Albert L. Floyd
Mobile: 910-***-****
Email: **.*******@*****.***
Work Experience:
Food Lion
**** ******* ** ************, **
Fayetteville, NC 28314 United States
Salary: 12.12 USD Per Hour
Hours per week: 40
Customer Service Sales Manager
Supervisor: Lynn Eaton 910-***-****)
Okay to contact this Supervisor: Yes
Responsible for achieving and maintaining extraordinary customer service by managing customer service in all departments to build sales and achieve business goals while fostering an environment that produces high levels of customer and associate satisfaction and morale while operating the Front End according to the Front End Standard Practice Manual and in compliance of policies, security measures and regulations of Food Lion.
Wendy's
6910 Cliffdale rd
Fayetteville, NC 28314 United States
02/2006 - 06/2006
Salary: 6.50 USD Per Hour
Hours per week: 20
Crew Member
Supervisor: Rita Kidd 910-***-****)
Okay to contact this Supervisor: Yes
Working in the kitchen and preparing food for customers. Key job duties include operating the grill and assembling sandwiches. Maintaining a clean and organized work area. Following all safety and health guidelines.
Wal Mart
7701 Raeford Rd
Fayetteville, NC 28314 United States
10/2005 - 01/2006
Salary: 7.50 USD Per Hour
Hours per week: 30
Meat Dept. Associate
Supervisor: Coach David 910-***-****)
Okay to contact this Supervisor: Yes
Maintaining the stock levels and providing customer service as needed. Cleaning and preparing back room for truck deliveries.
Food Lion
8175 Cliffdale Rd
Fayetteville, NC 28314 United States
05/2004 - 10/2005
Salary: 6.95 USD Per Hour
Hours per week: 20
Sales Associate/ Office Assistant
Supervisor: Elizabeth Faulkner 910-***-****)
Okay to contact this Supervisor: Yes
Assist the Customer Service Sales Manager and the Assistant Customer Service Sales Manager in maintaining Food Lion customer service standards according to the Front End Standard Practice Manual. Maintain current knowledge of office procedures and policies relating to cash reports, register checkups, deposits, checks, Western Union, Money Orders, Coinstar, Self Checkouts
Education:
Seventy First High School Fayetteville, NC United States
High School or equivalent 05/2005
GPA: 3.2 of a maximum 4.0
Credits Earned: 24 Quarter hours
Major: General Sutdies Minor: General Studies
Relevant Coursework, Licenses and Certifications:
Student Body President and President of Peer Mediation
Fayetteville Technical Community College Fayetteville, NC United States
Some College Coursework Completed
GPA: 3.5 of a maximum 4.0
Major: Architectural Technology Minor: Interior Design
Relevant Coursework, Licenses and Certifications:
Grand Marshall my freshman year for having highest GPA.
Job Related Training:
Safe Mark (Food Safety) Certified Jan. 2013
Work Force Management Trained Sept. 2012
Western Union Agent 2006
Lottery Trained 2008
Affiliations:
Easter Seals - Store Coordinator
Children's Miracle Network - Store Coordinator
Feeding America - Store Coordinator
References:
Name Employer Title Phone Email
Tonya Leach Food Lion Customer Service and Sales Manager 910-***-****
Elizabeth Faulkner Food Lion Customer Service and Sales Manager 910-***-****
Katina Brown Food Lion Assistant Customer Service and Sales Manager 910-***-****
Anthony Williams Forever 21 Head Cashier 910-***-**** Indicates professional reference
Additional Information:
Earned Best Cash Controls for out of 23 Stores in district, Volunteered for VA Medical Center Homeless Stand Down and Walking For Breast Cancer