Manager Quality Assurance

R IC HAR D J I M E N EZ

Riverside, CA ***** 909-***-****

(Cell)

r ********@*******.***

B i-L ingual professional with a proven record of success in establishing operations in new facilities. Ability

to hire and t rain a new work force, establish production processes and procedures and ensure a safe

environment. A self-directed leader with excellent problem solving skills who is innovative in identifying

new business opportunities. A manager who practices strong teamwork and interpersonal skills with

demonstrated results in developing and motivating fellow professionals. Experience includes Cabinetry,

M usical Instruments, Aerospace, Inventory control, Thermoforming, Quality Control, Spa industry and

Warehousing.

• Strategic Planning Plant Layout

• Production Optimization Lean Manufacturing/Key Indicators

• Administration/Regulatory Compliance Problem Resolution

• Quality Assurance Project Leadership and Management

• Customer Satisfaction New Model Year Launches

• Process/Policy Improvement Cross Functional Team Management

• Budget Management Teambuilding/Training/Communication

EXPER I E NCE

Sundance Spas, I NC., Chino Ca.

2000-2012

(A $200M Manufacturer of spas)

P roduction Supervisor, Tijuana Mexico (2008-2012)

Transition the spa manufacturing processes from Chino California to Tijuana Mexico. Managed and led

t he activities of a team made up of eight former employees to start up the operation with new employees

f rom Mexico. Develop a facility and culture to manufacture spas with the highest quality and customer

service at a profitable level.

• Hi red and t rained a team of employees in key processes to become future t rainers and team

builders as we developed.

• Successfully launched a 1/3 the operation process, vacuum forming, panel assembly, fiberglass

resin application and drilling producing and delivering quality product within a three month

period to Chino, CA for final assembly.

• Implemented 6’s and lean manufacturing concepts to establish a culture to operate to a world class

operation.

• Participated in the final t ransition and set up of equipment, assembly lines in 2009 to meet a 100%

of all spa manufacturing in 2010.

• Developed a comprehensive understanding of all Mexico labor and government regulations for

business operations in Mexico

• Managed to operate planned direct and indirect labor budget of net sale by 150%

• Achieved Roll Throughput Yield goal of 72% to 78% utilizing lean manufacture concepts.

• Managed the Mfg. scrap level rate 50% less then planed through process improvement.

• Hi red new Management support team for Maintenance, Purchasing, Production Supervisors,

P roduction Managers and Warehouse Manager.

P roduction Supervisor, Chino, CA. (2000- 2008)

H i red to manage production in a profitable mode, ensuring the highest quality and a safe working

environment. Develop new ideas and improve the culture to lead the organization to a high level.

M anaged the following departments in the spa manufacturing process, M ill department, Panel Assembly,

Vacuum Forming, Accessories and Fiber Glass Resin application.

• Ensure that employees know and are following the standard operating procedures.

• Reduced direct labor hours by 20% by consolidating process operation in mill and assembly

departments

• Increased department efficiency by creating documentation t racking system to minimize

d uplication of work

• Reduce Safety related incidents department wide by 71% implementing good manufacturing

p ractices

- Held weekly safety meeting

- Implemented safety improvements on a weekly bases

- Improve production operation processes which can cause injury

• Applied the 6’s concepts to sustain a good working environment

• Administered Lean manufacturing concepts and worked on four major Kaizan which improved

- Improve product f low

- Eliminate waste

- Reduce inventory

- One piece f low of products

• Reduced reject by managing the departments operations to the following set goals.

- Scrap rate 2% or less

- Spa leaks 3% or less

- Rework less ten 10%

ADD I T IONAL PROFESSIONAL EXPER IENCE

T HERMAL STRUCTURES, I NC, Corona, CA.

General P roduction Supervisor

Responsibili ties included inventory control, t raining scheduling and quality of 7 work cells.

SKB COPPERAT ION, Mexicali, Baja California/Orange, CA.

Production Manager

Set up manufacturing operation in Mexicali to produce musical instrument cases.

Responsibili ty includes plant lay out, hiring, t raining, scheduling, inventory control and

p lant operations. Responsibili ty in Orange included inventory control, receiving, shipping,

scheduling and t raining employees.

F ENDER MUS ICAL I NSTRU MENTS, Ensenada, Baja California/Corona, CA.

Production Supervisor

Supervised the following department in my curr ier with Fender, Guitar string fabrication,

D rum

P roduction, Drumstick fabrication, Electric piano, Amplifier mill and assembly

department, Guitar mill,

I ntermediate sanding, paint and buff and polish departments.

EDUCAT ION

Rio Hondo College Whit tier, CA

P OFESSIONAL DEVELOP MENT

Awareness Training Workshop, National Alliance of Businessmen (Certificate)

Supervising for Safety, National Alliance of Businessmen (Certificate)

ISO 900 In ternal Auditor, JPA International (Certificate)

Step up to Leadership, Dale Carnegie Training (Certificate)

Computer t raining, COMPUSA Computer Training (Certificate)

Lean Enterprise Implementation, CMTC Alliances (Certificate)

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