Manager Management
Resume:
Syed M Ahmed
Senior WebSphere Administrator
*****.***@*****.***
Professional Summary
Over 8+ years of experience in IT industry, including system administration
experience in IBM WebSphere Application Server and IBM WebSphere Portal
Server, over the full life cycle including analysis, development,
maintenance, testing, documentation, implementation and user
training/support.
. IBM Web Sphere Application Server and Portal administration expert,
with primary expertise in installing, Upgrading, and configuration of
Websphere Application Server 8.5/7.x/6.x and Web sphere Portal Server
6.x/7.x on Linux, AIX, Solaris and Windows Platform.
. Adept in Packaging, Deployment of Applications, Migration, Performance
Tuning, Troubleshooting, Security Management, Workload Management and
Wsadmin Scripting using Jython in WebSphere application Servers and
Portal Server administration.
. Expert in Web Sphere cluster Management including horizontal and
vertical scaling and creation of nodes to avoid single point of
failure and distribute user load for maximum availability.
. Experienced in the areas of installation, configuration of IBM Web
Sphere Application Server V5.x/6.x/7.x/8.x through custom and
Application server profiles and implementing WLM clusters
. Configured Portal with backend database DB2 and transfer for portal
databases from Cloudscape to DB2.
. Excel in Configuring Portal with LDAP for user authentication and
securing Portal resources.
. Expertise in installing and setting up Portal WCM and Setting up WCM
and Web Content Management cluster.
. Performed WCM Authorizing and rendering Server installation and
created syndication between WCM servers.
. In-depth Knowledge in configuring and enabling Portals Search, WCM,
Document, Management and other functionalities.
. Created Portal users and groups and assigned them the access
permissions in Web Sphere Portal Server.
. Expert level knowledge in creating and managing Portal resources like
Pages, labels, and URLs.
. Experienced in using external security manager TAM for user
authentication and global sign on. Installed, Configured and enabled
TAI on Web sphere.
. Worked with External Security Manager Netegrity Siteminder Policy
Server 5.x and configuring with Portal.
. Proficient in configuring, installing the extend Multiplatform Portal
Server for Collaboration.
. Configured IHS/Apache Web Server V2.x/8.x and created Web Server
definition in WAS V8.x admin console for web server management, Plug-
in generation and Propagation.
. Setup Web Sphere resources such as data sources, virtual hosts, web
server plug-in, libraries, Variables and JVM parameters.
. Experience in Digital certificates, installation and CSR generation
for implementing SSL secure communication using ikeyman utility.
Performed Name based and IP based virtual hosts for setting up
multiple domains for different applications.
. Experienced in maintenance of the Web sphere servers on different UNIX
platforms (AIX, Linux and Solaris),Windows environment and setting up
the development, testing, staging, and Production environments.
. Experience in installing and administering IBM WCM content Management
v6.x, authoring and rendering techniques in a clustered environment.
. Experience in syndication of libraries from QA to Prod, and setting
up the workflows.
. Participated and created the Software Architecture documents,
policies, procedures and technical documentation
. Configured and installed self signed and commercial certs for mutual
authentication between different appservers.
. Installed Fix packs, Cumulative Fixes and interim fixes for Web sphere
and Portal Servers.
. Versatile team player with excellent analytical, communication and
inter Personal Skills.
. Provided Expert level Web Sphere Portal administration, WAS
administration,Performance tuning, Monitoring in a 24x7 production
environment
Technical Expertise & Education:
Application Servers: IBM Web Sphere Application Servers 5.x/6.x/7.x/8.x,
Web Sphere Portal Server 5.x/6.0/7.x/8.x, Jboss 5.x/6.x, tomcat.
Web Servers: Apache 1.3x/2.0x, IIS 5.0/6.0, IBM Http Server V2.x/6.0/8.5,
Sun One Webserver 6.x
Web Technologies: JSP servelets, EJB, JDBC, RMI, JMS, Webservices, Java
Beans, JNDI, AWT, and Swing
Tools: Wsadmin, Ephox, Rational BuildForge 7.x, RAFW 3.0, RAD 8.x, TFS
2010.
