Customer Service Sales
Resume:
ASHLEY KEARNAN
*** ***** ***, ******* ****, CA
719-***-**** ***********@*****.***
Objective: Seeking a position in which I can grow both personally and
professionally while utilizing my background in English/Linguistics,
marketing and sales.
Qualifications: Bachelor of Arts in Linguistics. Certificate in Tasting
Room Management. Proficient with Mac, Windows, Microsoft
Word, PowerPoint, Excel and Outlook. Marketing skills in
Facebook, Twitter, Instagram and Pintrest.
Core Qualifications: Strong knowledge of linguistics
Goal oriented
Proficiency in writing & editing Self-
motivated
Professional speaking manner
Great computer skills
Education: San Francisco State University
August 2011-Dec. 2012 University of Colorado, Colorado
Springs, Colorado August 2006-May 2009 Otero Jr.
College, La Junta, CO August 2004-May 2006
La Junta High School (Diploma), La Junta, CO August 2002-May
2006
PROFESSIONAL EXPERIENCE
May 2013- Current VP of Sales & Marketing, Liquid Sky Vineyards, Redwood
City, CA
. Duties: Create public image for small winery, develop marketing
techniques, serve as liaison to public, manage and maintain social
networking and website. Handle all sales, both direct to consumer and
wholesale.
. Skills: Create brand strength through exposure and by creating new
relationships. Generate effective advertisements, update website
information and calendar, schedule multiple meetings with prospective
clients, schedule and plan events, marketing and sales via social
networks.
January 2012- May 2013 Volunteer Tutor, Reading Partner's, Redwood
City, CA
. Duties: Volunteer for a non-profit group focused on providing
individualized tutoring sessions to elementary students. Support and
assist students on a personal level, improve reading and comprehension
skills, help students gain confidence as well as a general interest in
reading.
. Skills: Ability to form a trusting relationship with under privileged
and unconfident children. Strong verbal, teaching and reading skills;
patient, encouraging, and motivating.
February 2010 - September 2011 Childcare, Private residence, Burlingame,
CA
. Duties: Scheduling multiple agendas while being dedicated to the welfare
of the children, managing household, and effectively plan and schedule
daily activities in a confident nature for family of 2 children.
. Skills: Excellent organization and communication skills, responsible,
reliable, self-motivated and easily adaptable to various situations and
environments. Ability to plan healthy, active and educational lifestyle
for each child.
November 2009- June 2010 Front Desk/Kids Club, Fitness 19, San
Mateo, CA
. Duties: Managed front desk, including general upkeep of all machines,
equipment and office duties, filing memberships as well as opening
business promptly at 5am.
. Duties: Provide child care for children ages 6 months to 10 years old;
required to interact with each individual and find an age appropriate
game, book or art project for each child.
. Skills: Excellent time management skills, multi-tasking, customer
service, developing and maintaining relations with customers, directing
phone calls, updating and maintaining files. Able to self-identify tasks
which need completed and execute them in a timely manner. Also, ability
to interact with all ages, entertain children while providing them with a
fun learning experience and ability to anticipate needs for age specific
groups.
June 2009 - June 2010 Waitress/Bartender, Angelica's Bistro, Redwood City,
CA
. Duties: Maintained close relations with valued customers while providing
them with excellent, attentive customer service. Also, maintaining an
efficient and orderly bar to best serve all patrons of the restaurant.
. Skills: Carry out tasks promptly, easily prioritize customer needs,
handle reservations/orders via telephone and computer and prioritize
customer needs in stressful situations. Ability to work quickly and
without instruction in a very fast paced environment, handle multiple
monetary transactions and customer orders simultaneously.
October 2007- May 2009 Waitress, Elephant Bar & Restaurant, Colorado
Springs, CO
. Duties: Provide individualized customer service to every guest while
anticipating all needs/requests and providing them with a positive
attitude.
. Skills: Ability to think on my feet, make quick decisions, understand
numerous products and memorize selling points. Great organizational
skills, detail orientated, proficient time management skills. Worked well
with teams and without supervision while remaining focused under stress
and multi-tasking.
September 2006- 2007 Waitress, Hooters North, Colorado Springs, CO
. Duties: Creating an individualized customer experience. Providing
exceptional customer service and maintaining fun relations with each
patron.
. Skills: Provide excellent customer service, strong skills in
communication, managing money, working well with many different types of
personalities, managing stressful situations in a fast paced environment.
May 2002 - August 2006 Secretary/Sales, Vanhook's Landscaping, La Junta, CO
. Duties: Assisted with payroll, customer service, scheduling clients,
billing, maintaining office and sales.
. Skills: Great customer service, broad knowledge of small business needs
and ability to manage multiple tasks in a timely manner.
References:
1. Katie Herstein
*****.********@*****.***
Relationship: Employer for childcare for 1.5 years
2. Jackie Burnett
**************@*****.***
Relationship: Friend for 3 years
3. Alex Herbert
Relationship: Friend for 7 years
Contact this candidate