SKILL SET

. Operations control, network operations center management, network

planning design implementation and monitoring, project management,

provider coordination, vendor management, client relations and team

management.

. Video On Demand/Streaming: Seven years of video system research,

development, implementation and operations. Seven years of process &

project development, design and implementation for video and DVD game

transcoding (utilizing Agility, Seachange DVD transcoder, Tandberg

transcoder, packager & export, and Flip Factory), Motorola Medios

VideoFlow and Velocity [BPM (Business Process Management) and Workflow

software].

. Five years Fiber to the Home/Premises (FTTH/FTTP) planning & design,

sales support, implementation, and operations for Internet, video and

voice.

. Video On Demand (VOD) & VOD Gaming, project management, process

development, content management, data privacy/security, production

operations and VOD specialist training.

. Twenty-plus years of Project and Business Management, IT, Regulatory

compliance, Operations and Marketing experience.

. Technology experience with Management, Business Analysis, Research,

Design, Development, Installation and Maintenance of Networks (routers,

switches, fiber, coax and copper, Local-Area and Wide-Area Network

Configurations using multiple infrastructures, Network Operations Centers

(NOC), Customer and Management Databases

. Background project managing/implementing/operating the following

applications and platforms: Agility, Tandberg/Ericcson

Transcoder/Packager/Xport & AMS, Motorola Mobility Medios Videoflow

(eAMS), Velocity, Flip Factory, NT/Windows 3.1/2000/XP/8, Unix, Solaris,

Netware, Oracle, Informix, MS SQL, Sybase, DB2, MS Access, Lotus Notes,

Exchange, iMail, GroupWise, DOCS Open, CyberDOCS, PowerDOCS, iManage,

ProLaw, Altigen, Weblogic, Kalido, QRM, Remedy, Sales Force (CRM), and

various additional software packages, Computer Hardware (Servers and

Client work stations), Business Cases, Inter & Intranet Technology, sales

proposals, system documentation, customer support (Tiers I, II & III),

Network Operations Center, Measurement Systems, help desk, business

centric IT planning and needs analysis, management interface, project

management, vendor management, security, contingency, disaster recovery,

desktop & server design, implementation & testing

. Ten plus years of consulting businesses as a Project Manager, Business

Analyst, on all aspects of their Information Technology needs (Hardware,

Software, Infrastructure, Internet, resources, employees/people and

training).

. Project Management of VOD operations, CATV, Pharmaceutical, Telecom, end

users (internal and external), clients (internal and external),

consulting, I/T systems, regulatory and vendors.

. One year of FDA pharmaceutical regulation as the lead Business Analyst

for new web site projects and then project managing the same.

. Interaction with the FCC and State Regulatory Commissions for Ameritech

and Bell Atlantic and preparation of base Descriptions and Justifications

regarding Filings with the FCC as a Business Analyst/Project Manager

. Forecasting, Budgeting and Tracking experience of budgets, revenues and

expenses.

. Strengths: Leadership, decision making, teamwork, relationship building,

flexibility, creativity, work ethic

WORK EXPERIENCE

May 2013 to July 2013

NuWay Wireless LLC, dba FFMSports

14101 Willard Road, Suite D, Chantilly, VA 20151

Position: Director of Operations

Responsibilities: Project management, clients relations, negotiating

services, sales and contracts, office build outs, IT, dual customer

service center (one for partner clients and second for end user

customers), network operating center (NOC), fraud management, vehicles,

ensure documentation of all aspects of operations, focus on identifying

customer needs, desires & building customer user groups and video

infrastructure for end to end operations. Primary products are streaming

video and video on demand (VOD) for under served sport organizations.

July 2008 to May 2013

Verizon 1880 Campus Commons Drive, Suite 1336 Reston, VA 20191

Position: SR CSLT/Project Manager/Business Analyst -NETWORK OPERATIONS/6V

Responsibilities: Project Manage 30+ video provider/client relationships

(such as Playboy, Sony, Paramount, HealthiNation, HBO, Starz/Encore,

etc content and processing of VOD, End-to-end FlexView workflows VCMS

system releases, and functional areas in support of content growth. Work

with clients to ensure content met their expectations. Process VOD

content, resolve issues, document and train peers. Document, track and

manage Operations impacting VCMS System gaps and bugs with vendors.

Determine XML metadata configurations, provide processes to resolve XML

issues, configure new fields as needed, work with providers, engineers,

planners, etc... to setup new formats for new services and metadata

required. Apply operational processes to receive, transform and associate

HD packages to those assets previously received only in SD. Systems

implemented included Telestream's Flip Factory, Motorola Medios VideoFlow

(utilized Agile/Scrum methodology for release control), Ericsson Asset

Management System (AMS) & Xports, Agility enterprise-class on-demand video

production and management, XML Pad and Velocity [BPM (Business Process

Management) and Workflow software].

February 2007 to June 2008

Kaztronix, 1749 Old Meadow Road Suite 300 McLean, VA 22102

Position: Senior Project Manager/Business Analyst / Video On Demand (VOD)

& Gaming Specialist.

