Administrative Assistant Insurance Agent

LINDSEY MADSEN

***** ******** *****, ******, ** *4020 • 801-***-**** • *******.*.******@*****.***

SUMMARY OF QUALIFICATIONS

Over 8 years of experience in administrative, secretarial and general office duties.

• Great at problem solving

• Organized and self motivated

• Quick and anxious to learn new things

• Ability to type 60+ words per minute

• Extremely computer literate; familiar with Mac and Windows systems

• Extensive experience with Microsoft Word and Excel

WORK EXPERIENCE

Xmodz Gaming, Draper

Co-Owner/Operator – Electronic, Gaming and Computer Repair

• Helped build the company from the ground up

• Manage receivable and payable accounts

• Balance company bank accounts

• Create, distribute and close out invoices

• Manage inventory and margins

• Assist with diagnosing and repairing gaming consoles and computers

• Communicate with customer in person, via email, text messages and social networks

Engagex, Provo

Administrative Assistant

• Worked from home; demonstrated discipline and self motivation in order to hit daily goals

• Made phone calls in behalf of insurance agents and set Policy Review appointments

• Answered questions clients had or put them in direct contact with agent

• Communicated with the insurance agent via email to present call results

• Maintained an average of 1.5 appointment set per day

• Worked as a team with other at-home callers to maintain adequate team stats

Homeland Funding, West Jordan

Receptionist – Administrative Assistant

• Answered 12 line phone system and directed calls accordingly

• Greeted and assisted walk-in clients

• Opened and occasionally closed the office

• Responsible for all incoming and outgoing mail, included overnight shipments

• Ordered and kept track of office supplies

• Prepared office for meetings and/or seminars

• Scanned documents and managed office filing

• Managed an office calendar as well as an up-to-date employee list

• Managed and updated current clients via multiple spreadsheets and online database

• Assisted with closings; obtaining proper signatures and documentation

• Offered assistance to co-workers when needed

EDUCATION

General Education - Diploma, Riverton High School

Graduated with a GPA of 3.8

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