Medical Assistant Customer Service

Location:

Posted:

December 19, 2013

Takeensha Griffin

OBJECTIVE: Seeking a challenging position as a Certified Phlebotomy Technician in the healthcare field.

CLINICAL SKILLS:

Venipuncture

Special collection procedures

CLSI order of draw

Dermal punctures

Specimen process and handling

Medical Terminology

PROFESSIONAL EXPERIENCE:

Clinical Laboratory Services Marietta, GA

Certified Phlebotomist 2011-2013

• Travel to 4 to 5 long term and rehabilitation facilities to collect blood and urine.

• Resposible for completing requisitions accurately.

• Labels, centrifuge, split and freeze specimens as required by test order.

• Ensure specimen is processed and handled for courier to pick up in timely manner.

Correct Health Decatur, GA

Medical Assistant 2003-2010

• Assist physicians with men and women examination.

• Transcribed orders, vital signs, EKGs,pre-assessingpatients,phlebotomy, prepare and clean room for patients, and

data entry.

• Ensure good customer service over the phone and in person and problem solving and multi-tasking.

Obstetrics/Gynecologist Atlanta, GA

Medical Assistant/Volunteer/Back Office 2003-2003

• Assist physician during examination.

• Work up charts and notify patients of lab results and specimens.

• Recording vital signs and drawing blood.

• Scheduled the appointments for the patients.

• Maintained a record of all the paper work for the patients.

Grady Health System Atlanta, GA

Unit Secretary 1999-2002

• Transcribed orders, faxing, answering the phone, ordering supplies and other clerical duties.

• Ensured confidentiality of patient information.

EDUCATION:

Phlebotomy Technologist Training, 2006-2013 Medical Assistant, 2002- 2003

Career Employment Consulting Georgia Medical Institute

Certification # P6Z5D9R6