OBJECTIVE
To secure a Service Technician or comparable position with a
progressive telecommunications company which would utilize my current
skills and abilities while presenting challenges and opportunities for
growth and advancement.
SKILLS AND ABILITIES
I possess more than 17 years of experience in the telecommunications
service industry.
Program/operate the following systems:
o NEC NEAX 2400 PBX (MMG, IMG & IMX)
o Centigram Voicemail Systems (6.0 D Software Level & Series 120,
Release 6)
o CISCO Routers (IAD 2430 Business Class Intergrated Access Device)
o Digital, Analog & Mobile Technical Control Facilities
EDUCATION
October, 2000 NEC Training Center Melville, NY
Received Certification for NEAX 2400 System Administrator Programming
April, 1984 United States Air Force Keesler Air Force Base, MS
Received Certification as a Telecommunications Systems Control
Specialist
June, 1983 C. L. Harper High School Atlanta, GA
Received Diploma as a High School Graduate
MILITARY EXPERIENCE
1986-1987 Robins Air Force Base Warner Robins, GA
1984-1986 Yokota Air Force Base Fuchu, Japan
1983-1984 Keesler Air Force Base Biloxi, MS
WORK EXPERIENCE
08/00 - Present Freelance Telecommunications Contractor
Atlanta, GA
o Self employed as an independent telecommunications service
technician
o Install and replace defective Cisco routers at customer locations
o Install voice, data and CATV cable networks for both business and
residential locations
o Install low voltage wiring for security and speaker systems
o Replace outdated outlets and performed other routine maintenance
and repairs
07/98 - 08/00 Morehouse School of Medicine Senior Service
Technician Atlanta, GA
o Maintained PBX and voice mail systems at various locations
o Performed moves, additions, and changes as requested by end users
o Communicated with vendors, supported technicians and contracted
personnel
o Planned and organized daily work schedule based on priority level
12/97 - 07/98 Intelex Incorporated Lead Field Technician Carmel,
IN
o Performed installation and removal of P.O.S. Data Network Systems
o Supervised activities of work crew during overnight cutovers
o Communicated with contracted personnel to complete assigned tasks
o Serviced various job sites throughout the Southeastern U.S. with
assigned company vehicle
07/95 - 12/97 InTouch Telecommunications Lead Cable Technician
Atlanta, GA
o Installed both Cat 3 and Cat 5 cabling networks
o Supervised and organized installation crew's daily work routines
o Assigned various job duties to the Fulton County Buildings Account
Support Technicians
o Installed Panasonic, Intel, Vodavi, and AT&T Key Systems