Customer Service Assistant

Dawn Baker

** ****** ****. 631-***-****

Bay Shore, New York 11706 ***********@***.***

PERFORMANCE PROFILE

My goal is to obtain a full time position with a growing, reputable company, that will allow me to utilize my

skills and experience, while also allowing me to form lasting relationships.

EDUCATION

New Horizons Computer School - Career Enhancer Executive Assistant Program -2010/2011

Stony Brook University – Dental Assistant program

Islip High School – 1981

CORE PROFICIENCIES

• Certification in Microsoft Office Suite ● Highly Energetic & Motivated

• Ability to work in a fast pace environment ● Heavy Client Interaction

• Multitask ● Extremely Organized

• Strong Work Ethic ● Detail Oriented

• Strong oral and written communication Skills

WORK EXPERIENCE

GOOD SAMARITAN HOSPITAL June 2012-Present

Medical Records Coordinator

• Coordinator for 148 patients Dialysis Center.

• New patient registration, billing, health insurance and procedure coding.

• Heavy interaction with numerous hospitals, labs and pharmacies.

• Handles all aspects of administrative tasks.

• Creating and maintaining documents.

FOSTER & GARBUS Feb 2008–2010

Administrative/ Legal Assistant

• Effectively assisted a high volume of clients in a fast paced dept collections law firm.

• Prepared legal documents, reports and Judgments, communicated with numerous courts. Set up court dates,

meetings and events for several attorneys. Managed a very busy calendar.

• Worked diligently with consumers to effectively assess and fulfill their needs.

• Strong interaction with management and attorneys on a daily basis.

• Maintained high productivity and customer/client service.

• Proficient in Microsoft Word, Excel, Outlook, Power Point and Publisher.

RODNEY COMPANY N.V., INC. April 2005-Jan 2008

Administrative Assistant

• Administrative and secretarial support to the Director of Operations for a high rise management company.

• Heavy communication with clients and tenants.

• Handled all aspects of secretarial duties which included heavy customer service, accounts payable/receivable,

Microsoft Office suite, quick Books, e-mail, faxing, scanning, ordering, etc.

References Available Upon Request

Contact this candidate