Project Management

K. Raghavendra Rao [pic]

E-Mail: ****************@*****.***

Mobile: 905-***-****

Professional Summary

> 6+ years of professional experience in the field of IT as Senior

Software Test Engineer, effective use of QA and Testing practice.

Strong knowledge of all phases of SDLC and Strong working knowledge of

Software testing/ Test Automation.

> 5+ Years of experience in Test Automation using QTP (9.2 to 11.0

versions).

> 5+ Years of experience in Testing the Banking applications like Bank

of America and Amex etc.

> ISTQB Certified Software Quality Engineer.

Employer Summary

> Bank of America (Jun 2013 to Till Date) - Current Company

> Cognizant Technology Solutions (Dec 2007 -Jun 2013)

Technical Summary

> Expertise on Automation tool like QTP 9.2, 10.0, 11.0 and Quality

center 9.0,10.0, 11.0

> Excellent in analyzing Business Requirements and Involved in

preparation of Test Planning, Test Strategy, Test Estimations, Script

design, Execution, Test result analysis and defect management

> Experience in designing the different types of automation frameworks

like Modular framework, Keyword driven framework, Data driven

framework.

> Adroit at designing automation and manual Test Scripts.

> Well versed with Various Testing Stages, Testing Types, Testing

Techniques

> Proficient in test life cycle from planning to defect tracking and

managing defect life cycle

> Developing and Maintaining Test Scripts, analyzing bugs and

interacting with development team members in fixing the defects

> Strong knowledge of SDLC, STLC and Bug Life Cycle.

> Leading 4-6 members team, assigning task and Providing technical

assistance to team members

> Extensive experience in coordinating testing effort, responsible for

test deliverables, status reporting to management, issue escalations.

> Highly motivated, quick learner, team player with good technical and

analytical skills

Technical Expertise

Automation Tools : Quick Test Professional 9.2, 10.0, 11.0

Test Management Tools : Quality Center 9.0, 10.0, 11.0

Languages : C, C++, VBA, SQL, HTML, VB Script

Database : MS-Access, DB2

Testing Skills : Automation Testing with QTP, System Testing, Regression

Testing, Integration & Smoke testing, Test Script

design, Test Plan, Test Strategy & Test Matrices

design, Script execution, Defect management and

Status Reporting.

PROJECT # 1

Project Name Financial System Services

Company Bank of America

Work done Web Testing, System Testing and Regression

testing with QTP

Team Size 5

Duration 4 Months

Project Description:

The Bank of America Corporation is an American multinational banking

and financial services corporation headquartered in Charlotte, North

Carolina. It is the second largest bank holding company in the United

States by assets and fifth-largest company in the United States by

total revenue. The bank's 2008 acquisition of Merrill Lynch made Bank

of America the world's largest wealth management corporation and a

major player in the investment banking market. The company held 12.2%

of all bank deposits in the United States. Bank of America operates in

all 50 states of the U.S., the District of Columbia and more than 40

other countries. It has a retail banking footprint that covers

approximately 80 percent of the U.S. population.

Roles and Responsibilities:

> Analyzing the requirement, understanding the scope of the

applications and identifying the scenarios for automation script

design.

> Experience in designing the different types of automation frameworks

like Linear Model, Modular framework, Keyword driven framework, Data

driven framework.

> Involving in Test Script Design, Test Execution and Defect management

> End to end Maintenance of the Automation Project in the Quality

Center 11.0 and executing them from QC

> Good Exposure in QTP and VB Script design. Experience in Descriptive

Programming using QTP.

> Generating automated scripts using VB script and executing using

Quick Test Pro 11.0

> At the end of each sprint, giving demo to client w.r.to QTP

> Leading 4 members team, assigning task and Providing technical

assistance to team members

> Enhancing automated scripts required for regression testing

> Analyzing bug tracking and reporting defects using Quality Center

> Doing the impact analysis and Test analysis to identify the

applications for execution

> Involved in review meetings and Responsible for weekly status

meetings, showing progress and future testing efforts to the QA

Manager and Preparing the Test Closure Report.

