Customer Service Sales

Stephanie Churchill

Email: ***********@*****.***

**** ****** ***, #** **** : 646-***-****

Bronx, NY, 10452 Cell: 646-***-****

• Dedicated customer service representative with years of experience in retail, sales, office,

and child care settings. Consistently achieve record-high customer satisfaction, team player

mind-set and exceptional cash-handling accuracy.

• Excellent communication and interpersonal skills: builds rapports and relationships with

senior management, peers, and customers. Excellent communication and interpersonal skills.

Areas of Expertise

Customer service Customer satisfaction Teambuilding & Training

Compliant Handling & Resolution Multi-line phones Excellent Organizational skills

Retail operations Proficient in Microsoft Software Order fulfilment

Cash register Inventory

Professional Experience

Daffy’s – new York 06/2011 to 10/2012

Sales Associate

Diversity of responsibilities including greeting store patrons, providing product knowledge, directing

customers to fitting rooms, and completing transactions. Primary job duties on cash receipts, and

bagging items upon conclusion of transaction. Foster an environment in which customer enjoys high

levels of service also ensures friendly and efficient transaction at checkout. Duties also included but

not limited to :

• Stocking racks and shelves: maintaining a presentable sale environment; Multi-line phones

• Mannequin dressing ; Holiday decorating

Rye Playland – Rye, NY 07/2007 to 09/2008

Beach / Pool & Ride Attendant

Variety of responsibilities from greeting customers to maintain the cleanliness of the area and as

chairs and umbrellas is available to swimmers when using the facilities. Provide information about the

facilities, entertainment operations, and rules and regulations. Responsibilities also include but not

limited to ;

• Record details of attendance, sales, receipts, reservation, and repair activities.

• Monitor activities to ensure adherence to rues and safety procedures.

• Remove unruly patrons; Sell tickets and collect fees from customers.

• Clean rides, booth, facilities and grounds.

Child Service Provider –Bronx, NY 07/2006 to 09/20140

Daily supervision of children age 1-13 for before and aftercare. Duties included but not limited to :

• Supervising independent play, instructing children in games, and teaching skills such as

drawing, counting and reading.

• Preparing nutrition meals and snacks; reading to children; interacting with parents; Organized

productive activities and implemented curricula that stimulated the child emotional, physical,

and social growth.

Education and Training

Grace Institute – New York, NY 9/10 to 6/11

Concentration in business studies

Skills; Microsoft PowerPoint, Word, Excel, and Publisher. Adobe Photoshop. Type 40WPM

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