Customer Service Manager
Resume:
*** ******* ****** ****: (***) ***
Apt *C Bronx NY 5997
*********@*****.***
Kimberley Clark
Objective To obtain a job that will allow me to utilize my
experience.
Experience
Sept. 2010- Present New York City Housing
Authority, Soundview Houses Address: 1720 Seward
Houses Bronx NY 10473
Supervisor: Michael Brock, Property Manager (718)
842-2270
Job Title: Manager's Secretary
?Typing, copying, and filing, Answering the
telephones, ? Timekeeping (Kronos), Scheduling
appointments, ? Organizing Tenant Folders and
preparing dummy folders for termination process.
Lesion between the manager and tenants.
June2008 -September 2010 Dept. of Transportation
Red Light Camera Unit
Address: 34-02 Queens Blvd LIC, NY 10001
Supervisor: Manual Rodriguez, Manager (718)
786-8589
Job Title: Clerical Associate
? Scanning and Processing- Three images are
captured individually from one event and stored in
system for future processing. ?Verification
Station- All images are viewed to confirm that an
event meets the standards for issuing a potential
Notice of Liability. (Data analysis)
? D.M.V Type Selection - Data is viewed to confirm
that the jurisdiction, plate type, number and make
of vehicle are correct. ?Manual D.M.V - The
correct data is determined to confirm that an NOL
should be issued utilizing the STARS and D.M.V
terminals. Verify Notice of Liability - The data is
viewed to confirm that an NOL can be printed.
October 03, 2007 - June 2008 H&M
Children's Department
Address: 435 34th Street 7th Ave New York, NY 10011
Supervisor: Elise Perez, Floor Manager
Job Title: Sales Associate/Clerical Associate
?Sales/Stock: keeping the stock room organized and
unpacking new merchandise/Inventory: adding
inventory and keeping in order by style and color/
Inputting inventory records into the stores
database
?Cashier/Answering of telephone/Filing employee
applications in alphabetical order
July 2007- September 2007 Forman Mills Clothing
Factory Women Dept
Address: Bronx, NY
Supervisor: Star Jackson
Job Title: Sales Associate/Clerical
Associate/Cashier
?Sales/Stock: keeping the stock room in
order/Inventory: adding and keeping the store
merchandise in department order/Data input:
inputting inventory records into the store database
?Answering the telephone/filing employee
information cards/typing and proofing employee
evaluations
09/05 - 05/06 Buffalo State College Career
Center Address: 1300
Elmwood St. Buffalo, NY
Job Title: Customer Service Rep/Clerical Associate
?Filing students resumes in alphabetical order/
Typing and Proofing student documents for the term
/ Finding and Maintaining records for students/
Inputting job postings in the CDC database
?Messenger Transporting important school documents
from office to office.
?Answering the telephone ?Responsible for front
desk/Customer Service/Help desk
2004-2005 Fashion Boutique
Address: 225 West 24th Street 1st floor New York,
NY 10011
Job title: Visual Assistant/Cashier
?Putting together visual displays ?Displaying show
cases
?Cashier/stock: keeping the stock room organized
and unpacking merchandise/ Maintaining records:
tabulating the stores sales and recording
predictions and sale forecasts ?Keeping track of
inventory so that the merchandise can be restocked
2004-2005 Visions Center
Address: New York, NY
Job Title: Volunteer/Home attendant
?Personal assistance ?Help serve dinner to the
visually impaired and elderly
Education
2009-2011 Lehman College 250 Park
Boulevard West - Bronx, NY 10468
Address: Bedford Park Bronx, NY
Degree :Received (June 2011) B.B.A Major: Business
Administration
? Courses: Marketing Management, Philosophy ?Total
Credits Earned: 125
2006-2009 New York City College Of
Technology
Address: Jay Street Brooklyn, NY
Degree: Received (January 2009)A.S.S Major: Fashion
Marketing
?Courses: Fashion Merchandising, Textiles, Sales
Presentation, Marketing, and Business Organization.
?Total Credits Earned: 60
2005-2006 Buffalo State College
Address: 1300 Elmwood St. Buffalo, NY
?Courses: Fashion Merchandising, Textiles, Sales
Presentation, Marketing, and Business Organization.
Credits Earned: 24
2001- 2005 High School Of Fashion
Industries
Address: 225 West 24th Street New York, NY 10011
Diploma: Received ( June 2005)- Major: Fashion
Merchandising
?Regents Diploma
Skills Keyboarding(60WPM), Microsoft Word, Microsoft
Excel, Microsoft PowerPoint, Microsoft Publisher,
Microsoft Outlook, Access, Excel, Photo Shop,
Kronos Timekeeping program, Maximo, Sibel, Movaris
Dashboard, Oracle Application.
Reference Furnished upon request
825 Boynton Avenue Apt 5C
Bronx, NY 10473
To whom it may concern,
Thanking you for taking the time to discuss opportunities, which may
be available to me, I am truly excited about the possibility of working
with the company.
Enclosed is a copy of my current resume. As it indicates, I am eager
to work and know the importance of taking a job seriously. I am an
energetic team player able to communicate efficiently with people of all
ages and backgrounds, in order to work collaboratively to solve problems
and to motivate team members to achieve personal and organizational
objectives. I am also a quick learner. This is illustrated by the fact that
I have worked in different environments dealing with a variety of
situations, most recently as a secretary for New York City Housing
Authority.
I look forward to an interview where we can review my skills and
opportunities in person.
Sincerely,
Kimberley Clark
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