Databases: DB2 8.1/9.x, Oracle (10g, 9i,8i, 7.3.4 and 7.1), MS Access, MS
SQL Server 2005/2008.
Operating System: SUN Solaris, IBM AIX, RHEL, WIN 2008, OS/400, Suse Linux
Networking: TCP/IP, DNS, SMTP, VPN, SSH, Ethernet, DHCP, RMI, SOAP, Http,
Https
Languages: SQL, Pl/SQL, C, C++, Java, UNIX, Shell Scripts, ILE RPG, ILE CL
Education: Bachelor of Engineering in Computer Science from
Visweshwaraiah Technological University, Bangalore - 2004
Professional Experience
Client : Lucile Packard Childrens Hospital, MenloPark, CA.
WebSphere Lead Administrator
May2012 - Present
Lucile Packard Childrens hospital is a world class nonprofit hospital
devoted to the care of babies, children adolescents and expectant mothers
with over 650 physicians and 5000 hospital staff and volunteers located in
north California bay area.
Roles & Responsibilities:
. Responsible for Infrastructure Design and Implementation of WebSphere
Application Server 8.5/7.x/6.x on Redhat Linux. and creating,
cloning, and migration of Virtual Machines in ESX servers.
. Successfully Implemented and Managed WebSphere Application Server
8.5/7.x for supporting business related applications and provided the
support to development, testing, staging, and production environments
to the new application development and implementation.
. 24/7 on call Support for production environments for mission critical
applications.
. Performed WebSphere Application Server Analysis, Design,
Implementation, Testing and Maintenance in a Multi-tier environment.
. Administration, migration and infrastructure setup of WebSphere
Application Server ND Edition V8.5 /7.x in a clustered environment
using multiple cells configuration.
. Involved in administering, troubleshooting, configuring WebSphere
Portal 7.x/6.x in a clustered based environment.
. Implemented the Clusters, Cluster Members (using Vertical and
Horizontal Scaling) in order to recover from a single point of
failure.
. Experience in migration from WAS 6.1 to 8.5 and portalV 6.x to 7.x on
unix platform.
. Installed and configured WCM 7.0 in a clustered environment.
Experience setting up syndication between authoring and rendering
servers and working with libraries.
. Experience in setting up the work flow to WCM libraries
. Configured WebSphere Portal Server with Oracle 10.2.0.4 and DB2 9.1.x
and was involved in transferring the portal databases from cloudscape
to Oracle and DB2.
. Installed and Configured IBM Tivoli Directory Server 7.0 with
WebSphere Portal 7.x
. Configured Web Sphere Portal Server with Sun One Directory server and
Tivoli Directory Server 6.0 to authenticate users using form based
authentication
. Configured WebSphere Portal V7 with Tivoli Access Manager for single
sign on.
. Setup Policy server with TAM to protect the resources.
. Install, maintain, upgrade and support enterprise wide J2EE
applications in development, test, and production systems running
WebSphere and JBoss application servers on Suse Linux systems w/
Oracle 10G RAC database.
. Experience with WebLogic Server 11.x, Apache Tomcat and Red Hat
JBoss experience
. Experience with high-availability architecture and working with
highly complex systems administration
. Evaluate and recommend changes to enhance platform reliability such
as monitoring, tools, process and best practices.
. Experienced with Portlet Build and Deployments. Performed Portal
related activities such as deploying portlets, create page, adding
portlets to page, deploying themes and skins, URL Mappings through
Portal Admin GUI and XMLAccess directly into the portal server.
. Experience setting up Portal remote Search collections using Crawlers
and indexing in a cluster.
. Installed self signed certificates and configured with external
services with secure https protocol.
. Performed Performance Tuning and monitoring application response
times, JVM heap utilization, GC, Thread pools, Database connection
pools.
. Involved in the Tuning and monitoring applications deployed on WAS
using IBM TPV/ ITCAM and Wily Introscope.
. Installed and configured IBM HTTP server 8.5 and Sun One Webserver
6.x.
