Customer Service High School

Kendrick Jamal Collins

**** **** ********

Cordova, TN 38016

Cell: 901-***-****

Email: *************@*****.***

OBJECTIVE

To obtain a position within a well stable organization where my hands on experience and knowledge can be fully utilized

to left and enhances the brand of the company.

SUMMARY OF SKILLS

• First-rate in customer service

• Proficient in all Windows and Microsoft based program use

• Extensive knowledge of computer hardware and software

• Effectual in problem solving

• Superior math and analytical skills

• Outstanding verbal and written communication skills

• Ability to troubleshoot and reprogram equipment

• Highly attentive to detail

• Proficient in processing and inventory control

EDUCATION

Southwest TN Community College, Memphis, TN

Expected Graduation: 2014

• Associate of Science in Engineering

• Coursework in Electrical and Computer Engineering

Cordova High School, Cordova, TN

Graduation: 2012

• High School Diploma in General Studies

ACTIVITIES

• National Society of Black Engineers (NSBE), Member, 2012 – present

• Institute of Electrical and Electronic Engineers (IEEE), Member, 2012 – present

EXPERIENCE

1. Test Technician, Jabil Circuits, Memphis, TN Oct. 2013 to Present

• Inspect new, used and refurbished products to determine the requirement for repair

• Repair or replace defective or worn out parts and components on products

• Inspect returned manufactured products for defects and conformance to specifications and company quality

standards

• Create and record production in Microsoft excel spread sheet

2. Automotive Technician, Firestone Complete Auto Care, Memphis, TN Mar. 2013 to Oct. 2013

• Diagnose and repair basic electrical systems, such as light bulbs wiring, batteries, battery cables, and

fuses,

• Troubleshooting manually and with OBD scanners,

• Testing voltage, amps, and current with test equipment.

3. Automotive Technician, Valvoline Instant Oil Change, Germantown, TN May 2012 to Mar. 2013

• Diagnose and performing preventive maintenance on vehicles such as oil changes, tire rotations, fluid

exchanges

• Communicating with customers, making sales while effectively and accurately

• Receiving and disbursing various methods of payment.

REFERENCES: Available upon request

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