Sales Manager
Resume:
Kasey Matthews
Boca Raton, FL, 33428
*****.***************@*****.***
PROFESSIONAL EXPERIENCE
Physician WEIGHT LOSS Centers, Boca Raton, Florida
District Manager October 2010 Present
• Responsible for overseeing the operations and sales of 4 franchise centers.
• Principal duties included ensuring excellent client service provided, weekly sales
goals being met, operations management, and personnel management with an emphasis
on recruitment and sales training.
• Increased revenue approximately 25% in one year.
• Set monthly, weekly, and daily sales quotas for all 4 centers.
• Performed new hire sales training courses, as well as on going coaching and
development of existing employees with sales procedures and phone calling.
LA Fitness International, South Florida
District Operations Manager/Member Service Manager November 2007 October 2010
• Responsible for coaching and developing of all staff in the areas of driving revenue,
providing outstanding customer service to help maintain the company's position as the
leader in the fitness industry.
• Train and develop operations managers and staff on corporate policy and phone
performance.
• Handled 25 or more member issues or concerns per day via telephone to find
resolution beneficial to retaining membership base and satisfying member.
LA Weight Loss Centers, Palm Beach County, Florida
Area Sales Supervisor November 2002 October 2007
• Responsible for overseeing the operations of 5 LA Weight Loss centers in the Palm
Beach County are. Principal duties included weekly sales goals being met, personnel
management with emphasis on recruitment and training.
• Increased revenue 34% in one year as a center manager and promoted to Area Sales
Supervisor in 9 month.
• Performed new hire sales training courses, as well as ongoing coaching and
development by planning, developing, and facilitating training workshops on the sales
process and the phone script.
• Developed and implemented a weekly and monthly Plan of Action (POA) to meet
each centers objectives and established sales quotas.
Mattco Cleaners, Inc.Boca RatonFlorida
Director of Operations May 1993 August 2002
• Responsible for all plant and store operations including daily direction and
leadership of all employees.
EDUCATION
Purdue UniversityWest LafayetteIndiana
• BA in Communications
• Major in Public Relations
• Double Minor in Psychology and Personnel Supervision
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