> Worked closely with development and Technical Support teams to resolve

quality issues

> Received awards of reorganization like Silver and Bronze awards.

PROJECT # 2

Project Name Global Foreign Exchange Services (Domain:

International Payments)

Client American Express Banking Services - UK

Work done Web Testing, System Testing and Regression

testing with QTP

Team Size 8

Role Test Lead - Automation

Duration 12 Months

Project Description:

FX International Payments from American Express offers FX payments

platform, enabling small business, corporate and bank clients to

transfer funds via electronic and traditional funds transfer services

at competitive exchange rates for more than 140 currencies. It offers a

wide range of products including outgoing/incoming wires/drafts,

payment scheduling, forward contracts and more. It also allows the

customers to manage their risk through Fixed Forward Contracts, Intra-

day Spot Payments and Wind Forward Contracts & Schedule payments. FXIP

from American Express offers administrative FX platform, enabling Amex

admin Office users to perform various activities to facilitate

transaction processing and settlement. The primary features include

Override Queues, Position Management, Transaction Search/Amend,

Client/User Maintenance & Set-Up, Reporting, Daily Processes, End of

Day and FX OPS User Management.

Roles and Responsibilities:

> Analyzing the requirement, understanding the scope of the

applications and identifying the scenarios for automation script

design.

> Going through the Manual Test Cases and choosing the scenarios for

Automating.

> Involving in Test Script Design, Test Execution and Defect management

> Good Exposure in QTP and VB Script design. Experience in Descriptive

Programming using QTP.

> Generating automated scripts using VB script and executing using

Quick Test Pro 9.2 & 10.0

> At the end of each sprint, giving demo to client w.r.to QTP

> Leading 4-6 members team, assigning task and Providing technical

assistance to team members

> Enhancing automated scripts required for regression testing

> Analyzing bug tracking and reporting defects using Quality Center

> Doing the impact analysis and Test analysis to identify the

applications for execution

> Involved in review meetings and Responsible for weekly status

meetings, showing progress and future testing efforts to the QA

Manager and Preparing the Test Closure Report.

> Worked closely with development and Technical Support teams to resolve

quality issues

> Received awards like Spotted Award, Innovator awards, Excellent Team

Player award.

PROJECT # 3

Project Name Electronic-Apply (Domain: Credit Cards)

Client American Express Banking Services - US

Work done Web Testing, System Testing and Regression

testing with QTP

Team Size 6

Role Test Lead - Automation

Duration 36 Months

Project Description:

E-Apply application is an AXPi owned utility used to acquire customers

in USA for acquiring customers for Personal cards, small business

markets through the online channels. This includes online marketing &

customer acquisition systems, Cross-sell of payment cards to customers

of partnering organizations by integrating with their portals and

promotion of products on 3rd party sites or affiliates etc. This

project hosts various types of Credit Cards, Charge Cards, Partner

Cards and Supplementary / Additional Cards. The various modules

involved in the project are CCSG (Personal cards), OSBN (Small

Business) and API (Acquisition Partner Integration). In all, E-Apply

hosts around 2000 online applications. The Customer data captured on

the web is stored in the E-acquisition database.

Roles and Responsibilities:

> Understanding the requirements, scope of the application and

identifying the scenarios for automation script design.

> Involving in Test Script Design, Test Execution and Defect management

> Designing the automated scripts using VB script and executing using

Quick Test Pro 9.2 & 10.0

> Designing the Automation Framework, Object Repositories, Library

Files, Recovery Scenario's

> Leading 3-5 members team, assigning task and coordinating with team

members

> Identifying and Designing the Automation scripts from the Manual Test

Cases

> Experience in Functional and Non-Functional Testing (Performance

Testing, Usability Testing and Compatibility Testing).

> Coordinating with more than 5 externals teams during execution and

playing lead role in handling the external teams throughout the

execution.

> Expertise in peer reviews (Test Design and Defect Reporting etc.) and

Knowledge Transition

> Involved in review meetings and Responsible for weekly status

meetings, showing progress and future testing efforts to the QA

Manager and Preparing the Test Closure Report.