Responsibilities: Process and project manage Video On Demand (VOD) and DVD

Game Transcoding, infrastructure, hardware, software, processes, training,

documentation, MPA certification. Develop processes for client

interaction, document and train all other video consultants.

September 2006 to February 2007

AETEA Information Technology Inc., 1445 Research Blvd. Suite 300,

Rockville, MD 20850 USA, 1-301-***-****

Position: Senior Project Manager IT contracted to Fannie Mae's Financial

and Portfolio Technology Infrastructure Team

Responsibilities: Project manage infrastructure, hardware (server, clients

& networking), software (Operating systems, middleware, databases and

applications), planning, design, deployment plans, project plans,

financial analysis, budgets, project teams, implementation, deployment,

and upgrades. Covers Sun, Solaris, Unix, MS Windows Server 2003,

Weblogic, HP/Compaq, Remedy (Change Controls), Services on Line (SOL),

People Soft, Kalido, QRM, Ab Initio, multiple operating environments such

as development, testing, acceptance, production and contingency.

June 2006 to September 2006

Infinite Computer Solutions, 5 Choke Cherry Road, Suite 320, Rockville, MD

20850 USA, 1-301-***-****

Position: Senior Project Manager IT contracted to Verizon Services

Corporation, Information Technology Infrastructure Team

Responsibilities: Project manage infrastructure, hardware (server, clients

& networking), software (Operating systems, middleware, databases and

applications), planning, design, deployment plans, project plans,

financial analysis, budgets, project teams, implementation, deployment,

and upgrades. Covers Sun, Solaris, Unix, MS Windows Server, Weblogic,

HP/Compaq, etc

December 2004 to March 2006

BusinessEdge Solutions, 11710 Plaza America Drive, Suite 2000, Reston, VA

20190

Position: Fiber to the Premise (FTTP) Consultant contracted to Verizon

Avenue

Responsibilities: Provide Business Analyst, Project Management, Sales

Support Engineering expertise, recommendations, research and sales support

to Verizon's FTTP Greenfield Sales Team. Project management of projects

from beginning to end coordinating with all other Verizon organizations

including franchising team, internal planning, engineering, construction,

operations, finance, program office, customer service, marketing, vendors,

developers, builders, inside wiring contractors, consultants/advisors for

the same, home owners and franchise authorities. Plan, coordinate and

implement special video projects at Greenfield developments. Provide

knowledge, experience to Verizon Planning and Operations organizations in

implementing video mini head ends (MHE's). Work directly with sales team

on interactions with property clients, document and participate in client

meetings to ensure their understanding of the offerings that they the

client expectations were met.

August 2001 to November 2004

Lamont Digital Systems, Inc. (dba Campus TeleVideo & GateHouse Networks)

263 Quigley Blvd., Suit 12, New Castle, De 19720

Position: General Manager of GateHouse Networks Operations / IT Director

for Lamont Digital Systems, Inc.

Responsibilities: Responsible for all aspects of Operations for video and

data systems (inclusive of planning, construction, installation,

maintenance and repair) and all Information Systems (Web application

development, software, hardware and networking). Lead video and data

teams to provide Video, Internet and Data services to our external and

internal clients and partners. This involves partnering with the sales

and marketing teams to add new clients and manage existing customers.

There were two tiers of clients, the property management teams that

represented entire developments and then the individual homeowners. Each

tier required different handling, documentation and processes. Fraud

control. Managed and worked directly with the Operations Team regarding

each customer site to plan, design, implement, monitor routers, switches,

email, web & file sharing server farms at each location, ISP & LANs within

a Gated Community or Campus. Work with engineering to develop plans,

budgets and bill of materials. Create budgets, select, order, implement

all equipment for each project/site, provide product management for all

data related services (determine services & pricing) and manage all

aspects of team resources. Plan and implement customer service center

(CSC), CSC software, billing software, phone system and communication

lines.

August 2000 to August 2001

Stopka & Associates, 975 Welland Road, Suite 100, Buffalo Grove, Il 60089

Position: Project Manager/Business Analyst

Responsibilities: Project management at TAP Pharmaceutical of multiple

active development projects and over 30 applications in maintenance mode.

Projects include Intranet applications, Documentum, business process

support and training requirements. Involves working with clients to

define projects, prioritizing projects, preparing project proposals,

business cases, project plans, user & system requirements, system

validation assessments, test cases & scripts for quality assessment and

user acceptance, training (project plans, timelines, class outlines,

developing training materials and pilots), system validation,

communication plans.

July 1999 to June 2000

TechLaw, Inc, 20 N. Wacker Drive, suite 1260, Chicago, Ill. 60601

Position: Senior Applications Consultant / Senior Project Manager /

Business Analyst

Responsibilities: Project management - managed all aspects of multiple

client projects after sales agreements were signed until clients sign off

at the completion of the projects. National technical account manager -

provided high level consulting for two national firms relating to all

aspects of their technology needs. Sales support - worked with the sales

team on client sales meetings, presentations, sales proposals and

providing technical information. Performed system reviews, designs,

implementation of systems and applications. Services included networking,

infrastructure, people resources & Internet.

