Customer Service High School
Resume:
Wilmesia Roberson
*** **** ***** ** - *****, MS *8646
********.********@*****.***
Education
University Of Southern Mississippi
Hattiesburg, MS
3.0 GPA
August 2013-December 2013
Madison Shannon Palmer High School -
Marks, MS
3.5GPA
Graduated #6 of 89
May 2012
A position where I can advance my knowledge and abilities in order to obtain personal and
professional development within a growing company during manufacturing working and
experiencing.
Work Experience:
Cashier/Retail
Cracker Barrel-Batesville, MS
April 2013-August 2013
Cashier
Pink berry/Aramark
Oxford, MS
August 2012 to Present-Lay off
• Providing Excellent Customer Service
• Managing Money
• Preparing fruit and yogurt
• Cleaning and lifting up to 30 pounds items
FNC, INC
Data Entry Clerk
Oxford, MS
September 2012 to November 2012
-Entering Data into the computer
- Proficient and speeding at typing Data
-Completing and managing files, managing different types of loans
Child Care Provider
Youth Opportunities Unlimited
Marks, MS
May 2009 to August 2012
Child care providers take care of and nurture children who are not yet ready to enter
kindergarten. Whether they work in the family home, a private facility or a public child care
center, these professionals play a vital role in children’s development and well being through
structured games, exercises and activities.
Car Hop
Bumpers Drive In
Marks, MS
June 2011 to January 2012
-Serves food and refreshments to patrons in cars: Takes order and relays order to kitchen or
serving counter to be filled.
-Places filled order on tray and fastens tray to car door.
- Totals and presents check to customer and accepts payment for service.
- Removes tray and stacks dishes for return to kitchen.
- Sweeps service area with broom.
-May prepare fountain drinks, such as sodas, milkshakes, and malted milks.
- May restock service counter with items, such as ice, napkins, and straws.
Skills
Communication: writes clearly and concisely, speaks effectively, listens attentively, openly
expresses ideas, negotiates/resolves differences, leads group discussions, provides feedback,
persuades others, provides well-thought out solutions, gathers appropriate information,
confidently speaks in public Interpersonal Skills: works well with others, sensitive, supportive,
motivates others, shares credit, counsels, cooperates, delegates effectively, represents others,
understands feelings, self-confident, accepts responsibility Research and Planning:
forecasts/predicts, creates ideas, identifies problems, meets goals, identifies resources, gathers
information, solves problems, defines needs, analyzes issues, develops strategies, assesses
situations Organizational Skills: handles details, coordinates tasks, punctual, manages projects
effectively, meets deadlines, sets goals, keeps control over budget, plans and arranges activities,
multi-tasks Management Skills: leads groups, teaches/trains/instructs, counsels/coaches, manages
conflict, delegates responsibility, makes decisions, directs others, implements decisions, enforces
policies, takes charge.
Additional Information
• Ability to follow the instructions and execute them appropriately
• Understand the health and safety regulations and work accordingly
• Able to work in shifts and weekends
• Knowledge in the different production machines
Contact this candidate