Manager Sales

Anette Keeya

****A Alexander Circle

Fort Stewart, Georgia 31315

Home: 912-***-****

Cell: 617-***-****

************@*******.***

QUALIFICATION SUMMARY

• Active U.S. government Security Clearance

• Bilingual-fluent in both English and African dialects

• Proficient in Microsoft (Outlook/Excel/ Word /Access/PowerPoint)

• Exceptional communication, and interpersonal abilities

• Critical and analytical thinking

• Dependability

• Adaptability/Flexibility

• Stress Tolerance

• Integrity

• Concern for Others

• Attention to details

PROFESSIONAL EXPERIENCE

Process Improvement

-Created quarterly Non-Compliant Provider report to address clinical documentation not being received by the Military

from civilian providers which improved the process of care by 30 percent

-Updated over 100 unused referrals a month by closing out the referral and notifying the ordering provider and/or

calling the patient to find if they know about the referral.

Sales and Account Management

• Outstanding experience building, developing and managing network of customers.

• Able to generate strong leads through cold calling, referral and face-to-face meetings

• Repeatedly exceeded sales quotas and increased market share by capturing new clientele through

innovative marketing techniques

• Generated unprecedented sales growth, increasing revenue from 50% to 100% of goal

• Managed delivery routes, schedules, and customer orders, requiring excellent communication

organization skills.

•

Patient Care

• Responsible for the health and welfare of 40 patients to ensure their health safety and welfare which

transcended into increased efficiency for 7 years

• Exercised critical thinking, a skill that is especially vital in the volatile healthcare field which constantly

requires making decisions about the types of care different patients need.

• Use effective communication and interpersonal-relations skill to develop professional rapport

through interaction with more than 100 patients and their families

• Management of medical records and documentation

EMPLOYMENT HISTORY

• Winn Army Community Hospital; Assistant to the Department Chief (Volunteer)

• Neville Center at Fresh Pond; Certified Nurse’s assistant

• Uniform Manufacturing Industry (Uganda); Sales and Marketing Professional

EDUCATION BACKGROUND

Masters of Art, Healthcare Administration/Management, Ashford University, Clinton, IA

Key courses: Contractual Services, Marketing, Health economics, Healthcare ethics and Law, Information Systems,

Continuous Quality Improvements and Risk Management, Health Policy Analyses, Financial and Managerial

Accounting e.t.c

COMPUTER SKILLS

Microsoft Applications to include

• Windows 95/98/2000/ME, (MS Word, Excel, PowerPoint, Access, Outlook and internet search Engines)

Multiple Military Health Systems Applications to include:

• Health Care System (CHCS)

• Electronic Medical Records (AHLTA)

KEYWORDS

Medical and Health services manager, Health and social services manager, Compliance Manager, Director of risk

management and patient safety, Director of market research, Client manager, Director of strategic planning, Quality

control manager, Management Analyst, Business Analyst, Administrative Analyst, Employment Programs Analyst

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