/1975

J. M. Tate High School, Diploma

A,B Honor Roll, National BETA, Bookkeeping, Journalism

REFERENCES

Bill Sharp, Co Manager Walmart #1222

Gary Banks, CSM Walmart #1224

Leonard Smith, President American A/C 850-***-****

Eddie Smith, Sales and Install, Massey Glass 850-***-****

Todd Williams, District Sales Manager

Climatic Comfort Products 850-***-****

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