> Worked closely with development and Technical Support teams to

resolve quality issues.

> Attending the daily calls and monthly milestone meetings

> Conducting the Training like, Training on QTP, QC, Defect Management,

and Application KT etc.

> Received awards of reorganization.

PROJECT # 4

Project Name HLBVA (Hedging Of Living Benefits for Variable

Annuities)

Client Ameriprise Financial Services

Work done Web Testing and Database Testing

Team Size 2

Role Automation Test Analyst

Duration 6 Months

Project Description:

The System Hedging of Living Benefits for Variable Annuities will

provide a more systematic and structured way of performing modeling and

analytics to deals with Hedging Funds and Annuities and it will give

opportunity to design and implement American Express's own hedging

strategy. HLBVA is an online application which is used to calculate

Hedging Funds and Annuities by analyzing the data. It takes the data

from the data feeds and stores the data in the database once the

process is done successfully. The objective of this system is to

identify the area where the money can be invested and it provides the

better solutions to invest the money across different sections.

Roles and Responsibilities:

> Analyzing the Business Requirement Specifications to understand the

application

> Preparing the Test Data, Involving in Test Design, Test Execution and

Defect management

> Preparing the Test Scenarios, Test Cases and Test Matrices.

> Logging the defects and interacting with development team members to

resolve the issues

> Preparing the Daily Status Report and Weekly Status Report and

Responsible for test deliverables, status reporting to management,

issue escalations

> Monitor the Test Execution Progress and Manage the Issues during Test

Execution

> Performing the System testing, database testing, Sanity Testing and

Regression testing

> Responsible for Functional & compatibility testing using Black box

Testing Techniques.

> Involvement in Test Execution, Results Analyzing and Defect

Reporting.

> Preparation of Test Closure report to sign off the Testing

activities.

> Analyzing bug tracking and reporting defects using Quality Center 9.0

> Played key role in the project and able to handle the project

independently

> Providing the support when the project is in UAT phase

> Involving in the regression testing to ensure the quality of the

application before the launch

> Prepared tools and best practices to reduce the time and manual

effort using excel macros and MS-Access. These tools are shared across

the projects and got client appreciations

PROJECT # 5

4

Project Name CISO (Core Initiative Service Organization)

Client Travelers, U.S.A

Work done Manual and Automation Testing

Team Size 5

Duration 12 Months

Project Description:

The CISO (Core Initiative Service Organization) project is to setup

shared services across the line of businesses to be single point of

contact to receive requests from core engineers and communicate out to

BI/ PI reps for coordination of rollout timeframe. Objective of the

Project is to make sure that all the applications working properly

whenever a core initiative happens. The scope of this project will

include all Host and Distributed core system change requests. This will

also aid in more effective work prioritization, work assignment and

management of throughput.

Roles and Responsibilities:

> Going through different types of requirement documents (Video files,

Flow diagrams, Use case documents etc), attending onsite calls to

gather the knowledge and preparing the detailed understanding

documents which would be shared to client.

> Knowledge sharing among the team and involving in peer reviews

> Experience in Test Design, Test Execution and Defect management

> Developing test scenario's, test cases and executing them to cover

overall quality assurance

> Executing the quires to retrieve the values from database.

> Performing the browser compatibility and OS compatibility Testing.

> Generating the automated scripts using QTP 9.2 where the Regression

testing is required

> Worked closely with development and Technical Support teams to

resolve quality issues.

> Analyzing bug tracking and reporting defects using Quality Center 9.0

Education Summary

> B.Sc (Computer Science) from Osmania University, 80%, 2007

Regular Mode

> M.C.A (Master Of Computer Applications) from Osmania University,

2013, Distance Mode

Personal Profile

Father's Name K. Venkat Rao

Date of birth 01-03-1987

Marital status Married

Sex Male

Nationality Indian

Passport Number H5018248

PAN AMSPR9066P

Permanent Address H.No: 39-2-111, Badangpet, Hyderabad. PIN: 500058.

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