Customer Service Insurance Agent
Resume:
Frances Renee Page
Smithville, TN. 37166
Career Objective
Major Qualifications
General knowledge of basic secretarial and receptionist procedures.
Customer Service and call center duties.
Insurance Sales.
General Legal Assistant/ Paralegal procedures.
Education
A 1989 graduate of DeKalb County high School.
A 1990 graduate with a diploma for Receptionist from McMinnville, TN
Vocational Technical School.
A 1992 graduate of a two year course for Legal Assistant/Paralegal at
Southern Career Institute.
Licensed Accident & Health Insurance agent to present.
Work Experience
July 1996-September 1997
Office Manager, Dr. Jeff Barnes, Smithville,Tn
Duties Included, Manage front office, file insurance claims, post payments,
schedule payments verify insurance coverage.
Stay at home mom - September 1997- Present
A working household mom that is homeschooling my daughter.
West at Home - November 2007- Present
A part time agent for West at Home working with the remote call center
program.
Including phone activations, account management, customer service,
chat services and reschedule of appointment dates.
I have been heavily trained and worked extensively in customer service
skills from
Satisfaction on very call to problem solving consumer based issues.
References
Janet Huntley- Friend 615-***-****
William Craft- Friend 615-***-****
Billie Sue Johnson- Friend 615-***-****
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