April 1998 to July 1999

CRN (Computer Resource Network, Inc.) / Perfect Access (purchased CRN in

December of 1998)

205 N. Michigan Ave, suite 100, Chicago, Ill. 60601

Position: Director of Client Services

Responsibilities: Direct sales support with clients, project management,

planning, process reviews, system reviews, designing, coordination,

scheduling, and implementing networks, servers, workstations, Document

Management Systems (DMS) and multiple addition applications/systems for

clients; working with clients prior, during and after engagements to

verify their satisfaction. Systems/applications used include PCDOCS Docs

Open, PowerDOCS, CyberDOCS and Fusion, NetRight's iManage, Novell's

SoftSolution/GroupWise and Netware, Microsoft's SQL, Oracle, Sybase, Unix,

NT, Project 98, Office 95, 97,2000, XP, Corel's WordPerfect, Comparite and

Lotus 123.

May 1989 to March 1998

Ameritech, 2000 West Ameritech Drive 4G13B, Hoffman Estates, Illinois

601***-****

Manager of Technology Development and Deployment for Public Policy

Responsibilities: Worked with wide variety of internal (five state

regulatory departments and 12 groups within our dept.) and external

organizations (five state PUCs & FCC) to meet the technology needs

relating to the regulatory requirements. Worked the regulatory agencies

and other communication representatives to help define and determine their

requirements for electronic filings. Project managed development,

purchase and maintenance of systems hardware and software with developers

and system administrators. Planned, designed, implemented, operated and

monitored via the NOC that I managed the LAN and WAN (implemented 1st

interstate departmental WAN at Ameritech) needs for Public Policy

Department across 5 states and DC at 12 locations; this included routers,

switches and server farms at each location. Managed

consultants/contractors involved in process reviews, project definition,

design, implementation and client computer training. Managed teams

responsible for eliminating multiple BellCore work projects, resulting in

hundreds of thousands dollars in recurring annual cost reductions. Such

as the Price Cap Models, the Ameritech rates, demand, costs and

information system for filing purposes with the FCC, the TRP system,

project of 75 subject matter experts and a 9 member-programming group to

mechanize a BellCore manual input system (saving $500,000 annually in

BellCore funding and eliminated an additional recurring $250,000 cost for

Ameritech) into a system of 97 programs with mechanized inputs from other

systems, which reported over $2 billion of revenues to the FCC.

October 1986 to April 1989

Bell Atlantic, 1310 North Court House Road, 9th Floor, Arlington, Virginia

22201

Position: Staff Supervisor, Rates, Costs and Demand

Responsibilities: Responsible for developing, project management and

filing Interstate Access filings with the FCC regarding rates generating

$2.5 billion. Forecasted product demand developed Interstate rates and

created the cost justifications; interacted with the individual companies

to insure that the rates and costs for services charged between

jurisdictions were approved; provided project management and Business

Analyst expertise and services.

February 1986 to June 1986

TPX INC, Suite 102, 100 Embassy Sq. Blvd., Louisville, Kentucky 40299,

Position: Director of Marketing

Responsibilities: Established marketing section for computer timeshare

organization. This included national sales, creating customer list,

developing sales and training materials, classes, marketing presentations,

performing consulting, training and sales tasks; managed the design,

development of software applications relevant to customer's

specifications, needs and interest.

October 1978 to January 1986

Indiana Bell Telephone Co., 220 N. Meridian, Room 1776, Indianapolis,

Indiana 46204, Position: Staff Associate/Business Analyst

Responsibilities: Forecast and track expense budgets & revenues. Project

managed, designed & created business office scheduling program, saved the

Service Representative Care Centers $1 million annually. Opportunity

included developing accounting, systems analysis and design, programming

applications on Unix and PCs, Networking the first departmental Unix

system at Indiana Bell and leasing timeshare systems.

June 1975 to June 1978

U. S. Army Security Agency

Positions: Military Police, Communications Specialist and Postal Manager.

EDUCATION

Franklin Central High School, Indianapolis, Indiana

Indiana University Purdue University of Indianapolis, Computer Science

Various classes: Business writing, Person to Person Networking, Price Caps,

regulatory workshops, Unix, C, Cobol, Informix SQL & SQL, Oracle, Netware 3

& 4, ZenWorks, Windows 2003, 2000, NT, 3.1 & 95, Lotus Notes, DOS, Compaq

certification 1996, Netscape, Lotus 123, TCPIP, MS Word, PCDOCS Docs Open &

PowerDOCS, NetRight's iManage, Documentum.

COMMUNITY SERVICE

President of East Orange County Little League

Manager East Orange County Little League Rockies, softball team

Little League Umpire

Basketball coach

Volunteer Special Olympics

Chaired multiple fund raising initiatives as a junior member of the Bell

System Pioneers

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