Objective
To be associated with a professional organization, seeking a challenging position,
coordinating several complex assignments and utilizing the knowledge for the
development and progress of the organization.
AREA OF INTEREST
• Vertical Building – Tender management System and Call Centre Service solutions.
• Generic solutions for Business Process.
• Consulting.
Professional Summary
• Demonstrated capabilities in software/application development, providing
technical support and structuring customized solutions to meet customer’s specific
needs.
• Excellent Relationship Management skills, with the ability to conceive profitable
and efficient solutions, utilizing technology, Industrious individual, thrive on a
challenge while working effectively with all levels of management.
PROFESSIONAL QUALIFICATION
• MCA from Northern India Engineering College, Guru Gobind Singh
Indraprastha University.
• B.Sc. Electronics from Atma Ram Sanatan Dharma College, Delhi University.
CERTIFICATIONS
MB2-866: Microsoft Dynamics CRM 2011 Customization & Configuration
PROJECT EXPERIENCE
Project 1: CRM 4 Server Upgrades and Migration Project and support
Organization: Maruti Suzuki Corporation Ltd, India
Platform : CRM 4, Window Server 2008 R2, SQL Server 2008 R2.
Tools : Visual Studio 2010, TFS, SQL Reporting Tools.
Role : Associate Consultant
Project Brief: Migration of CRM 4 already implemented in HCL Infrastructure to the
MSIL infrastructure. CRM 4 upgrade from SQL Server 2005 to SQL Server 2008 R2 and
Windows OS upgrade from Window server 2003 to Window server 2008 R2.
Project 2: CRM 2011 Implementation – (On-Premise)
Organization : Software One, Switzerland
Platform : CRM 2011, Window Server 2008 R2, SQL Server 2008 R2.
Tools : Visual Studio 2010, TFS, SQL Reporting Tools, Silverlight 5.
Role : Associate Consultant
Project Brief: CRM 2011 implementation and customization of sales process and
Silverlight Line of Business Applications. Data Connectors between NAV and CRM 2011.
Project 3: CRM 5 Implementation for Fashion and You – On Premise
Organization : Fashion and You
Platform : CRM 2011, Window Server 2012, SQL Server 2012.
Tools : Visual Studio 2010, TFS, SQL Reporting Tools, Silverlight 5.
Role : Associate Consultant
Project Brief: Customer Service Scenarios – Ecommerce market needs and services are
catered by giving Silverlight LOB Application and integrating it with CTI Integration.
Project 4: CRM 5 Implementation for Kuoni Destination Management – On Premise
Organization : Kuoni Destination Management
Platform : CRM 2011, Window Server 2012, SQL Server 2012.
Tools : Visual Studio 2010, TFS, SQL Reporting Tools, Silverlight 5.
Role : Associate Consultant
Project Brief: Travel Domain solution was provided to the customer for their Sales process
across multiple countries.
Project 5: CRM 5 Support Project for PCA Skin– On Premise
Organization : PCA SKIN, USA - On Premise
Platform : CRM 2011, Window Server 2012, SQL Server 2012.
Tools : Visual Studio 2010, TFS, SQL Reporting Tools, Silverlight 5.
Role : Associate Consultant
Project Brief: Already implemented CRM 2011 project related changes and requirements
were accepted. Solution regarding marketing modules were provided to the client.
Project 6: CRM 2011 Implementation - On Premise
Organization: NDTV Ethnic, Gurgaon
Platform : CRM 2011, Window Server 2012, SQL Server 2012.
Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.
Role : Consultant
Project Brief: NDTV Ethnic is the project for CRM 5 implementation. Ecommerce
market and services are catered by the provided solution which is integrated with CTI.
Integration of leads with Magento Web shop and NAV using Dynamics CRM connector.
Project 7: CRM 2011 Implementation - On Premise
Organization: Zync Ltd.
Platform : CRM 2011, Window Server 2008 R2, SQL Server 2008 R2.
Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.
Role : Consultant
Project Brief: Ecommerce market and services are catered by the provided solution which
is integrated with CTI. Service management process is designed to cater the increasing sales
and providing services to their customers.
Project 8: CRM 2011 Implementation – On Premise
Organization: Royal Infra Ltd. Kolkata
Platform : CRM 2011, Window Server 2008 R2, SQL Server 2008 R2.
Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.
Role : Consultant
Project Brief: Tender Management System. A new vertical solution was provided to
customer using CRM 5 so that they can use it to fill their tenders in Infrastructure
industry.
Project 9: CRM 2011 Implementation – On Line
Organization: Harsco Railways, Harsco Corporation – USA.
Platform : CRM 2011, Developer Toolkit
Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.
Role : Consultant
Project Brief: Tender Management System. A new vertical solution was provided to
customer using CRM 5 so that they can use it to fill their tenders in Infrastructure
industry mainly railways.
Project 10: CRM 2013 Implementation – On Line
Organization: Max Health Care, New Delhi
Platform : CRM 2013, Developer Toolkit.
Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.
Role : Consultant
Project Brief: Customization of CRM 6 and providing solutions for Clinicians and sales
and marketing modules. Here we have also provided them CTI integration with Avaya
Soft phone for booking of appointments using their existing legacy web site.
WORK EXPERIENCE (1 YEARS 10 MONTHS)
All E Technologies – 20012 - 13
PERSONAL DETAILS
Father’s Name: Mr. Rakesh Kumar Choudhary
Date of Birth: 20th Sep 1989
Passport No: H4849826
Permanent Address: RZ E-46 Nangli Vihar Extension Part 1 Najafgarh New Delhi - 110043