Customer Service Manager

**** ********* *****, ****** ******* GA.

30127404-***-****(*************@*****.***

Sonya Callihan

Experience

**/**/** ******** ***** Bank Cartersville GA.

Teller

Handles teller functions including cash advances, official checks,

accepting deposits and cashing checks, processing coin/currency

orders. Run branch capture. Customer service seeking out

cross-sale/referrals opportunities to expand existing customer

relationships. Ensure reporting requirements, record retention and all

security requirements are met.

Balance drawer daily and research outages as needed. Balance Teller

GL's research any outages and report them to Teller Manager. Back up

Vault Teller when needed.

9/05/11 Bankstaff Cartersville, GA.

Teller

Handle teller functions including cash advances, official checks,

accepting deposits and cashing checks, processing coin/currency

orders. Run branch capture. Customer service seeking out cross-sale/

referral opportunities to expand existing customer relationships.

Ensure reporting requirements, record retention and all security

requirements are met.

Balance drawer daily and research outages as needed.

3/26/11 Family Savings Hiram, GA.

Part Time Teller

Handle teller functions including cash advances, money orders,

official checks, cashing checks Balance drawer daily. Handling

Customer Service issues telling members there loan payoff amounts.

Speaking with members with loans in default trying to get them to make

a payment. Ordering checks for customers.

Processing Titles and insurance information, data entry, faxing and

filing the information.

06/1/2010 Aramark Correctional Services Marietta, GA.

Supervisor

Accurately create weekly schedules, while reviewing and permitting

employee schedule request. Entering time care hours worked by employee

or sick leave into data base.

Train new employees, Training employees on safety guidelines required

by the company quarterly or any policy that has changed or been

updated.

Coordinate, plan and manage all meals. Make sure all special diets

were being prepared correctly. Ensure that all food handling

procedures and standards are met by providing frequent quality audits.

Correctly account for monthly inventory. Resolve any issues with

employees or flow and production in facility as needed.

4771 Shadyrest Drive, Powder Springs GA.

30127404-***-****(*************@*****.***

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