BRUCE F. PHILLIPS

*** *. ******** ******

Ivyland, PA 18974

215-***-****

acbqib@r.postjobfree.com

Summary of Experience

Over 27 years of experience in distribution / warehouse operations and logistics management in union and non-union facilities. Extensive background in distribution (pick/pack), inventory management, implementing change, performance management, six sigma, training, compliance, and distribution information systems.

2010 to Zurn Industries, Levittown, Pennsylvania

2013 A $633.5 million division of Rexnord Corporation based in Erie, PA that manufactures water

management products.

Manager of Warehouse Operations: Responsible to Lean Operations Manager for

managing entire operation of 65K square foot facility with one direct report and 15 hourly

associates.

• Introduced and implemented numerous individual and team performance goals (KPIs) within 3 months of hire to a site that never had measurements in place previously.

• Implemented a daily cycle count program. Result: Increased bin accuracy by 48% in 3 months.

• Emphasized putting away all inbound plant product by same business day. Result: Improved dock to stock by 35% in 4 months.

• Promoted 2 temporary warehouse employees to permanent positions.

2009 to CVS/Caremark Corporation, Lumberton, New Jersey

2010 A $76.3 billion retail company based in Woonsocket, Rhode Island.

3rd Shift Manager: Responsible to Sr. Operations Manager for managing complete

operation of two retail distribution facilities totaling 1.2 million square feet with 6 direct

reports.

• Emphasized service level to stores. Result: S/L for last 2 months of 2009 was a 40%

improvement over first 10 months.

• Directed in-house store audit program. Result: Shift 12% more accurate compared to overall facility (3 shift operation).

2008 to Exel Logistics, Breinigsville, Pennsylvania

2009 A $4.8 billion division of Deutsche Post DHL based in Westerville, Ohio that provides

logistics support to over 500 sites in North America.

Operations Manager: Responsible to General Manager for managing order processing, training, and human resources support in startup facility for client The Home Depot.

• Directed salary staff of 3 and hourly staff of 40 in 450,000 square foot non-union deployment center.

• Directed team of Exel leadership and hourly staff contributing ideas for improvements/cost savings for the client, Exel, and team members. Result: Generated 5 to 10 ideas weekly.

• Interviewed for staffing initiative to meet spring volume increase. Result: Sole interviewer conducting over 100 interviews in two month phase.

• Process trained new employees. Result: Trained 10 – 12 associates weekly in facility culture, WMS, and job duties.

2003 to

2008 Mercury Marine, Cranbury, New Jersey

A $2.3 billion division of Brunswick Corporation based in Fond du Lac, Wisconsin that manufactures marine propulsion systems.

Warehouse Manager: Responsible to Regional Distribution Center Manager for managing Parts & Accessories distribution, order processing, receiving, shipping, inventory management, distribution information systems, and safety/building security.

• Directed salary and hourly staff in 60,000 square foot non-union pick/pack facility.

• Organized participative management team to plan layout and erection of new racking in renovated section of facility. Result: Expanded storage space by 8,000 square foot to accommodate imported marine propeller product.

• Formed in-house pick/pack audit spreadsheet to randomly sample outbound customer orders. Result: Reduced DPMO by 35% after first year of implementation.

• Received company certification for Lean Six Sigma Green Belt and implemented and proposed Green Belt projects. Result: Projected savings of $25,000 and facility satisfied Customs Trade Partnership Against Terrorism (C-TPAT) requirements.

• Collaborated with Business Governance Department to write SOX documentation for cycle counting, receiving, shipping, and payroll. Result: Achieved 100% compliance.

• Traveled to, performed training, and supported Mercury facilities in Vancouver, British Columbia and Fresno, California during management reorganization. Result: Recommended efficiency and design improvement ideas to senior management.

• Coordinated consolidation of Cranbury, New Jersey facility into Suwanee, Georgia and Fond du Lac, Wisconsin facilities. Result: Exceeded corporate goal and adhered to schedules for successful closure.

1998 to

2003 CVS Caremark Corporation, Lumberton, New Jersey

A $76.3 billion retail company based in Woonsocket, Rhode Island.

Distribution Center Supervisor: Responsible to Shift Manager for supervision, staffing, and performance of warehouse functions in 1,000,000 square foot non-union facility that replenishes 600 CVS Pharmacy stores.

• Managed order fulfillment, product replenishment, receiving, and inventory control of consumer goods. Cross-trained in Over the Counter/controlled drugs.

• Supervised hourly staff and lead person teams of up to 70 employees.

Result: Promoted 3 lead persons to supervisor during tenure.

• Directed trainers in various picking processes including pick-to-tote, pick-to-pallet, grocery style pick, pick-to-belt, pick-to-light, and bucket brigade.

• Maintained accuracy of inventory of $120,000,000 with 20,000 SKU’s by cycle counting, order audits, and location maintenance. Result: Achieved 3% variance from perpetual inventory.

• Stressed safe and clean working environment. Result: Delivered successful bi-annual Shuster audits.

1994 to

1998 Electro-Mechanical Systems International, LTD., Philadelphia, Pennsylvania

Export representative of electrical, mechanical, and telecommunications hardware.

Export Coordinator: Responsible to Operations Manager for expediting and coordinating documents and shipments to freight forwarders and brokers for over $30,000,000 in annual service sales.

• Maintained contact via telephone, fax, and e-mail with over 250 international clients and supervised order entry system and release documentation for 35 U.S. manufacturers of industrial, utility, and electrical equipment.

• Managed claims process and inventory/product information data entry.

1987 to

1994 Held positions of increasing responsibility as Warehouse Supervisor for Transfreight Systems, Inc. in Philadelphia, Pennsylvania; Import Coordinator for Votainer USA in Sharon Hill, Pennsylvania; Warehouse Supervisor for Frigidaire Home Products in Langhorne, Pennsylvania; Shipping Scheduler for Magee Rieter Automotive Systems in Bloomsburg, Pennsylvania; Import Specialist for Charming Shoppes, Inc. in Bensalem, Pennsylvania; and Dock Records Clerk for Roadway Express in Camp Hill, Pennsylvania.

Education: MBA Degree – Supply Chain Management concentration, Strayer University, Trevose, Pennsylvania, June 2010.

BS Degree - Business Logistics – Transportation and Materials Management emphasis,

The Pennsylvania State University, University Park, Pennsylvania, 1987.

Professional Certifications: APICS (The Association for Operations Management), Certification in Production and Inventory Management (CPIM), January 2010.

Contact this candidate