. Experience in installation and configuration of WAS MQ V7.x/6.x
. Set JMS queues, queue managers, ports on WebSphere V6.x.
. Experience in Websphere MFT to monitor queues.
. Experience in installation and configuration of Apache Tomcat Server
V7.x/6.x
. Experience in administration of Apache WebServer 2.x and tomcat
Server V7.x/6.x
. Experience in installation and administration of WebSphere Message
broker V8.x/7.x
. Experience in setup Dev,QA and Prod instances of WAS servers.
. Set up HA for WAS servers for Portal, MQ and Message broker
applications.
. Experience in setting up rules for BIG IP F5 and netscaler firewalls
to direct and load balance requests to WebServers.
. Experience in writing Jython scripts for deployment and configuration
changes in WebSphere and portal platforms.
. Experience in Loadtesting and analyzing the results.
. Installed and Configured SQL Server 2008 for BuildForge 7.x database.
. Responsible for mainaining Windows Server 2008 Enterprise R2 for
BuildForge and Rational Automation Framework.
Environment: IBM WebSphere Application Server 6.x/7.x/8.5 Web Sphere
Portal Server 6.1,7.0, MQ 6.x, 7.x, Message broker 8.x/7.x IHS V6.0,V8.5,
DB2 9.1, Redhat Linux 7.x, Sql Server 2005, Solaris 10.x ESX 3.x, Oracle
11g, UNIX (Solaris, AIX,HP-UX,Linux), Jboss 6.x/5.x Java 1.5/1.6.
Client: Los Angeles County ISD, Downey, CA
WebSphere Systems Engineer
April 2011 - May12
The Information Technology Service (ITS), a service of the Los Angeles
County Internal Services Department, plans, builds and runs computer and
communications systems for Los Angeles County Departments. Supported by a
work force of over 80,000 in 38 departments, the County provides diverse
public services for law enforcement and social services to animal control.
ITS provides departments with essential information technology and
communication services that are critical to the County mission of serving
the population
Roles & Responsibilities:
. Successfully Implemented and Managed WebSphere Application Server 7.x
for supporting business related applications and provided the support
to development, testing, staging, and production environments to the
new application development and implementation.
. Primary contact for all the Portal Servers and various application
Servers in case of failure.
. Coordinate, Plan and Analyze business requirements, Procedures to
improve existing Application systems and implement new systems.
. Responsible for Installation, configuration and administration of Web
Sphere Portal Server 7.x/6.0 and IBM Web sphere Application server
6.x/7.x.
. Responsible for maintaining Unix infrastructure and Operating
Systems patches.
. Automated the regular and maintenance tasks by unix shell scripts.
. Experience in shell scripting for deployments, installations and for
getting alerts from the logs.
. Installed PortalV6.0.11 on AIX V5.3 in a clustered environment.
. Involved in Portal V6.0 configuration and administration activities.
. Responsible for loading the portlet code, rendering the portlet
display and notifying portlets of various events.
. Configured WPS V6.0 with Multiple Ldap registries including
registries including Sunone directory and Active directory Server
2003.
. Accountable for Configuring Web Sphere Portal Server with DB2
database, transferring Portal databases from Cloudscape to DB2
. Contribute to team efforts in reviewing existing systems,
workflow/scheduling limitations, taking corrective measures and
Providing expert technical assistance and support.
. Administered and Configured the Global Settings, Managed themes and
Skins, Search Index, enabled tracing, site logging and analysis.
. Successfully exported and imported Portlets.
. Experience in installation and configuration of Jboss Server V5.x.
. Installed and deployed J2EE applications on Jboss Servers.
. Created management scripts for configuration changes, configuration
backups, and complex application failover when related to the
Apache/WebSphere/Jboss/Tomcat configuration.
. Fine tuned J2EE application servers to optimize performance on
WebSphere and Jboss Servers
. participated in production outage calls, stabilizing and improving
JVM performance by tuning the Heap Size, GC policy, and connection
pools on Jboss and WebSphere Application Servers.
. Deployed EAR, WAR files on Jboss and WebSphere Application Servers
. Configured IBM Tivoli Access Manager with Portal Server for single
sign on.
