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Customer Service Sales

Location:
Winter Park, FL
Posted:
December 18, 2013

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Resume:

Angela Lee

*** **** ***** *** *

Daytona Beach, FLORIDA, 32119 United States

386-***-****

************@*****.***

PROFESSIONAL EXPERIENCE

Chocolate & Shopping Show Daytona Beach, FLORIDA United States

Event Director Jun 2013 – present

• Direct local events on behalf of the company

• Connect with the venues

• Promote the events in person and through various other mediums

• Scouting and booking vendors

• Perform administrative duties required for record keeping

• Maintain and share event records for the company to reference

Quanita's Ballroom Daytona Beach, FLORIDA United States

Instructor Apr 2013 – present

• Promote a safe environment for adults to learn

• Instruct clients on the benefits of fitness

• Balance the psychological and fitness needs of clients by preparing appropriate dance lessons

• Encourage active aging adults to continue or introduce fitness into their lives

• Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.

• Offer alternatives during classes to accommodate different levels of fitness.

• Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on

participants' capabilities and limitations.

• Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.

Thrift Boutique Port Orange, FL United States

Assistant Manager Nov 2011 – present

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services

for customers.

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

• Inventory stock and reorder when inventory drops to a specified level.

• Instruct staff on how to handle difficult and complicated sales.

• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

• Assign employees to specific duties.

• Enforce safety, health, and security rules.

• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

• Plan and prepare work schedules and keep records of employees' work schedules and time cards.

• Created online shopping pages for store

Florida Hospital Memorial System Ormond Beach, Florida United States

Radiation Therapy Manager Dec 2006 – Dec 2008

• Supervise five full time radiation therapists, two nurses, one medical assistant and two front office staff at two separate

facilities

• Treat patients with the used of a Varian 2100 and CT simulation

• Provide coverage on the treatment machines and simulation, nursing and front desk

• Audit daily billing

• Institute quality control initiatives

149 Blue Heron Apt D Daytona Beach,, FLORIDA,, 32119 United States 386-***-**** ************@*****.***

• Aid in the selection of equipment for the current facility as well as a facility that was still in the drawing board stage

• Position patients for treatment with accuracy, according to prescription.

• Administer prescribed doses of radiation to specific body parts, using radiation therapy equipment according to

established practices and standards.

• Check radiation therapy equipment to ensure proper operation.

• Review prescription, diagnosis, patient chart, and identification.

• Follow principles of radiation protection for patient, self, and others.

• Maintain records, reports, or files as required, including such information as radiation dosages, equipment settings, or

patients' reactions.

• Conduct most treatment sessions independently, in accordance with the long-term treatment plan and under the general

direction of the patient's physician.

• Prepare or construct equipment, such as immobilization, treatment, or protection devices.

• Educate, prepare, and reassure patients and their families by answering questions, providing physical assistance, and

reinforcing physicians' advice regarding treatment reactions or post-treatment care.

• Act as liaison with physicist and supportive care personnel.

• Train or supervise student or subordinate radiotherapy technologists.

Roper Radiation Oncology Charleston, SC United States

Lead Radiation Therapist Mar 2003 – Dec 2006

• Position patients for treatment with accuracy, according to prescription.

• Administer prescribed doses of radiation to specific body parts, using radiation therapy equipment according to

established practices and standards.

• Check radiation therapy equipment to ensure proper operation.

• Review prescription, diagnosis, patient chart, and identification.

• Follow principles of radiation protection for patient, self, and others.

• Maintain records, reports, or files as required, including such information as radiation dosages, equipment settings, or

patients' reactions.

• Conduct most treatment sessions independently, in accordance with the long-term treatment plan and under the general

direction of the patient's physician.

• Enter data into computer and set controls to operate or adjust equipment or regulate dosage.

• Observe and reassure patients during treatment and report unusual reactions to physician or turn equipment off if

unexpected adverse reactions occur.

• Calculate actual treatment dosages delivered during each session.

• Check for side effects, such as skin irritation, nausea, or hair loss to assess patients' reaction to treatment.

• Prepare or construct equipment, such as immobilization, treatment, or protection devices.

• Educate, prepare, and reassure patients and their families by answering questions, providing physical assistance, and

reinforcing physicians' advice regarding treatment reactions or post-treatment care.

• Provide assistance to other healthcare personnel during dosimetry procedures and tumor localization.

• Help physicians, radiation oncologists, or clinical physicists to prepare physical or technical aspects of radiation

treatment plans, using information about patient condition and anatomy.

• Photograph treated area of patient and process film.

• Act as liaison with physicist and supportive care personnel.

• Train or supervise student or subordinate radiotherapy technologists.

• Daily billing audits

EDUCATION

CALVARY BAPTIST DAY SCHOOL Savannah, GA United States

High School Diploma, Jun 1994

ARMSTRONG ATLANTIC STATE UNIVERSITY Savannah, GA United States

B.S. Radiologic Technologies, Dec 1999

CAPELLA UNIVERSITY Minneapolis, MN United States

M. S. Human Services, Dec 2008

ADDITIONAL SKILLS

• Nationally certified radiation therapist, licensed in Florida, South Carolina, Louisiana and California

• CPR certification current through June 2015

• Certified Zumba Instructor Level 1

• Certified Zumba Instructor- Zumba Gold

149 Blue Heron Apt D Daytona Beach,, FLORIDA,, 32119 United States 386-***-**** ************@*****.***



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