Customer Service Sales
Resume:
Samantha Ortiz
White Plains, NY *0601
Present Career Objective
To obtain a position in a business that will enable and utilize my skills and talents as a floral designer at full potential.
Personal Qualifications
Solutions-oriented, friendly, tenacious, works well with others, able communicator, strong persuasive and organizational skills, ability to build strong relationships with community members, customers and other staff.
Experience
Starbucks Corp. Shift Supervisor/barista May 2011- October 2013
Responsible for cash handling, cleaning store, resolving customer issues, supervising employees, distributing tips, upholding Starbucks reputation.
CVS Pharmacy Cashier/ Sales Associate, Yonkers, NY April 2010-Spetember 2010
Responsible for sales transactions, stocking material, cleaning the store, opening and closing the store, and customer service.
Massage Therapist Intern, New York, NY September 2009 – April 2010
Provided quality massage therapy and advised voluntary clients on technique and personal healthcare.
Cold Stone Creamery Crew Leader, Scarsdale NY May 2007 – December 2008
Responsible for serving customers, stocking material, cleaning inside and outside the store, opening and closing the store according to strict instructions, as well as making sure all other crew members fulfilled their responsibilities.
Macy’s, Yonkers, NY
Responsible for cleaning and organizing clothing on the sales floor, as well as keeping stock rooms neat and in order. Ensured each client had a meaningful, personal experience with each visit and provided customer service to the best of abilities.
Education
August 8th- August 30th 2013
New York School of Flower Design Michael Gaffney, New York NY, Certificate
September 2009- April 2010
Swedish Institute School of Healthcare, New York, NY
August 2005- December 2008
Yonkers High School, Yonkers, NY
December 2008- June 2009
Bullitt East High School, Mt. Washington KY
References
Lauren Kostiw Amanda Ortiz
Starbucks White Plains Queens, NY
Phone: 914-***-**** Phone: 914-***-****
Contact this candidate