. Experience in setting up WMB workflows, ESQL, Analysis of message
flows and mappings.
. Experince in WMB architecture skills in logical and physical layouts
and Quality of service requirements.
. Worked with Tivoli Performance Viewer and Log Analyzer for
Performance and troubleshooting.
. Setup Credential vault for Portal single sign on realms using active
and passive credentials.
. Recommended and implemented Various Fix Packs and Cumulative Fixes as
per the IBM specification.
. Responsible for configuring JDBC, Connection Pool, data source with
DB2 and Oracle database.
. Generated Plug-in configuration file and swapped it to Web Servers.
. Proactively Participated with different teams to ensure high
Performance in the complex business environment.
. Provided Expert level Web Sphere Portal administration, Performance
tuning, Monitoring in a 24x7 production environment.
. Solved and debug hardware, Software and configuration issues, and
interacted with various teams to perform complex testing, Support and
troubleshooting functions.
Environment: IBM WebSphere Application Server 7.x, Web Sphere Portal Server
6.0, IHS V6.0, DB2 9.x, Red-hat 4.5, Tivoli directory Server 6.0, ESX 3.x,
Oracle 9i/10g, IBM MQ Series 6.0, UNIX (Solaris, AIX,HP-UX,Linux),
Client: Verizon Wireless, Irvine, CA
WebSphere Consultant
Nov 2009 - Mar 2011
Verizon wireless is the largest Cellular telecommunication company with
more than 110 million subscribers. Headquartered in Basking Ridge, New
Jersey, the company is a joint venture of U.S. telecommunications firm
Verizon Communications and UK multinational mobile network operator
Vodafone, with 55 and 45 percent ownership respectively, with an operating
income of $20 billion.
Role & Responsibilities:
. Installed, Configured, Administered and Supported IBM Web Sphere
Application Server 5.1/6.x and IBM Web Sphere Portal Server V5.1.0.3
in Development, Staging, QA and Production environments on Sun
Solaris platform.
. Performed Horizontal and Vertical Clustering for Portal 5.x and
installed portlet applications on the cluster.
. Installed Deployment Manager V5.1 with WBISF 5.1.
. Configured clusters (both horizontal and vertical scaling) for
improved application performance and to recover from single point of
failure
. Installed, Configured, registered and administered Siteminder webagent
and appagent.
. Experience in planning, coordinating and administering Java, J2EE
applications using Oracle Weblogic Server 10.x and Oracle Application
Server.
. Experience in consolidating and virtualizing the environments.
. Thorough knowledge of Java, J2EE, Service Oriented Architecture (SOA),
Oracle Fusion Middleware and Oracle Application Server platforms.
. Act as Oracle Weblogic Middleware subject matter expert for business
leaders, end users and IT staff in the areas of application
architecture and implementation
. Extensive experience in installation, configuration, backup and
recovery of Middleware tools and technology
. Responsible for installation, configuration, administration and
troubleshooting of JBoss 5.1.2, apache 2.2.22 in RHEL environment.
. Responsible for setting the JVM Parameters, creating properties file,
modifying all the config files like java.policy, security.xml, jgroups-
channelfactory-stacks.xml etc. as per the requirements once the JBoss
containers were built and apache was installed.
. Created Clusters, Data sources for Thin and OCI drivers, used
mod_proxy for load balancing, modified the apache httpd conf file
accordingly with proper virtual host entries, rewrite rules, SSL
settings, logging settings, enabled apache file cache for few
applications.
. Created SHELL Scripts for apache and JBoss log retention and cleanup.
Used shell scripts for start/stop/status servers, building the JBoss
containers, Wily agent installations etc.
. Created channels to connect from Websphere MQ Client to Websphere MQ
Server
. Monitoring and maintenance of Queue Managers, Queues, Channels and
Listeners
. Proficient in Deploying themes and skins to improve the look and feel
of Portal.
. Responsible for installing Fix packs and cumulative fixes for all
Portal and Web sphere versions.
. Created Portal users and groups, exercised access control options to
manage their usage of portal resources.
. Worked with various teams for setting up clustered Web Sphere
application Server 5.0 for maximum Availability Architecture.
. Support Production implementations and resolve any production
problems. Support application production releases, monitor Production
environment, tune production environment, Participate in production
problem calls, resolved any problems related to Middleware.
. Created wsadmin (JACL) scripts to automate server startup and
shutdown.
. Experience in problem tracing, log management, Problem determination
actions involving traces and thread dumps.
Environment: IBM Web Sphere Portal Server 5.1,WAS ND V6.x, Weblogic 10.xIHS
V6.0, DB2 8.2, AIX V5.3, EJB, Sunone directory and Active directory Server
2003.
Client: AllState Insurance, NorthBrook, IL.
WebSphere Portal Engineer
Apr 2008 -Oct 09
The Allstate Corporation is the second-largest personal lines insurer in
the United States and the largest that is publicly held. The company also
has personal lines insurance operations in Canada. Allstate was founded in
1931 as part of Sears, Roebuck and Co., and was spun off in 1993.The
company has its headquarters in Northfield Township, Illinois, near
Northbrook.Allstate sponsors many sporting events, including the Allstate
Sugar Bowl, the Allstate 400 at the Brickyard NASCAR race, and the United
States Olympic Committee. In 2009, Allstate's total revenue was $32
billion, of which $26.2 billion came from Property Liability.
Role & Responsibilities:
. Installed and configured IBM WebSphere Server 5.1 and IBM Web Server
in a Clustered environment on Linux.
. Involved in the deployment of various J2EE components using WebSphere
Application Server
. Installed and Configured Apache Web server and Web server plug-in
. Configured session management and used database for distributed
sessions to persist session data
. Configured the JDBC resources and created connection pools with
respect to the database
. Configured the WebSphere load balancing utilizing WebSphere workload
management including horizontal and vertical scaling.
. Configured WebSphere JDBC providers with Oracle 8i and DB2 8.x.
. Maintained database connection pools and defined data source for JNDI
lookup.
. Installed and configured IBM HTTP Server 2.0 and web server plug-in to
communicate with Application Server and fine tuned plug-in for better
WLM.
. Created user roles and groups for securing the resources using LDAP
and local OS repositories.
. Deployed Session and Entity EJBs in WebSphere.
.
. Applied software maintenance, program fixes and keeping the system
software releases current
. Troubleshoot hardware and software problems, and interacted with IT
staff or vendors in performing complex testing, support and
troubleshooting functions.
Environment: IBM Web Sphere Portal Server 5.0, IBM Web Sphere Application
Server 5.1.x/6.0.x, IBM HTTP Server 2.0.47 (Apache), Solaris 5.x, DB2 8.2,
Oracle 9i, IBM Tivoli Directory Server 6.0
Client: Kaiser Permanente, Pleasanton,CA
WebSphere Administrator
Jan 2007- Mar'08
Kaiser Permanente is an integrated managed healthcare organization and is
the largest organization in the United States. Kaiser Permanente operates
has 8.7 million health plan members and $35.5 billion in annual operating
revenues and $1.3 billion in net income. The Health Plan and hospitals
operate under state and federal not-for-profit tax status, corporations in
their respective regions.
Role & Responsibilities:
. Responsible for setup, installation and ongoing development of
websphere Application server 4.x./5x on windows and AIX platforrms.
. Configured Application servers, virtual hosts, webapplications,
resources, servelets and JDBC drivers
. Extensively involved in management of the build and migration process.
. Involved in migration from websphere 4.x to 5.x
. Involved in writing scripts to handle everyday system administration
tasks such as backup procedure, system cleaning, everyday system tasks
etc.
. Interpreted log files to locate and solve problems such as tracing and
debugging facilities.
. Installed and configured the sunone webserver and setup firewall
. Used Resource Analyzer to analyze the resources.
. Integrated websphere applications with MQ Series using JMS admin.
. Configured session management and used database for distributed
sessions to persist session data.
. Troubleshooting and Administration for Websphere and web servers.
. Configured websphere Application server for different databases such
as DB2 and SQL server.
. Installed fix packs for websphere Application Server.
. Supported on Call Schedule for Production Support.
. Documented all procedures and other important issues.
Environment: IBM WebSphere Application Server 5.1, IBM HTTP server 2.x,MQ
V4.x/5.x, Apache 2.0, DB2 8.2, JDBC, Linux RHES 2.4.
Client: Total Systems Inc, Columbus,GA.
WebSphere Administrator
Mar 06 - Dec06
TSYS provides the industry's most advanced, successful processing systems
and services for many of the world's top card-issuing banks working behind
the scenes. TSYS is the No.1 third party processor of non-domestic accounts
with a global presence. TSYS is a leading processor in the United States
serving clients like Bank of America Corp., Sears, Roebuck Co., Nordstrom
Inc.and Navy Federal Credit Union. It also provides secure processing
solutions for consumer credit, commercial credit and debit payments.
Role & Responsibilities:
Installed and Configured Web Sphere Application Server 4.0 on multiple-
tier architecture
Configured HTTP Plug-Ins and Open Servlet Engine (OSE) protocol, used to
communicate from the web server plug-in to a remote servlet engine
Monitored servers in a cluster using the cluster node of administration
console
Configuration, Tuning, Cloning and troubleshooting Web Sphere related
problems
Familiar with Web Sphere Resource Analyzer for performance tuning
Used Deployment wizard to deploy all Entity and Session EJB's
Used server node of WebSphere administration console monitoring all web
application components
Installed and configured Iplanet Web server
Deploying applications using WebSphere Application Assembly Tool (AAT),
implementing and maintenance of Workload Management (WLM) using
clustering/cloning
Configured a virtual host for Development and Test environments
Configured databases separate from the WebSphere administrative
repository database
Using WebSphere Advanced Administrative Console configured JDBC driver
and data source
Keeping Backups of deployed Applications
Moving WebSphere Applications to Production
Solving Deployment issues and Network issues for the development Team
and in the Production Environment
Environment : IBM WebSphere 4.0.x/5.x, WSAD, DB2 6.1/7.2, MS SQL Server,JDBC 2.0,JMS, HTML, JavaScript, JSP1.0/1.1, Servlet, Sessions, EJB, AIX
5.0,Win 2000, Apache, iPlanet.
Client: AEGIS IT Solutions Limited, Bangalore, India
IT Analyst
Jan 05 - Dec
05
Aegis technologies offer innovative, affordable and rapid ROI business
solutions. It has offices in various cities across India and maintaining
relationships with leading corporations around the world maintaining and
supporting databases. It requires a highly skilled and sharp development
database administrator to maintain backup and for tuning the databases.
Role & Responsibilities:
. Developed a project as part of a team for this premier financial
guarantee company where growth created dynamic need for new databases
covering client related information, investment data, and production
support databases.
. Accountable for Life Cycle deliverables including gathering/analyzing
information, defining system requirements over client interactions for
manufacturing, accounts receivables and other modules, designing
changes to system using D2K, change management, development, testing,
support and roll-out.
. Contributed to development by configuring listeners, tnsnames and UNIX
environment for Oracle work group server databases on production
sites.
. Implemented Oracle Parallel Server (OPS) strategy, and query
optimization with tools like Explain Plan.
. Participated in the setup and management of database replications
among development and production databases, wrote UNIX shell scripts
(creation, statistics gathering, security administration) to automate
database administration, and prepared system test plan and performed
integrated testing.
. Introduced Configuration Management using SCCS, analyzed
tables/indexes to generate statistics for tuning, implemented
Conventional Hot backup, Cold Backup and logical Backup.
. Provided database management including performance tuning, support,
logical & physical design and managing Oracle utilities (SQL Loader,
Export, Import), and utilized Schema building and physical database
design to OFA standard in the design of the Oracle databases.
Environment: Sun Solaris 5, Oracle 7.x, TOAD, SCCS, VSS, Designer 2000,
SQL, PL/SQL, Shell Scripts, AIX 4.3, TKPROF, Erwin Tools 4.5
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